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Scopri cosa dicono le persone

Valutata 2 stelle su 5

Does anyone ever reply to the ads or turn up when collecting? There are registered charities who upcycle & collect in most boroughs. Got to be better than sitting around waiting for endless n... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Review: bad and persistent time wasters, staff controlling post and telling you to not post again for five days. I never give junk, always fairly expensive items I'm replacing with their original boxe... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Good idea ruined by time wasters Posted all my white goods as moving to place with fitted goods received a message at 3am saying I'll have it if you deliver. Things went downhill from there people wer... Leggi di più

Valutata 3 stelle su 5

Absolutely perplexed by so many "timewasting" reviews on here. Only because I've tried several times to get Offers from freecyclers - I've sent messages online as well as email - but I never seem to... Leggi di più

Dettagli dell'azienda

  1. Associazione o organizzazione

Informazioni fornite da varie fonti esterne

A nonprofit and globally local re-gifting and re-use network, each group is moderated by a local volunteer who keeps things flowing along. It's like a cyber curbside, or a family-friendly and scam-free Craigslist for free stuff, keeping good stuff out of landfills to the tune of 32,000 items a day in over 5,000 local groups. Find your local group on Freecycle.org and let the re-use and de-cluttering begin!


Informazioni di contatto

1,8

Scarso

TrustScore 2 su 5

254 recensioni

5 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,8

Tutte le recensioni

(254)

8 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Login experience defies belief

Login experience defies belief. All steps show 'success' but then I'm returned to login again saying invalid username, email address or password, all of which within guidelines and showed 'success'.
So useless, it's not worth the wasted time attempting to offer things to people for nothing!

17 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

Review. What a waste of what was good.

Review: bad and persistent time wasters, staff controlling post and telling you to not post again for five days. I never give junk, always fairly expensive items I'm replacing with their original boxes, the original instructions booklets and in most times almost perfect condition. They have the cheek to demand I hold off give days from reposting when they deny for no reason. The post this time was the lowest value I've posted. Mixed foods for wild animals I bought from a proper online store. Over 30£ worth of foods for birds squirrels and more. In containers that were over a tenner for those.. I reposted because it was two days later and mostly broken junk in between the top spot (latest post) and mine. So I reposted to bring it to the top again. So basically banned for five days. Freecycle has become more about flipping and tipping than about helping people out. I hate wasting decent items but honestly bother to the site.

15 agosto 2026
Non scritta su invito
Logo di Freecycle

Risposta di Freecycle

Thanks for the input, Rachael-Louise. Freecycle.org has over 5,000 local gifting groups, each moderated by a local volunteer. Sometimes they get things wrong like it would appear to be the case in this instance. We don't allow local mods to limit how often folks gift items. That would be a silly rule. We *do* allow mods to limit how often folks post WANTED adverts. As you can imagine greedy folks could post endless WANTED ads and overwhelm everyone's inboxes. If you'd like to share which local group, including town name, region and country, we have a team that works with local volunteers to learn best practices and to help them improve. Just let me know. Sincerely, Deron Beal, The Freecycle Network

Valutata 1 stelle su 5

They won't let me log in !

Been writing to them for years about the fact that won't let me log in and all they do is keep telling me to follow a link that requires me to log in !
I'm at the end of my life and need to get rid of things and these people are just making it more difficult.

11 luglio 2026
Non scritta su invito
Valutata 2 stelle su 5

Pas de services...mauvais design!!

Le prix est bas....Mais
Composantes chinoises pour mon Alaska.
La suspension arrière est sous dimensie comparativement de la capacité max présente sur le site Web (400lbs vs le shocks est de 120 lbs) seulement...donc...Ça sautille. Pas d'ajustement possible, c'est une cartouche. Jai essayer aussi d'acheter des spares parts...Bonne chance...Ça vient de chine...Et...Pas de pièces stock...
Donc...T'en qu'à favoriser un régime totalitaire...faite votre propre opinion

3 giugno 2026
Non scritta su invito
Logo di Freecycle

Risposta di Freecycle

Freecycle.org est un site web caritatif à but non lucratif permettant aux gens de se donner mutuellement des objets. Il n'a aucun lien avec des composants provenant de Chine.

Valutata 1 stelle su 5

OMG where to start

makes me re register every time 6+ times now.

Now i just get error trying to register, no matter what I try.

Beyond useless website

22 marzo 2026
Non scritta su invito
Logo di Freecycle

Risposta di Freecycle

Freecycle.org is free and open to all as a charitable nonprofit site for gifting used items locally rather than tossing them. There is no registration, and one need only sign up one time to use Freecycle.org with an email, a user ID and set a password: that's it. No credit cards or billing address etc as everything is gifted for free. Perhaps you are trying a similar *for profit* website? Otherwise try clearing your cookies as the site is working fine. If you still are having issues, click on the green "?" in the bottom righthand corner of the website and our volunteer help team will be there for you. Sincerely, Deron Beal, The Freecycle Network

Valutata 1 stelle su 5

STAY AWAY!!

STAY AWAY!!! Involved with email fraud/scam. Will get 20-30 emails a day for a password reset and fake links. SERIOUSLY, STAY AS FAR AWAY AS POSSIBLE!!!

8 dicembre 2025
Non scritta su invito
Logo di Freecycle

Risposta di Freecycle

These emails are not from Freecycle.org and have nothing to do with our charitable org or website. They are spoofing "email reset" emails from us. Joining or not joining Freecycle.org has no impact on whether you receive this scam email.

Valutata 3 stelle su 5

I quit being a Freecycle member after…

I quit being a Freecycle member after they without notice or explanation deleted two of my posts for free firewood. Lots of people locally including me need and use significant amounts of firewood in the colder months.

15 settembre 2025
Non scritta su invito
Logo di Freecycle

Risposta di Freecycle

Sorry to hear that. Local groups sometimes limit how often one may repeat Wanted posts so that the group isn't overwhelmed. Feel free to let us know the local group and we are glad to look into it. Each group is run by a local volunteer moderator and local groups are free and open to all. Thx, Deron/Freecycle

Valutata 1 stelle su 5

Impossible to get a post listed !!

Attempted to post a giveaway more than 24 hours ago, still waiting for an invisible moderator to approve it. Have been a 'member' for 8 years, first time this has happened. Not only 'not yet approved' but 2 messages to the moderator achieve a zero response. I recently moved to sleepy Windsor UK, so I guess that is the norm here. Using 'freegle' gives an instant result. Will quit freecycle.org by the end of today.

29 settembre 2025
Non scritta su invito
Logo di Freecycle

Risposta di Freecycle

Thanks for the input. Each local group is moderated by a local volunteer. Sometimes "burps" can happen. We have a volunteer-led Group Outreach and Assistance team that is now reaching out to your local group in Windsor to see if there are any issues. Best regards, Deron

Valutata 1 stelle su 5

Reporting function is broken

Local groups lack moderation, the website is clunky and poorly designed, some functions are broken, worst of all, reporting function is broken. I guess it doesn't matter, since there's no one to review the reports.

30 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

I thought i was doing a good thing

I thought i was doing a good thing! £450 bed, slept on 3 times, for free! All i got was abuse!

5 agosto 2025
Non scritta su invito
Logo di Freecycle

Risposta di Freecycle

Freecycle.org enables people to give used items to others in their local community free of charge. If you had an issue with a fellow local member, you should let your local volunteer moderator know by clicking on "contact moderator" in your local group. Generally folks are quite happy to get a "new to them" item and are quite appreciative. Sorry you had a bad experience. Help us make it better by passin on that info; with a screenshot is best. Sincerely, Deron Beal

Valutata 2 stelle su 5

Log in problems!

For me the company could improve their log in system. After following advise from an operative, I still cannot log in after changing my password. Therefore, sadly I cannot inform the 3 people who contacted me about my folding desk that it has been taken. I have given up trying.

14 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

5 stars for the nice people who have…

5 stars for the nice people who have asked politely for an item ( “ I’ll have that” isn’t going to get a look in)
People who have helped me when I’ve needed stuff, or even needed to just borrow weird sized spanner’s for an hour or two.
And nice people who’ve turned up when they say they will.
Zero stars to the grabby, entitled people who say they want something then can’t be bothered turning up, including the person who couldn’t collect plants until the next day so told me ( not asked) to put them in the shade and water them……and then didn’t bother collecting.
The site works well, it’s the idiots and selfish people who detract from it.

10 luglio 2025
Non scritta su invito
Valutata 2 stelle su 5

Don't Bother - Waste of Time

I signed-up for Freecycle in order to responsibly get rid of an old (but still good) desk. I had one person interested in it, but we got as far as arranging a collection time when they told me they had "picked one up just this morning".
While I was on there I attempted to help out other people, only to discover that they either had not updated their original 'Wanted' post, or were otherwise wasting my time.
One chap wanted a "Mini-PC or Laptop". I replied saying I had a Mini-PC but he said he would prefer a laptop, so I dug out an old laptop for him and replied again, only for him to say that he had just picked up a Mini-PC...
I have now deleted my account and will not be returning.

9 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Sharing user’s info

I’ve received about 20 password resets with user’s info in the past 2 weeks. I’m not a member of this site and I’ve never heard of it prior. I emailed their support but they said it’s spoof account however the emails come directly from their domain, no_reply@ the domain. I would not give this website any personal info.

24 maggio 2025
Non scritta su invito
Logo di Freecycle

Risposta di Freecycle

Thank you for providing this information to us. As you are not a member of Freecycle but are receiving multiple password reset emails that appear to come from us, you're being targeted by a spammer or bot. These emails are not being sent from Freecycle's servers—they're being spoofed to look like they are.

Unfortunately, because these messages aren’t coming from our system, Freecycle cannot stop them directly. You'll see similar emails from banks or the Geek Squad, etc.

You should mark these messages as Spam in your email client. This will help your provider filter similar messages in the future.

We understand how frustrating this is and appreciate your help in reporting it.

Kind regards,
Deron Beal, Executive Director

Valutata 1 stelle su 5

Stopped receiving Emails about a week…

Stopped receiving Emails about a week ago. Unable to log in to my account, username or password incorrect. I have made numerous attampts to get a password reset Email and not received any. I have tried in Chrome, Edge and on android. nothing works.

17 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

They have deep IT problems

They have deep IT problems. I get dozens of password reset links in my email with other people's email addresses on. If I try to reset my password to sign on to contact them, I never get the link. They possibly have big security flaws, avoid.

23 maggio 2025
Non scritta su invito
Logo di Freecycle

Risposta di Freecycle

This is a spoof email currently being sent from scamming entities. It's not from Freecycle at all. Please disregard it. Sometimes you'll see similar emails from your bank, UPS, etc. that have nothing to do with your bank, but look legitimate. It has nothing to do with any Freecycle memberships and, indeed, most recipients don't even have a charitable nonprofit Freecycle gifting and re-use account. Unfortunately we have no control over these emails as they are not being sent by The Freecycle Network / our servers.

Valutata 1 stelle su 5

Cloudfare

I cannot even log in to Freecycle now without cloudfare trying to confirm that I am human. What is going on here????

20 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Never got approved!

Really wanted to give away a good quality mattress rather than taking it to the tip. Sat there for over 2 days ‘awaiting approval’ and now our storage unit lease is coming to an end and I’ll have to bin it.
Wish I’d gone elsewhere to give this away and prevent waste.

15 maggio 2025
Non scritta su invito
Logo di Freecycle

Risposta di Freecycle

Local group moderators are volunteers and occasionally a post catches our hotwords. What is the name of your local community and region and we can check on this? Thanks. Deron

Valutata 1 stelle su 5

Yet again I have a post awaiting…

Yet again I have a post awaiting moderation.
Unlike freecycle, I am trying to save the planet.
The last time that this happened I eventually took the item to the council tip!
This time, the description says..
A little used Humax Youview / freeview recorder that was kept in our caravan. It does not power up properly and I suspect is in need of 1 or more capacitors to be replaced....

What is wrong with this??

23 aprile 2025
Non scritta su invito
Logo di Freecycle

Risposta di Freecycle

Each local group is moderated by a local volunteer. We have a team of volunteers to assure that these positions are filled and active and we discourage moderation of all posts in local groups. Feel free to note the group location: town and region, and the central team will reach out to the moderator to be sure all is well. Thanks, Deron Beal, Executive Director, The Freecycle Network.

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