We have just had a new kitchen from Frank Key and are really impressed with the quality. Both Ben and Graham from Complete Build were great, helpful and patient whilst we chose the best combination of... Leggi di più
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Excellent service from Stephen in Daybrook. His advice and knowledge from the design, layout and choice of kitchen units and worktops was very helpful and professional. He was very patient and was qui... Leggi di più
L'azienda ha risposto
Great service delivery day as requested , unfortunate vehicle broke down at my address crane blew hydraulic pipe. Had already delivered 2 out of my 3 bulk bags but couldn’t drop the last until fol... Leggi di più
L'azienda ha risposto
Fantastic help from Steve at Frank Key Kitchens, Daybrook Arnold We can’t praise Steve enough for the brilliant support he gave us when planning our new kitchen. He really took the time to explain th... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di materiali edili
- anche in
- Negozio di ferramenta
- Noleggio impianti e macchinari
- Servizio di noleggio attrezzature edili
Scritti dall'azienda
Frank Key builders merchants offer a wide range of building supplies throughout the UK to the Trade & DIY enthusiast. You can find the building materials you need online, available for collection or delivery. See our low prices! If you need the right equipment hire online from our wide range of plant & tool hire.
Informazioni di contatto
Portland Street, NG5 6BL, Daybrook, Regno Unito
- 01159208208
- www.frank-key.co.uk
4,7
Eccellente
758 recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great communication
Great communication. Fast delivery. Excellent price. Quality product. Delivered with care and consideration. Many thanks.
24 giugno 2025
Risposta di Frank Key
Thanks for taking the time to leave us this great feedback.
Brilliant
Brilliant. Customer service resolved my issue immediately and the driver was amazing. Will definitely use again.
27 giugno 2025
Risposta di Frank Key
Thanks for the feedback!
Risposta di Frank Key
👍
I never use anybody else!!
I never use anybody else!!! Always a good experience Office helpful, online service accessible and delivery guys lovely!
27 maggio 2025
Risposta di Frank Key
Thanks for your repeat business. Great to hear from our customers, whether new or returning.
Exceptional service from both the…
Daybrook Nottingham Branch...Exceptional service from both the booking staff(Craig) and two delivery drivers. The first delivery was great but we had ordered tons of additional gravel so needed to move the previous lot. Delivery driver 2(Ken) was great and arranged the sharp sand bags, cement etc into a better arrangement to make way for additional stock to be put onto the driveway. Great work & excellent quality items as always. Thanks👍
3 giugno 2025
Non scritta su invito
Risposta di Frank Key
Thank you for taking the time to leave us such a glowing review. We'll pass your comments on, I'm sure the guys will appreciate it. Thank you for your custom.
Risposta di Frank Key
👍
Excellent - thanks Melanie!
Absolutely lovely to come in to Frank Key in Arnold/Daybrook to look at bathrooms and be guided by Melanie. There was no pressure to buy and I was given lots of help. My bathroom looks beautiful and I am extremely pleased also with Peter who fitted it. Carol G
21 maggio 2025
Non scritta su invito
Risposta di Frank Key
Thanks so much for your review which will be passed on to Melanie and the team. She will be delighted with the feedback!
Steve Richardson
Steve Richardson what a legend if I could give more than 5 stars I would. Came in showed him a picture of a leaky pipe valve I've got. He knew instantly what was needed. Absolute legend
30 maggio 2025
Non scritta su invito
Risposta di Frank Key
Thanks so much for your feedback, we'll be sure to pass this on to Steve.
MOT Roadstone Delivery
Mark from Somercoates was very friendly and polite and delivered the building material when Frank Key said they would and placed them very carefully just where I wanted them on the drive. The materials were a good price and look good quality. I would definitely recommend Frank Key.👍
29 maggio 2025
Non scritta su invito
Brilliant service from Frank Key…
Brilliant service from Frank Key Rochdale. I hired a tower scaffold for a week and it arrived promptly on the day as arranged and the driver was very nice and pleasant to deal with. They arrived again as promised a week later to collect the scaffold. The scaffold was brilliant and did just the job I needed it for. Brillaint pricing and very well managed. I will most definitely be using Frank Key again for all my hire needs. Cheers guys.
24 aprile 2025
Risposta di Frank Key
It's always great to hear stories like this! Thank you for your custom.
the driver was very polite did exactly…
the driver was very polite did exactly as we asked no fuss or hassle will order from them again
26 aprile 2025
Risposta di Frank Key
Great to hear, thanks.
Prompt service
24 aprile 2025
Risposta di Frank Key
Thank you for the 5 star review, we hope to see you again soon.
We LOVE our kitchen!
We bought our kitchen from frank key and we couldn't be happier! the process was so easy, Ben in the showroom came and measured up really quickly and got to work straight away with designing our dream kitchen, he made changes when we asked and really cared that everything was perfect for us. we had so much choice especially with cabinet colours and styles and with the tiles, so the kitchen really feels unique to us rather than a standard kitchen that you buy in one go, we had Richard and his team fit the kitchen, he came recommended to us by Ben and he was great too! We absolutely LOVE our kitchen and even after it was fitted Ben and Richard have been so helpful if we need anything. We would (and have) recommended them to friends and family you won't be disappointed
22 novembre 2024
Non scritta su invito
Risposta di Frank Key
Thank you so much for taking the time to leave such a glowing review. We are glad you like your kitchen and hope it looks after you for many years 😊
Their website doesn’t work
Their website doesn’t work. I have tried to hire a tool, it’s available and at a reasonable price. It is however, a website exclusive price. When proceeding through the booking process, I get as far as the accessories pop-up, 2stroke fuel charge is pre-selected, but neither the “close” nor the “add” buttons work. I have tried on two different devices, using two different browsers.So I’am now looking elsewhere.
It’s great offering a website exclusive rate, it’d be even better if your booking process worked and potential customers could take advantage of that website exclusive price.
15 aprile 2025
Non scritta su invito
Risposta di Frank Key
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience you experienced while trying to complete your booking on our website.
It’s unacceptable that the booking process wasn’t functioning as it should, and sorry that this issue prevented you from proceeding with your order. Please rest assured that we take website performance seriously, and we’ve raised this matter to our development team to investigate and resolve it as a priority.
We’d like the opportunity to assist you directly and ensure you’re able to take advantage of the website-exclusive rate you were after. If you’re willing, please get in touch with our customer service team at your local branch, and we’ll be happy to help you complete your booking or address any further concerns.
We value your feedback and sincerely hope you’ll consider giving us another chance. Your experience matters to us, and we’re committed to improving our online customer service.
Kitchen project...completed
We visited the Daybrook branch looking for a new kitchen. This was our first major replacement in twenty years, Ben Roberts was fantastic taking our ideas and putting them together with his to come up with a design which we can now enjoy for the next twenty years. The kitchen itself is fantastic quality and came in at a very competitive price, fitting was done by Rich Quigley who was recommended by Ben and again his workmanship and ideas throughout the project really put us at ease, everybody who has seen the kitchen are very impressed.
I would definitely recommend Ben and Rich and Frank Key.
10 aprile 2025
Non scritta su invito
Risposta di Frank Key
Thanks for the feedback and we are sure your new kitchen will give many years of enjoyment.
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