Quick response to my inquiry very professional service. Cheapest in the market which made the value for money. Professionalism through the whole team.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very helpful from start to finish. I found all the staff I dealt with very polite and curtious. Very slight problem with delivery time but the company went out of there way to resolve. Would defin... Leggi di più
L'azienda ha risposto
Building insulation at a great price, with free delivery, on the delivery date agreed at the time or ordering. What's not to like. I'll be using these guys again next time. Mark.
L'azienda ha risposto
I needed acoustic plasterboard urgently and thats exactly what I got. No fuss, no problems, just efficient honest 5 star service. If all our experiences where the same, work would be so much the bet... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di materiali isolanti
- Negozio di materiali edili
- Negozio di macchinari e attrezzature da costruzione
- Grossista di materiali edili
- Negozio di ferramenta
Scritti dall'azienda
Builders Insulation harness decades of experience and knowledge in the building materials industry to bring your local merchant into the online arena. We offer market leading rates direct to your site whilst also providing first class customer service. Our lines are open 24 hours a day; 365 days a year – always there to support your project. With distribution hubs across the UK & offer all the leading brands, our aim is to offer the best quality products at the lowest rates with great service.
Informazioni di contatto
167–169 Great Portland Street , W1W7LT, London, Regno Unito
- sales@buildersinsulation.co.uk
- buildersinsulation.co.uk
4,6
Eccellente
656 recensioni
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
They did the job
9 aprile 2026
Quick response to my inquiry very…
Quick response to my inquiry very professional service. Cheapest in the market which made the value for money. Professionalism through the whole team.
31 marzo 2026
Very good job and fast
8 aprile 2026
Risposta di Builders Insulation
Hi Ivan,
Thank you very much for your kind words, we really appreciate it.
We’re glad everything went smoothly and that you were happy with both the service and speed. That’s exactly what we aim for on every order.
If you need anything else in the future, we’ll be more than happy to help.
- Builders Insulation Team
Attempted to send a cheaper product for…
Attempted to send a cheaper product for higher price expecting the client will not notice
18 marzo 2026
Excellent customer service
Very helpful from start to finish.
I found all the staff I dealt with very polite and curtious.
Very slight problem with delivery time but the company went out of there way to resolve.
Would definitely use again and recommend.
24 marzo 2026
Risposta di Builders Insulation
Hi Riaz,
Thank you for the great feedback, really glad the team looked after you from start to finish.
We appreciate the recommendation and look forward to helping you again on your next order.
All the best,
Builders Insulation Team
Damaged goods
Be sure to double check your items aren’t damaged before the delivery driver leaves. I received damaged plasterboard that wasn’t recognised until after the driver had left and builders insulation will not help at all. I’m a return customer who has spent a lot of money with them whilst renovating my house but will now be using a different merchant.
16 marzo 2026
Risposta di Builders Insulation
Hi Greg,
Thank you for your feedback, and we’re sorry to hear about your experience.
We understand how frustrating this must be and appreciate you bringing it to our attention. We always encourage checks at the point of delivery, but we also recognise that issues can still arise. We take feedback like this seriously and are continuously working with our teams to improve both our delivery process and aftercare support.
We’ve been in touch directly and have sent you an email to review this further.
We do value your business and hope we can resolve this for you.
Best regards,
Builders Insulation Team
Tip Top
Building insulation at a great price, with free delivery, on the delivery date agreed at the time or ordering. What's not to like.
I'll be using these guys again next time.
Mark.
17 marzo 2026
Risposta di Builders Insulation
Hi Mark,
Thank you for taking the time to leave this review. We are really glad everything went smoothly and arrived as expected.
We look forward to helping you again on your next order.
All the best,
Builders Insulation Team
Brilliant service
Brilliant service, best price around and allowed me to collect instead of delivery costs.
6 marzo 2026
Risposta di Builders Insulation
Hi Peter,
Thanks for the great feedback, really glad we could help with the price and make collection easier for you.
Hope to sort you out again on the next one.
All the best,
Builders Insulation Team
Overall pretty good
Initially got a delivery date that was almost 3 weeks away unless I paid £200 extra for delivery. But after discussing with them they arranged delivery for the same week for only £45 more delivery charge.
12 marzo 2026
Risposta di Builders Insulation
Hi Mark,
Thanks for your feedback, we appreciate you sharing this. Glad we were able to work things out and get a quicker delivery arranged for you at a better rate.
If you need anything else on your next order, just let us know, happy to help.
All the best,
Builders Insulation Team
Acoustic insulation
Easy enough to order online and delivery was quick. I ordered to much and was able to return it (minus a handling fee) but would recommend to use them, very efficient.
16 febbraio 2026
Non scritta su invito
Risposta di Builders Insulation
Hi Ben,
Thank you for the great feedback, really glad you found the ordering process easy and delivery quick.
Appreciate the recommendation and hope to help again on your next order.
All the best,
Builders Insulation Team
Great seller
Great seller! Used them for the second time now and everything was just perfect. Highly recommended for being so reliable.
5 marzo 2026
Risposta di Builders Insulation
Hi Mario,
Really appreciate you coming back to us again, that means a lot. Glad everything went smoothly and lived up to expectations.
Thanks as well for the recommendation, we look forward to helping you again on the next one.
All the best,
Builders Insulation Team
Twenty rolls of insulation arrived on…
Twenty rolls of insulation arrived on two palettes in a lorry far too big to fit down our farm track. The driver then drove them both down the track on his forklift and asked ‘where do you want them?’ Exemplary service.
26 febbraio 2026
Non scritta su invito
Risposta di Builders Insulation
Hi Andy,
Thanks for taking the time to share this, really great to hear. Glad the driver was able to go the extra mile and get everything to the right spot for you.
We’ll be sure to pass this on to the team. Hope to help you again on the next order.
All the best,
Builders Insulation Team
Super fast delivery
Super fast despatch and delivery. Good communication. Excellent all round service!
3 marzo 2026
Risposta di Builders Insulation
Hi Antonio,
Thanks for the great feedback, really glad everything arrived quickly and communication was clear throughout.
Appreciate you taking the time to share this and hope to help again on your next order.
All the best,
Builders Insulation Team
Risposta di Builders Insulation
Hi Grant,
Thanks for the great feedback, glad we could get this out to you quickly and keep you updated along the way.
Appreciate it and hope to help again on your next order.
All the best,
Builders Insulation Team
Quality product delivered on time.
Quality product delivered on time.
Would definitely use again.
19 febbraio 2026
Risposta di Builders Insulation
Hi Frank,
Thank you for your feedback, really glad everything arrived on time and met your expectations.
We appreciate your support and look forward to helping you again on your next order.
All the best,
Builders Insulation Team
Prompt delivery
Ordered on Sunday, delivered on Tuesday as requested. Excellent service.
23 febbraio 2026
Risposta di Builders Insulation
Hi Andy,
Thanks for the great feedback, glad we could get this delivered quickly and as requested.
Really appreciate it and hope to help again on your next order.
All the best,
Builders Insulation Team
cheap products
cheap products that arrived smelling awful and a little damp. thedelivery driver was a little odd too, phoning me and assuming i wasn’t in for literally no reason as they hadn’t knocked on or rang the video doorbell.
22 gennaio 2026
Very disappointing and misleading…
Very disappointing and misleading experience.
I placed an order with Builders Insulation and was initially told that the materials would be delivered. After completing the order, they suddenly changed their story and told me I would need to collect the materials myself, and only then would they tell me the warehouse location.
Then they said they don’t operate on Saturdays, which was never mentioned beforehand. Eventually, they directed me to another company to collect the materials, and it became clear they were simply reselling another company’s products at a higher price without adding any real value.
This is extremely unprofessional and misleading. They gave false expectations about delivery and acted as a middleman just to increase the price.
I would not recommend this company. Very poor transparency and a complete waste of time.
6 febbraio 2026
Non scritta su invito
Faultless delivery
Best price.
Delivered on date requested with no issues despite restricted access.
17 febbraio 2026
Risposta di Builders Insulation
Hi Jonathan,
Thanks for the great feedback, really glad we could deliver on time and manage the restricted access without any issues.
Appreciate your support and hope to help again on your next order.
All the best,
Builders Insulation Team
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