I received confirmation delivery email, after contacting the recipient, the order was not there, although there was a contact number provided. The order was received more than 24 hours later and I do... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I received confirmation delivery email, after contacting the recipient, the order was not there, although there was a contact number provided. The order was received more than 24 hours later and I do... Leggi di più
L'azienda ha risposto
Extremely bad service due to excessive hammering of customers with calls and messages, although it was requested not to. ⁃ Customer's notes and instructions field should be removed from the order... Leggi di più
There was an internet problem, but on the phone they were v helpful & did their best to sort my order, which we ended up doing on WhatsApp. It was for New Year’s Day, and a lot of the flower deliverie... Leggi di più
L'azienda ha risposto
Brilliant! Been using this company for a few years now and they may not be the cheapest out there but the quality of flowers and delivery is exceptional! They have made every delivery on time every ti... Leggi di più
L'azienda ha risposto
Floward is the leading online flowers and gifting company in the Middle East and the UK. Our company was founded in 2017, and within five years we expanded our operations to include nine countries. At Floward, we pride ourselves on creating a seamless and innovative experience for our customers and we love making the process of sending flowers and gifts as enjoyable as receiving them We make sure to source our flowers daily from the best ethical growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
Arabia Saudita
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Risposta di Floward

Risposta di Floward
Excellent. Beautiful flowers and personal friendly delivery service. Would highly recommend. Thank you

Risposta di Floward
I ordered on February 14th, and the delivery was on the same day, but unfortunately, it was delivered the second day after calls and correspondences on WhatsApp... I hope the service will be improved for the better.

Risposta di Floward
I expect to be more big and the designer is not a hard

Risposta di Floward
Thank you, Mohamed, Floward Customer Service, Sharjah Branch, for the good handling, and thank you, Floward, for the good design ♥️♥️

Risposta di Floward
I have ordered a flower bouqet on feb 13, and my order have not been received yet. It was supposed to be delivered of coure on 14th !! which it didn't. the call center was not helpful or oriented at all. I believe your company sould be able to take enough order that could deliever on the due date. please I would ask for a full refund back to my account in addition to that a compensation for ruiening the occasion and for all the promises and reassurance I kept getting from the call center. Anyhow I wanna keep my email brief, and looking forward for a reply.

Risposta di Floward
not professional company - definitely not the one to rely on to deliver time critical bouquets. Not only they didn't deliver but they also tried to blame it on the client!!

Risposta di Floward
So bad timing and is delivered to the wrong person and not contact even with the Actual person

Risposta di Floward
It was on time and easy to place the order very convenient. Only one thing need to be fixed on the high demand periods the order tracking is not working I just received an email confirming the delivery of yesterday.

Risposta di Floward
This is no guaranteed next-day delivery!
The real stars are earned where things don't go according to the agreed conditions and that is where this service has failed me. There was no communication to inform me about the delay. There seems to be a disconnect with the delivery device as it took them 3 days to figure out what was happening. My order did not arrive on the stated day.
I did get a reply via WhatsApp a day late. 3 days later the informed me the order was delivered (it wasn’t). They did however issue me a refund. The fact this was issued without question was a really great thing. I hope this company will get its act together, the fact they refunded me quickly indicates that the have some issues but are serious about customer service.

Risposta di Floward
availability and attention to detail, delivery of the product on time and left safe, beautiful bouquet of flowers .. highly recommended

Risposta di Floward
Delivery did not take place on Valentine's day. Worst of all is that a message was received the day after that the recipient could not be reached and the attempt was moved to the 15th. However, no delivery attempt took place at all as there was someone home at all time and the door camera showed no failed delivery attempt either. At least own up that your delivery capacity was insufficient and don't accept a premium delivery payment if you cannot fulfill it. Also no one will reply to your whatsapp messages, it is useless. Won't order here again

Risposta di Floward
2nd time using floward and on both occasions the flowers have been amazing and 100% on point. This for me is my new flower company for when ever I need,
Will defo be using again
Thank u floward team

Risposta di Floward
Brilliant! Been using this company for a few years now and they may not be the cheapest out there but the quality of flowers and delivery is exceptional! They have made every delivery on time every time even when I’ve ordered on the same day! Their customer service is exceptional and their drivers impeccable. I will never use anyone else ever. Thanks Floward UK Team

Risposta di Floward
I contacted them via there what’s app page. I was in urgent need due to the fact that I am currently abroad and wanted to do something nice for my girlfriend. The team at Floward took all pressure and anxiety away from me and laid out all options. Very kind, attentive and very fast. I would highly recommend them and will most certainly be coming back.

Risposta di Floward

Risposta di Floward
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.