I received confirmation delivery email, after contacting the recipient, the order was not there, although there was a contact number provided. The order was received more than 24 hours later and I do... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Extremely bad service due to excessive hammering of customers with calls and messages, although it was requested not to. ⁃ Customer's notes and instructions field should be removed from the order... Leggi di più
There was an internet problem, but on the phone they were v helpful & did their best to sort my order, which we ended up doing on WhatsApp. It was for New Year’s Day, and a lot of the flower deliverie... Leggi di più
L'azienda ha risposto
Brilliant! Been using this company for a few years now and they may not be the cheapest out there but the quality of flowers and delivery is exceptional! They have made every delivery on time every ti... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Floward is the leading online flowers and gifting company in the Middle East and the UK. Our company was founded in 2017, and within five years we expanded our operations to include nine countries. At Floward, we pride ourselves on creating a seamless and innovative experience for our customers and we love making the process of sending flowers and gifts as enjoyable as receiving them We make sure to source our flowers daily from the best ethical growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
Informazioni di contatto
Arabia Saudita
- 800 5000909
- support@cs.floward.com
- www.floward.com
2,4
Scarso
779 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent quality and service.
8 febbraio 2022
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
The flower was not fresh.
7 febbraio 2022
Risposta di Floward
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Too expensive for what you get
Flowers were of a good quality but I was a bit disappointed with arrangement of bouquet as it didnt look as good as advertised on the photo.
For the price I would expect more. Wont be buying from here in the future
7 febbraio 2022
Risposta di Floward
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
From my experience
From my experience, the service is very bad, they don’t follow customer notes thru application and thru customer service phone calls, they give me fake promises thru phone and they don’t deliver to the same location that i mentioned as a payer. Plus, you can’t complain to third channel, the same customer service will take it without any solutions for you as a customer and they pushed you to accept what they want.
7 febbraio 2022
Nice service 👌👌👌
6 febbraio 2022
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
amazing service
5 febbraio 2022
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
wonderful professional staff
3 febbraio 2022
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Wasn’t Delivered On Time
Paid extra for a scheduled delivery and it was delivered after the scheduled time.
2 febbraio 2022
Risposta di Floward
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Arrived only a few hours after ordering…
Arrived only a few hours after ordering on line. Beautiful bouquet in prime condition.
2 febbraio 2022
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Excellent and super fast
30 gennaio 2022
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
My partner and I are always so…
My partner and I are always so impressed by how fresh these flowers are. The smell and look is just beautiful.
28 gennaio 2022
Non scritta su invito
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
So easy to use with their app
So easy to use with their app. Great value and fast delivery. Ordered from UAE for delivery to UK. Will definitely use again!
27 gennaio 2022
Non scritta su invito
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Love the sms service
Love the sms service
Adore the quality of flowers
Arriving time is 👍🏼
25 gennaio 2022
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
The dilivery was fast and the flowers…
The dilivery was fast and the flowers were very fresh thanks
23 gennaio 2022
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
The intention of the flower was ruined…
The intention of the flower was ruined by endless call and messages to the recipient.
22 gennaio 2022
Risposta di Floward
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Brilliant service
Brilliant service. Will definitely use again
Ordered in Morning and was delivered a few hours later.
Highly recommend.
16 gennaio 2022
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
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