This company have taken money from my elderly mothers account and set up a direct debit without her consent as she has dementia and no idea what her bank details are, so how they got them I have no... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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WARNING avoid at all cost. This company target vulnerable adults who clearly have no capacity to sign up to their services. They cold call and apply pressure, asking for payments over the phone. Lots... Leggi di più
This is my fourth.attempt complete a survey for First-line Protect First and foremost the during past few weeks I have been in contact with Justin.of First line a true gentleman a true professional... Leggi di più
L'azienda ha risposto
First Line Protect has contacted me following my earlier review. Trustpilot has asked me to edit said review. I have. None of this changes the fact that a direct debit was set up on my mother's acc... Leggi di più
L'azienda ha risposto
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We're aware that other companies have been reselling our products and using our name. We have no connection to these sellers. If you're unsure whether a payment is connected to us, email info@firstlineprotect.co.uk and we'll gladly help you trace it. We've moved our reviews We no longer use Trustpilot. After ongoing problems with how reviews are handled here, we've moved to Google where you can read over 1,000 reviews from our customers. We're committed to honest, verified feedback, and we believe Google gives a fairer picture of our service. Thank you for your support.
Informazioni di contatto
Regno Unito
- www.firstlineprotect.co.uk
1,9
Scarso
81 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Really Happy
the product i received was off really high standard
also
the packaging was delivered on time
everything was explained very clearly to me
and was more than happy with the exceptional customer service
would highly recommend to anyone looking to get one
its brought peace of mind to my grandmother
which has brought peace of mind to me
very happy customer :)
3 aprile 2019
Non scritta su invito
I'm very grateful for the pendant…
I'm very grateful for the pendant itself as well as the service i was provided. Affordable costs and arrived on time! This helps myself just as much as my aunt as unfortunately cant support her all the time. At least i know now she can rest assured. Once Again, Many thanks!
3 aprile 2019
Non scritta su invito
Set up and delivered very quickly
Set up and delivered very quickly, friendly advice about using the fob
25 marzo 2019
Non scritta su invito
Easy to set up helpful staff.
14 marzo 2019
Non scritta su invito
Justin kind and very helpful
Justin kind and very helpful. Ace whole experience so very simple..
Very grateful for the personal touch. Thank you.
6 marzo 2019
Non scritta su invito
Got this arranged for my father in law…
Got this arranged for my father in law and have been very pleased. Great customer service and always helpful.
21 febbraio 2019
Non scritta su invito
Risposta di elderlyalarmservices.co.uk
Dear Rosie
Thank you for the kind words, we are so thrilled you are happy with the service.
Thank you,
First Line Protect.
Excellent piece of kit
Excellent piece of kit, i am sure it will prove very worthwhile in the future
20 febbraio 2019
Non scritta su invito
Risposta di elderlyalarmservices.co.uk
Dear Alan, Thank you for choosing First Line Protect as your Careline service provider.
Very good service
14 gennaio 2019
Non scritta su invito
Thank you first line protect
Bought the Pendant for my Mum as she was prone to falls, so far I have received a fantastic service! Thank you.
28 dicembre 2018
Non scritta su invito
Set up the pendant for my grandad
Set up the pendant for my grandad as he is living on his own , very reliable service would recommend.
9 dicembre 2018
Non scritta su invito
I can not recommend enough!
I purchased a personal alarm for my grandma earlier this year from First Line Protect and I am really satisfied with the product. Not only does this reassure my grandma that help is a call away but it also enables me to feel more relaxed about leaving her on her own especially at her age. The service is reflected within the price and I can not recommend enough.
29 novembre 2018
Non scritta su invito
Person I dealt with was very friendly…
Person I dealt with was very friendly and explained everything very clearly and did not mind answering any questions I had .Overall a very nice call
8 novembre 2018
Non scritta su invito
Insufficient experience of them as yet.
1 novembre 2018
Non scritta su invito
was very helpful
30 ottobre 2018
Non scritta su invito
Everything made very easy to understand.
30 ottobre 2018
Non scritta su invito
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