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Valutata 5 stelle su 5

I was so impressed with this cleaning company. Super efficient communication. Extremely reliable and a superb job done cleaning solid wooden floors, tiled kitchen and bathroom floors, and outside pati... Leggi di più

Valutata 5 stelle su 5

Clyde at First for Cleaning was a godsend when we took over a tenancy recently and the flat hadn’t been cleaned. It was revolting but Clyde found an emergency cleaner who came out that evening within... Leggi di più

Valutata 5 stelle su 5

Excellent services. We had to have sewage cleaning done because our waste pipe been damaged inside a concealed toilet without knowing until we found a leak. The team was so professional and cleaned... Leggi di più

Valutata 1 stelle su 5

Absolute joke! We will be popping round to see them this week. Asked for a deposit upfront then arrived on site and would not start work With out full payment up front which is completely embarrass... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

303 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

We have just had a moving in clean and…

We have just had a moving in clean and we are very happy with the results.

The cleaners did an excellent job, especially on the cooker. The upholstery cleaning also very good . So big thank you and will use you again in future.

26 ottobre 2019
Non scritta su invito
Valutata 1 stelle su 5

Avoid, Avoid, Avoid

We booked First for Cleaning as we were moving out of our flat which required a professional clean, my girlfriend met them at the property and called me as they would not start the clean without payment up front as they said that some people don't pay them, in hindsight this should have told me everything I needed to know, however I advised my girlfriend to pay them upfront big mistake!!

As we had already moved out of the property they shut the door when they left and I only saw the property a couple of days later when doing the check out. They had not fully cleaned the oven, there was residue in the kitchen sink, water stains left on the glass in the shower and a few cobwebs where not dusted off.

I contacted Clyde at First for Clean who rather than wanting to resolve the issues was very defensive and said that they had done what they had been paid to do. He would not offer a refund and would not even go back to the property to put right what they had not cleaned.

We now have to pay for another cleaner so that we can get our deposit back.

There are so many good cleaning companies out there so avoid these at all costs, they are slap dash cowboys who should be called Last for Cleaning not First for Cleaning.

25 ottobre 2019
Non scritta su invito
Valutata 1 stelle su 5

**Please do not use this company**

Please do not use this company and please do not believe any of the positive reviews as they are fake. This company charge £135 for 'deep cleaning' for 3 hours and their cleaners turn up without any cleaning products or equipment & just do a very basic clean, using whatever you may have in your cupboard, for half the time they are booked for. They do not steam clean, clean skirting boards or windows etc like is advertised. This is just a general clean that I could do better myself - I have paid £135 for a terrible clean and will now have to find another company to do the job. When you try to call to complain, Clyde, the guy running it is super rude and unprofessional and just says he will call you back but never does, he doesn't reply to emails and basically is a scam artist. ***BE WARNED***

17 settembre 2019
Non scritta su invito
Valutata 2 stelle su 5

Terrible Customer Service

Their cleaning service is great but they are terrible at responding. They send you a receipt via whatapp/text and when you request them to send you an invoice via e-mail no answer.
They charge for a minimum of 3 hours but when the you tell them they came for 2 their excuse is 'oh sorry they are meant to stay for 3 hours and usually the customer should call the agency and let them know'

When I tried to call the agency no answer.

Extremely unprofessional and forget the refund that will never come. I would rather pay a little extra but a more professional company.

Dodgy guy and company. Please be aware.

16 settembre 2019
Non scritta su invito
Valutata 1 stelle su 5

SCAM!!! DO NOT USE

SCAM!!!! DO NOT USE
I paid for an end of tenancy cleaning. Because Firstforcleaning did not do a good cleaning, we had to pay for another company to clean!!!!!!
Avoid!!!!

20 agosto 2019
Non scritta su invito
Valutata 5 stelle su 5

Fantastic job done by cleaners

Fantastic job done by cleaners. Arrived on time, explained the things going to be covered for deep cleaning and done it superbly.

Will highly recommend and hire them again!

17 agosto 2019
Non scritta su invito

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