Placed an order and the delivery acknowledgement shows first choice use evri. Certainly not my first choice based on previous experience for delivery to the isle of wight (IoW), but they have met th... Leggi di più
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Scopri cosa dicono le persone
I was seeking spare lamp shades that were not stocked by First Choice Lighting, although the fittings were purchased here. The required items were sourced from the manufacturer for me and quickly de... Leggi di più
Although there was a hiccup with the tracking this was so well handled when I rang the company to find out what had jhappened to my order. The woman I spoke to was very friendly and helpful and the... Leggi di più
I had to contact Customer Service as a light had been damaged in transit. The phone was answered immediately by Nicole who went above and beyond the call of duty and was very helpful. The success of... Leggi di più
Dettagli dell'azienda
- Negozio di articoli per l'illuminazione
- Negozio di articoli per il rinnovamento della casa
- Fornitore di lampadine
Scritti dall'azienda
First Choice Lighting for Design, Quality and Style.
Informazioni di contatto
11 / 13 Colvilles Road, Kelvin Industrial Estate, East Kilbride, G75 0RS, Glasgow, Regno Unito
- 0203 137 8400
- info@firstchoicelighting.co.uk
- www.firstchoicelighting.co.uk
4,8
Eccellente
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 87% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent lamp, easy to install.
I ordered a touch lamp for my bedside, to replace one I had bought from another supplier, which turned out to be a disaster. First Choice Lighting should have been my first choice! A phone call confirmed that the lamp was not "self-assembly" as the previous one had been (which I totally failed to assemble and had to return), and also confirmed the correct LED bulb I would need; so I ordered a lamp and three bulbs. After a week I had not received them, and was unhappy. But another phone call quickly revealed there had been a problem at the warehouse, and the very helpful lady on the phone promised the lamp would be delivered the next day. This promise was kept, and I am delighted with my new lamp. It is very easy to assemble (only the shade and bulb had to be screwed on the chrome lamp) and I am delighted with it.
The moral is that from now, First Choice Lighting will always be my first choice.
14 novembre 2025
Non scritta su invito
Extremely helpful
Extremely helpful. Our online query was answered almost immediately.
Our light was delivered really well packed and we are really pleased with it.
Definitely recommend this company.
6 novembre 2025
Poor better after advice
This uplighter is absolutely useless,hardly any light reaching less than 6 inches,no use at all.
Actually reply correct,I presumed maximum bulb had been supplied when stronger bulb used much improved,
5 novembre 2025
Risposta di First Choice Lighting
Hi Anne,
Thanks for taking the time to leave a review.
The issue you are describing sounds like possibly a bulb issue rather than a fitting. Often it is the bulb that dictates the brightness.
We do ask that any product concerns or issues are raised with us via our customer service email so that we can resolve.
Our team do an excellent job and are always happy to assist as our reviews are testament to.
Kind regards,
Simon
Good communication throughout
Good communication throughout, delivered on time and great quality product.
5 novembre 2025
Order did not arrive and was promised a…
Order did not arrive and was promised a replacement but then was contacted to let me know that they would making a refund.
Can't imagine worse service
29 ottobre 2025
Risposta di First Choice Lighting
Hi Colum
Thanks for taking the time to leave a review and sorry for the experience you have had.
As discussed on the phone the courier let us down by delivering the original parcel to the wrong address and were unable to retrieve it.
Unfortunately, we were then out of stock and unable to send a replacement.
Please accept our apologies for the inconvenience.
Kind regards,
Simon
Good service and value
Very pleased with both the service from this company and the light I bought. It is exactly as described and very good value compared to others.
5 novembre 2025
Competitive Prices and Fast Delivery
I ordered a Nordlux light and First Choice Lighting had a fast delivery and competitive prices.
24 ottobre 2025
I am very happy with the two lamps that…
I am very happy with the two lamps that I ordered. I was kept up to date with the delivery status and the parcels arrived when expected. The lamps were very carefully wrapped up and the shades were boxed separately. I would definitely recommend First Choice Lighting for quality service.
31 ottobre 2025
Excellent customer service
I mistakenly ordered the wrong size of light shade. First Choice provided excellent customer service. They were happy for me to return it, so I sent the wrong one back and ordered the correct size. Delivery was very fast. And - to my great surprise - the refund came through very quickly (many companies take an age to issue refunds). The light shade is great - and a brilliant price, too.
24 ottobre 2025
Good choices and best price
31 ottobre 2025
Brilliant service
Brilliant service. Query dealt with immediately and it was after normal hours. Have used twice now and will definitely use again.
30 ottobre 2025
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