FFS supply the absolute best razor blades, since using I’ve never managed to cut myself. The personalised razors are amazing too, I’ve even purchased one for my daughter as her first razor! I’ve been... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Love the quality of FFS blades and razors, managing my account and subscription is effortless, affordable and convenient, I’ve been using them for 3 years now! Customer service is fab too, thanks Holl... Leggi di più
It's the best grooming kit I've tried. The razor is smooth even on sensitive skin, no redness, no nicks. The LazyFella bar pairs really well with it, lather up nicely and smell good without being ov... Leggi di più
L'azienda ha risposto
I’ve used FFS for years, and I needed to replace a handle that has seen better days. I couldn’t work out how to add it to my blade refill subscription order so contacted customer services via WhatsAp... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizio di depilazione
- Fornitore di prodotti di bellezza
- Industria cosmetica
- Negozio di cosmetici
- Negozio di prodotti di bellezza e per il benessere
- Negozio di articoli da toeletta
Scritti dall'azienda
FFS is a female first brand created to make shaving and beauty effortless. We deliver premium razors and simple skincare straight to your letterbox with flexible subscriptions that work around you. Everything is recyclable, cruelty free, and designed with women in mind. Our razor was rated Best Buy for performance and quality in Which? independent testing, scoring top in the UK. With a durable metal handle and diamond coated blades, it is built to last and gives a smoother, closer shave. You can also build simple routines for shaving, body care and skincare, with products designed to slot seamlessly into your day without the faff. No faff. No pink tax. Just products that perform.
Informazioni di contatto
Unit 6 Primary Point, Progress Drive, WS11 0JF, Cannock, Regno Unito
- 01543648044
- info@ffs.co.uk
- www.ffs.co.uk
4,7
Eccellente
6K recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Le persone hanno visualizzato anche
Amazing quality and price
Love the quality of FFS blades and razors, managing my account and subscription is effortless, affordable and convenient, I’ve been using them for 3 years now! Customer service is fab too, thanks Holly!
29 maggio 2026
Non scritta su invito
Perfect customer service from Holly via…
Perfect customer service from Holly via WhatsApp
29 maggio 2026
Non scritta su invito
Easy refund
I didn't get a reminder that the next order of my subscription was due and this month didnt need them yet so messaged customer service and was issued a full refund. Really quick response on WhatsApp!
28 maggio 2026
Non scritta su invito
Risposta di FFS
Hey Victoria,Thanks for leaving a review. Sorry we caught you at the wrong time with that order, but glad the team got it refunded quickly for you. WhatsApp, quick replies, and sorted without the back and forth. That’s how it should be. Really appreciate you taking the time to share 💗Team ffs 😊
FFS supply the absolute best razor…
FFS supply the absolute best razor blades, since using I’ve never managed to cut myself. The personalised razors are amazing too, I’ve even purchased one for my daughter as her first razor! I’ve been using the blades for years and wouldn’t go anywhere else now. I love how the blades come with a cover which is great for travelling and the holder also comes in really handy. Customer service is phenomenal - highly recommend!
27 maggio 2026
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Risposta di FFS
Hey Sophie, Thanks for leaving a review. Love that you’ve even got your daughter started with her first razor too. Starting off right makes all the difference.And those little extras, the cover, the holder, they just make life easier.Thanks for the recommendation, it means a lot 💗 Team ffs 💗
Brilliant customer service at FFS
Brilliant customer service at FFS! Very quick response by NIKKI regarding a free replacement of a broken razor holder. I really appreciate this! 😃👍
27 maggio 2026
Non scritta su invito
Risposta di FFS
Hey, Thanks for leaving a lovely review.
Sorry your handle broke, but glad Nikki got that sorted quickly with a free replacement. That’s exactly how it should be.
We’ll pass this on to her, she’ll really appreciate it 💗Team ffs x
Great customer service
Great customer service, solving my problem with one message. Thanks Holly!
25 maggio 2026
Non scritta su invito
Risposta di FFS
Hey Melissa, thanks so much for leaving us a review. We are so happy to hear that Holly was able to help 🙌 Team FFS x
Great customer services
Great customer services, very helpful and prompt in replying.
23 maggio 2026
Non scritta su invito
Risposta di FFS
Hey Fran, thanks so much for leaving us a review. Quick replies and helpful support, exactly how it should be.Really appreciate you taking the time to share 💗Team ffs💖
Excellent customer service, excellent razors BUT unfortunate company tactics.
I have used FFS for years and their razors are excellent. However, I am cancelling today for the second—and final—time due to their frustrating and anti-consumer business ethics.
My first cancellation happened after I clicked an email link for "more info" on their facial razor, which automatically signed me up for a hidden, hard-to-cancel add-on subscription. This second time, I realised they intentionally do not send reminder emails before billing and shipping. I wasn't ready for more blades and wanted to remove a shaving cream add-on that I disliked, but forgot.
While I accept partial blame for forgetting the date, modern life is busy. FFS clearly relies on customer forgetfulness to extract money. Ironically, they add massive friction to a subscription service by forcing you to contact customer service to cancel, rather than offering a simple button online.
Their main competitors send helpful reminder prompts and offer automated, one-click cancellations. FFS knows this. It is a shame that a company with such a great physical product relies on dirty, outdated subscription traps to keep your money. I will not be returning.
20 maggio 2026
Non scritta su invito
Risposta di FFS
Hey Sara, Thank you for taking the time to share your feedback, and we're genuinely pleased to hear you've loved our razors over the years. We're sorry to hear this experience has led you to cancel, and we appreciate you raising these points. We do want to gently clarify that order dates are confirmed at checkout when you sign up, and your next refill date is always visible in your customer account portal. From there, you can pause, skip, swap products, or cancel your refill plan at any time without needing to contact us. We hear your feedback on reminder notifications and it's something we continue to review. We hope you might consider giving us another chance in the future. Thanks, Team FFS x
I sent a message via their WhatsApp and got a reply really quickly from Holly, she was able to help me with exactly what I needed
19 maggio 2026
Non scritta su invito
Risposta di FFS
Hey, thanks so much for leaving us a review. We are so happy to hear that Holly was able to help 🙌 Hope you have a fab day. Team FFS x
Dealt with Holly today
Dealt with Holly today, very nice person who sorted my query very quickly and with no hassle. Highly recommended
18 maggio 2026
Non scritta su invito
Risposta di FFS
Hey Julie, thanks so much for leaving us a lovely review. We are super happy to hear that Holly was able to help with your query. Please do let us know if you need anything else 😊 Thanks again, Team FFS x
It's the best grooming kit I've tried
It's the best grooming kit I've tried. The razor is smooth even on sensitive skin, no redness, no nicks. The LazyFella bar pairs really well with it, lather up nicely and smell good without being overpowering.
Everything you need. My morning routine is quicker and I actually look forward to it now.
Would recommend to any guy who just wants to look decent without making a big deal of it.
17 maggio 2026
Non scritta su invito
Risposta di FFS
Hey Alex, Thanks so much for taking the time to leave a review. We're really glad to hear the razor is working well for your sensitive skin and that the LazyFella bar has become part of your routine too. Smooth shaves, no irritation, and a quicker morning routine is exactly what we were aiming for. We really appreciate the recommendation and your support. Thanks, FFS x
Helpful Holly exemplifies FFS service
Holly was very helpful fixing an order error. I've always found the team at FFS to be friendly and accommodating. In addition, I really like their products, which are excellent for sensitive face shaving in particular.
14 maggio 2026
Non scritta su invito
Risposta di FFS
Hey Willow, Thanks so much for your kind words. We’re really pleased Holly could help get everything sorted for you. Great to hear you’ve consistently had a good experience with the team too. Sensitive skin can be hard to please, so we’re especially glad our products are working well for your face shaving routine. Thanks again for your support.
Excellent Customer Service
I had an issue with using a rewards voucher and the customer service was excellent. It was Holly who helped me and she was so friendly and got everything sorted so quickly. Great company with great products and brilliant staff.
15 maggio 2026
Non scritta su invito
Risposta di FFS
Hey Janet, Thanks so much for the lovely review. We’re really pleased Holly could get your rewards voucher sorted quickly for you. Friendly, helpful service is exactly what we aim for, so it’s great to hear that came across. Thanks again for your support. We’re so glad you’re loving the products too. Team FFS x
Great help from Holly
Great help from Holly, needed my address updated on my order. Quickly sorted through a few WhatsApp communications.
15 maggio 2026
Non scritta su invito
Risposta di FFS
Hey Chloe, Thanks for your review. Really glad Holly could get your address updated quickly for you. Easy, fuss-free support is exactly how it should be. Thanks again for your support. Team FFS x
Cannot rate this company highly enough …
Cannot rate this company highly enough
💯 would definitely recommend
And Holly was brilliant on my WhatsApp chat
THANK YOU XXX
12 maggio 2026
Non scritta su invito
Risposta di FFS
Hey Sue, Thank you so much for the lovely review. We’re so pleased you’d recommend us, and we’ll make sure Holly sees your kind words too. Glad she could help get everything sorted for you on WhatsApp. Thanks again for all the support. Team FFS x
Great eco friendly company
Great eco friendly company, always super helpful. Holly was extremely helpful, efficient, friendly and polite 💖🙌🌻.
9 maggio 2026
Non scritta su invito
Risposta di FFS
Hey Rowena, Thanks so much for your lovely review. We’re really pleased to hear you’ve had such a positive experience with us. We’ll be sure to pass your kind words over to Holly too. Friendly, helpful support is what we’re all about. Thanks again for your support. 💖
Missing item but holly had added to my…
Missing item but holly had added to my next order. Fast response and super helpful customer service
8 maggio 2026
Non scritta su invito
Risposta di FFS
Hey Charlotte, Thanks for your review. We’re really sorry there was an item missing from your order, but glad Holly could get this sorted quickly for you by adding it onto your next delivery. Thanks again for your support and for highlighting our customer service team. Team FFS x
Great customer service from Holly over…
Great customer service from Holly over WhatsApp today, very impressed.
7 maggio 2026
Non scritta su invito
Risposta di FFS
Hey Emma, Thanks for leaving a review. So glad Holly got that sorted quickly for you on WhatsApp.Really appreciate you taking the time to share 💗Team ffs x
Amazing Customer Service
Asked the online help service about cleaning the handle of my razor as I'd left it too long and there was buildup on there. They will be sending me a new razor handle free of charge on my next order, amazing customer service, thank you!
7 maggio 2026
Non scritta su invito
Risposta di FFS
Hey Eleanor, Thank you for leaving a 5 star review. Glad the team got you sorted with a fresh handle, nice and easy. Best Team ffs 😊
Excellent communication skills
Excellent communication skills. 5 star customer service. Really impressed. Would highly recommend both the company and the product.
6 maggio 2026
Non scritta su invito
Risposta di FFS
Hey Yvonne. Thanks for leaving a 5 star review.I am really pleased to hear the service and products are top notch.Best Team ffs 😊
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