Express Vehicle Contracts Recensioni 

764
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

I recently leased my new car through this company and communication was excellent throughout. In particular I would like to thank Yas who was honest, provided clear information, and offered great help... Leggi di più

Valutata 5 stelle su 5

We have been working with Express Vehicles for approximately four years now, and they are always my first port of call whenever we need cars or vans for our teams.What sets them apart is their persona... Leggi di più

Valutata 5 stelle su 5

I have dealt with EVC for 10+ years and they look after our whole fleet of vans and cars. There is always such a positive response when dealing with Dionne Martin and Michelle Nunns from initial lea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience from first ordering the car to the actual delivery. Ollie and joseph ,were so helpful ,and a credit to the company. And also steve who delivered the car. A big thank you to all conce... Leggi di più

Dettagli dell'azienda

  1. Azienda di servizi finanziari e prestiti per automobili

Scritti dall'azienda

Whether you’re looking for your next car, a van for your business, or exploring the latest electric vehicles, our team is here to help make the process simple, honest and enjoyable from start to finish. We work with customers all across the UK, taking the time to understand what they actually need, not just what’s on a price list. No hard sell, no confusing jargon — just friendly advice, great communication and support you can rely on. We’re passionate about vehicles, technology and the future of driving, which is why we love sharing the latest models, EV developments and industry insights with our customers and online community. Most importantly, we genuinely care about delivering a great experience. That’s why so many of our customers come back to us time and time again, and recommend us to friends, family and colleagues. If you’re thinking about leasing, we’d love to help. Say Yes to Express.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

764 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(764)

55 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service from start to finish

I had a fantastic experience with Express Vehicle Contracts leasing my VW ID.5. From the very beginning, everything was handled smoothly, professionally, and with great attention to detail.
Joe and Michelle were particularly impressive – both were highly responsive, always available to answer any questions, and kept me updated throughout the entire process. Their communication made what can sometimes be a stressful process feel straightforward and hassle-free.
The whole journey, from initial enquiry to delivery, was seamless, and I couldn’t be happier with the car or the service I received.
I would highly recommend Express Vehicle Contracts to anyone considering leasing a vehicle – a truly 5-star experience.

22 maggio 2026
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Risposta di Express Vehicle Contracts

Dear Steve, Wow what a lovely review. The team were very happy to read this. You were a pleasure to deal with. Thank you for allowing us to assist you. Happy Motoring.

Valutata 5 stelle su 5

The team were polite and helpful from…

The team were polite and helpful from the start but especially so when a problem arose which was not their fault but they helped resolve in the shortest timeframe possible.Yes I'd recommend them to anyone.

19 maggio 2026
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Risposta di Express Vehicle Contracts

Dear Shahzad, Thank you for your kind words. Sometimes things do go wrong but we try and work hard to resolve quickly, effortlessly and to everyone satisfaction. Thank you for your patience during this time. Hope you are happy with your lovely new vehicle. Thank you.

Valutata 5 stelle su 5

Superb customer service from the start…

Superb customer service from the start to the delivery of the vehicle today. Regular contact and top service from all including Michelle and Carmel .. felt they actually cared about my experience and would highly recommend.

20 maggio 2026
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Risposta di Express Vehicle Contracts

Ah that is so kind. Given you were recommended to us we are thrilled that we delivered ! Hope you love your lovely new vehicle.

Valutata 1 stelle su 5

One of the worst experiences within all…

One of the worst experiences within all the years I’ve purchased and leased cars. The service was terrible, the car I ordered was put back and put back for months, there was at one point 3 weeks with no contact with them, I had an absolute terrible reply to one of my emails and not once acknowledged their down falls and failed service, all I was met with gas lighting, deflection and absolutely no accountability from their side.

Once the car finally did get dropped off, it was broken. Nothing worked correctly, and once complained again I was told “ah yeah it’s been stuck on the ramp for 3 months as they couldn’t move it”

I sent the car back, they said they were going to look for another car after spending more time back and forth on emails, she was getting me prices (Carmel) “because it’s the start of the new quarter” ….. still waiting now months later, no contact, no prices nothing!

I’ve had about 4-5 cars from these people and can honestly say they’re a sham, proposals done wrong, taking forever to get back to you, always an excuse of personal issues as to why the service has been so bad. I honestly cannot believe that this company has got this many good reviews.

I used to work in the motor trade is a business manager for 7 years and never ever encountered so lack of service and professionalism.

I’m not even one to leave reviews but I’m so disgusted and disappointed by the level of treatment from this company that I felt compelled to leave this review.

I won’t ever be back to look for any sort of vehicle and wouldn’t recommend them at all!

11 febbraio 2026
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Risposta di Express Vehicle Contracts

Dear David, Thank you for your review. As you are aware Smart had an issue on this vehicle and let all of us down. But despite this I am sorry for the experience you went through, it was not ideal on this occasion. We do not manufacturer the vehicles and are reliant on the supplier. I have emailed you privately. Thank you Carmel

Valutata 5 stelle su 5

Outstanding service

Outstanding service

17 aprile 2026
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Risposta di Express Vehicle Contracts

Dear Edem, thank you for giving a positive review ! It is appreciated.

Valutata 5 stelle su 5

Smooth and quick

Smooth and quick! Excellent service and amazing staff
Josh and Joseph thanks for making it easy for me.

17 aprile 2026
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Risposta di Express Vehicle Contracts

Dear Ezekiel, Thank you for a lovely review. Joe and Josh were very happy to be mentioned. Thank you

Valutata 4 stelle su 5

Great communication

Despite a delay in the delivery of the vehicle caused by lack of supply from the manufacturer, the communication from Joe and Josh was clear and regular.

31 marzo 2026
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Risposta di Express Vehicle Contracts

Dear Barry, really appreciate you taking the time to improve. Sorry if there was a delay. We do our best to keep people updated as soon as we know anything. We want people in their vehicles ASAP. Unfortunately there can be some delays from manufacturers. Hopefully it was worth the wait and you love your lovely new vehicle. If you need anything during the lease please let us know. Thank you

Valutata 5 stelle su 5

Very professional staff

Very professional staff who kept me updated throughout the process

23 marzo 2026
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Risposta di Express Vehicle Contracts

Dear Sir/Madam, it is great to hear that we looked after you so well. Thank you for choosing us.

Valutata 5 stelle su 5

Great Service Again !

As always, the service, handovers and overall client care was top notch ! The team at EVC look after their clients and are always available to assist........my loyalty is guaranteed !

18 marzo 2026
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Risposta di Express Vehicle Contracts

Dear Adrian, that is very kind. Great to hear that we looked after you so well. Thank you for allowing us to assist you again.

Valutata 5 stelle su 5

Excellent

Excellent Service from the start. Very professional and knowledgeable. Sourced an excellent price, were easily contactable and every question answered. Special thanks to Josh Campbell a great asset to your company.

20 marzo 2026
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Risposta di Express Vehicle Contracts

Dear Gary, Josh was very happy to receive the positive review. The team work hard to make the process easy and we invest a lot of time in training to ensure great service for our end users. Thank you for taking the time to post your review.

Valutata 5 stelle su 5

Fantastic service from Joe and Harry!

I had a great experience with Joe and Harry while arranging my car lease. From the very beginning they made the whole process incredibly easy to understand and straightforward. They were always helpful, quick to respond to questions, and kept me informed on progress throughout.

My Electric Vauxhall Frontera arrived this morning and I’m so happy with it. Everything went exactly as promised, delivery was very efficient with no delays, and the whole experience was smooth from start to finish.

A big thank you specifically to Joe and Harry for their excellent service and genuine friendliness, I highly recommend them to anyone looking to lease a car. 😊

12 marzo 2026
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Risposta di Express Vehicle Contracts

Dear Leah, that is such a lovely review. Thank you for taking the time to post about your experience with us. Harry and Joe were very happy to be mentioned. Recommendations are so important to us so thank you for sharing that you would highly recommend us. Thank you for choosing us !

Valutata 5 stelle su 5

Good quick service

Good quick service. Car prepared quick. Car delivered on time. Staff Harry & Joseph were professional, reliable, & efficient. Have used this company twicw before and will use again. Thank you.

11 marzo 2026
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Risposta di Express Vehicle Contracts

Dear John, Harry and Joe were very happy to receive the positive feedback. Repeat customers are music to our ears. Thank you for trusting us to assist you. Happy Motoring.

Valutata 5 stelle su 5

Very smooth and professional service…

Very smooth and professional service with great communication throughout the process.

5 marzo 2026
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Risposta di Express Vehicle Contracts

Dear Jon, that is brilliant that you received excellent service from the team. Communication is key so it is great to hear that we excelled at this. Thank you for your order with us.

Valutata 5 stelle su 5

I lease the car with this company

I lease the car with this company, Jo and Harry delt with my case and I must say they were responding very fast and very reliable. I'm so glad I choose them. Highly recommend!!!

3 marzo 2026
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Risposta di Express Vehicle Contracts

Dear Shahram, we are very grateful for you taking the time to post a review. It is appreciated. We are thrilled that Joe and Harry looked after you very well. Thank you for allowing us to assist you with your vehicle lease.

Valutata 5 stelle su 5

We're very pleased with the service…

We're very pleased with the service we've received from James & Michelle at Express Vehicle Contracts. We have been kept informed at every stage of the process and the deal was better than our previous vehicle lease provider. The Vehicle was delivered as promised and we received a thorough handover. The vehicle has also exceeded our exceptions. KIA PV5 very impressed.

11 febbraio 2026
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Risposta di Express Vehicle Contracts

Dear Marc, thank you for your review on your experience with James and Michelle. They were very happy to receive the post review. Thank you for taking the time to post this. Thank you for choosing us to supply your vehicle.

Valutata 5 stelle su 5

Superb service

Superb service from start to finish.great communication from Harry and Josh who were very efficient, Great price ,very easy to use online finance/contract arrangements - car did take a little longer to arrive but that was no fault of Express.
Highly recommended and would use again.

9 febbraio 2026
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Risposta di Express Vehicle Contracts

Dear Mr Lane, Harry and Josh were very happy to receive the great feedback. We are very sorry there was a slight delay. Great to see that the guys kept you updated. Thank you for your patience with that. Thank you for saying you will recommend us. Happy Motoring.

Valutata 5 stelle su 5

Fantastic service

Leased my new car through Express Vehicle Contracts and Michelle was brilliant throughout. Clear communication, quick responses, and a genuinely smooth process from start to finish. Highly recommend both the company and Michelle for sress free leasing.

6 febbraio 2026
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Risposta di Express Vehicle Contracts

Dear Louise, Thank you so much for posting about your experience. Michelle is brilliant at what she does and was very happy to receive the feedback. Thank you for taking the time to post this review.

Valutata 5 stelle su 5

Such a personalised service 5 stars

Carmel and her team gave me such a personalised service, I felt like I was their only client and fully supported throughout the whole process.
They successfully secured the car I desperately wanted, I can't thank Carmel enough and I will most definitely be using Express Vehicle Contracts again.

5 febbraio 2026
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Risposta di Express Vehicle Contracts

Dear Ruth, it certainly was a roller coater with the stock changing rapidly. Glad we got there in the end. Thank you for your patience during the process. You were lovely to deal with. Thank you.

Valutata 5 stelle su 5

From the moment of first contact…

From the moment of first contact everything was managed efficiently and informatively and Harry and Joe actually made the experience enjoyable which I didn't think I would ever say, as I usually dread it when it comes to my leasing time.
I received a personal and human service and always managed to get through within minutes and every query was resolved and actioned immediately.
The lease was dealt with and processed quickly and I know of other people who missed out on my particular deal as their broker wasn't as efficient as mine!!
I thoroughly recommend and will definitely be using again for my next lease.

13 gennaio 2026
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Risposta di Express Vehicle Contracts

Dear David, Harry and Joe were very happy to receive the lovely feedback. Thank you for taking the time to post about your experience. We work hard on our processes and review them regularly. We try to make it as easy as we can. Thank you for choosing us.

Valutata 5 stelle su 5

Superb service from start to finish

Superb service from start to finish. Harry and Joe were efficient, well organised and great communicators. Fantastic pricing, easy to use online finance/contract arrangements - car arrived in just over 3 weeks from first point of contact. Harry also went the other extra mile to find a cheaper maintenance deal. Highly recommended. Thank you for a great family car!!

29 gennaio 2026
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Risposta di Express Vehicle Contracts

Dear Sir/Madam, Great to hear that Harry and Joe looked after you very well. We work hard with the team to ensure that the process is easy to understand and follow. Great to hear that it was a quick delivery for you. When a delay happens it causes the end user a problem and us a problem. Really appreciate you taking the time to post about your experience. Thank you

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