Ian is managing director of Explorer he keeps you updated of any changes and give good sound advice to travellers. Having spoken to one of his employees regarding my requirements for travel insurance.... Leggi di più
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Having used several travel insurance companies since we became too old for our banking app to cover us!! I was glad to find Explorer, it is more than an insurance policy, there are useful tips to aid... Leggi di più
I admit my choice of Explorer was price driven. For this reason alone I am able to provide a 5 star review. The initial purchase was straightforward and all required documentation arrived in my in b... Leggi di più
Ian was so helpful on the phone discussing Policy options for travel to Australia and was interested in finding best Policy for a pensioner on fixed income. He also has good sense of humour, but appr... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip , Annual Multi Trip, Winter Sports , Cruise and Backpacker travel insurance. Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard. We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.
Informazioni di contatto
Suite 9, Chalkwell Lawns, 648-656 London Road, SS0 9HR, Westcliff on Sea, Regno Unito
- 0345 373 0253
- enquiries@explorerinsurance.co.uk
- www.explorerinsurance.co.uk
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Great company and very professional
Great company and very professional. Will use for every trip going forward!
Booking was straight forward and…
Booking was straight forward and premium fair as i have medical conditions. The regular updates from Ian Jennings are both interesting and useful.
Excellent price and customer service
Excellent price and customer service
Very helpful in a medical emergency abroad
I had acute altitude sickness while backpacking in Peru and struggled with getting a phone signal to call the insurance company. They have a 24/7 emergency email and are also available 24/7 on WhatsApp with very quick assistance. This was the first time I have had any such issue when so far away from home and they were extremely supportive. Even after I was discharged they contacted me for updates on my condition and with help and advice on how to get to a lower altitude safely. The costs of my treatment were covered by thr company with no issues. I'd definitely use this company again. They made a very stressful situation much easier for us
Special service…
I have always found Explorer Travel to be very helpful and courteous, plus very prompt service .
Their prices are very reasonable too .
I have used Explorer for a number of…
I have used Explorer for a number of years now. Fortunately I have never had to claim but they are very competitive and extremely easy to work with
I have used explorer travel insurance…
I have used explorer travel insurance for a few years now and it has been so helpful for me when I have been travelling , hope to use them for my future travels to Australia.
holiday great
holiday great, weather great, food and wine great and because we new we had reliable travel insurance we could enjoy the lot.
Affordable travel insurance …
As my husband has considerable health issues we have had to shop around for travel insurance and some companies have ridiculous prices. We found Ian at Explorer Travel over a year ago and have just renewed our policy for the second year. We are very happy with the cover and reasonable price. Would highly recommend.
easy to set up and competitive
easy to set up and competitive against other companies, constant information given about options
Worth checking out.
I have no Claim experience with them, and that will be down to the actual Insurer, but as Broker their communication is good, and price highly competitive. I found the Policy they offered was better than the well known brokers too. Certainly worth giving a chance & checking out.
Good insurance
Good value get regular updates lucky I have not had to claim I have insured again for our holiday this year
Helpful and Friendly
I haven’t needed to claim on my insurance yet but I feel confident that Explorer Travel Insurance has my back because of the friendly customer interaction. I shall soon be reinsuring for another year and this company is likely to be on the top of my list.
Great staff
Great staff, listen to you and explain everything in an easy to understand way
I have been with Explorer for the last…2 years.
I have been with Explorer for the last two years their quotes have always been competitive and this is important because I have a number of health conditions
I would highly recommend them.
Very Expensive Now
Having used the company before with a good experience, I thought it would be the same this time. Wrong! They quoted me 5 times more than Insure and Go for the same holiday cover! Disappointing.
Recently purchased annual travel…
Recently purchased annual travel insurance from Explorer Travel insurance. This included cruise cover for my wife and I.
The online process was very easy to navigate and the additional advice around the new EU travel cards was really helpful.
Regular updates from Ian have been really useful.
We have travelled extensively around the globe and it has been refreshing to find a travel insurance company that caters for our needs in a clear and concise manner. Thank you.
Highly recommended.
Good company, not sure if no-claims discount is available
We had an annual travel multi-trip insurance finishing at the end of October 2024 to include Asia and Australia. We are in our seventies, so it cost quite a bit more than such plans did a few years ago, but seemed comparatively reasonable. Most companies seem to really rack up the premiums and put you through an inquisition, even if you are just taking something very basic or preventative such as statins, which seems very unfair! It was relatively easy to book. The company keeps you informed with lots of chatty emails (almost too many!) but at least you are kept up to date and there are some useful tips.
Fortunately we did not have to make any claims during the twelve months, so cannot comment on that side. We are planning a couple of trips to Europe this year and may use them again. It would be good if they could offer some sort of no-claims discount for customers who book again.
Competitive quote from a friendly company
I chose Explorer Travel Insurance because of its competitive quote - being over 75, travel insurance has become much more expensive for me. Luckily, I haven't had to claim so far, so I can't comment on that side of things. However, I have been impressed by the number of communications and newsletters, with lots of useful general information and advice. It makes me feel connected, and it's good to know the people I might be dealing with. I would be happy to use this company again. I have put today's date for the experience, but I actually started this annual policy last winter (it hasn't run out yet)
I admit my choice of Explorer was price…
I admit my choice of Explorer was price driven. For this reason alone I am able to provide a 5 star review. The initial purchase was straightforward and all required documentation arrived in my in box - job done. I cannot add any claim experience but the regular travel updates, tips and advice make me feel that I would be treated fairly. Hope I never need to find out.
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