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Valutata 5 stelle su 5

I was able to chat to a representative after filling in a form for travel insurance, his name was Reese he was very pleasant to talk to, he talked me through everything and was very reassuring. I am... Leggi di più

Valutata 5 stelle su 5

We were just about to leave on holiday, 3 days before one of us was diagnosed with cancer. I called my travel insurance provider who instantly cancelled our annual policy. Needless to say I was mo... Leggi di più

Valutata 5 stelle su 5

Taking travel insurance was easy, especially with the wonderful Dionne to take care of everything. She patiently explained the policy, repeating and explaining anything I wasn’t sure about. I will k... Leggi di più

Valutata 5 stelle su 5

We first used Just Travel Cover last year and were really impressed. The cover we chose suited our needs perfectly and was great value for money. The whole process, from getting a quote to receiving... Leggi di più

Dettagli dell'azienda

  1. Azienda di assicurazioni per i viaggi
  2. Agenzia di assicurazioni

Scritti dall'azienda

At Just Travel cover we aim to help all travellers enjoy their experiences to the fullest by providing high quality reasonably priced travel insurance for all pre-existing medical conditions and ages. We cover all disabilities and medical conditions at all stages of severity, including a terminal prognosis. Some of the conditions we cover: Heart Conditions Diabetes Cancer Mental Health Conditions Liver Conditions Breathing Conditions Circulatory Conditions Disabilities and many more We work with a panel of specialist underwriters to provide a range of travel insurance policies to offer the best level of protection tailored to the specific needs of every age group.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

872 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 38% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(872)

95 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I was able to chat to a representative…

I was able to chat to a representative after filling in a form for travel insurance, his name was Reese he was very pleasant to talk to, he talked me through everything and was very reassuring. I am happy with the service I received, this is the second time I have used this company as recommended Broadland Travel in North Walsham Norfolk I'm sure I will use it again.
Kind Regards
Elizabeth Lake

10 luglio 2026
Non scritta su invito
Valutata 2 stelle su 5

This used to be a value for money…

This used to be a value for money provider of travel insurance, significantly cheaper than others, now it is easy to find policies priced a bit cheaper and with better terms.

5 giugno 2026
Non scritta su invito
Logo di Just Travel Cover

Risposta di Just Travel Cover

Good morning,

Thank you for your feedback.
Travel insurance prices are set by the insurers providing the cover and can vary considerably depending on a range of factors, including destination, trip duration, age, medical history and activities. Insurers also review their rates regularly in line with claims experience and wider market conditions. We'd be happy to review your requirements to see how we can help.
At Just Travel Cover, we compare prices from a panel of insurers and offer a range of cover options, helping customers choose the policy that best suits their needs and budget. While we appreciate that price is an important consideration, we always encourage travellers to compare both the cost and the cover provided when making their decision.
Thank you for taking the time to share your comments.

Kind regards,

Katie

Valutata 1 stelle su 5

Check the small print!

Got Sports Cover from them for some golf clubs and they got me in the small print, evidently. For damaged items they take 10% off for each year from the date you purchased them which for golf equipment can lose you a lot of money, fast!

I also replaced one of my clubs with a second hand club and even though it cost less than half the RRP of the original club, they still somehow thought it was appropriate to take 10% off per year of the cost of the replacement club, but using the purchase date of the original club which makes zero sense. Ended up with about 40% of the money it cost me to replace everything. I would avoid like the plague.

12 maggio 2026
Non scritta su invito
Logo di Just Travel Cover

Risposta di Just Travel Cover

Good morning,

Thank you for your review. We're sorry to hear that you were unhappy with the outcome of your claim.
While Just Travel Cover arranges insurance policies, claims are assessed and settled by the insurer's claims company, in line with the policy terms and conditions (detailed in the Policy Wording). We appreciate that this was not the outcome you had hoped for. If you would like us to look into your concerns further, please contact our team directly and we'll be happy to help where we can. Thank you for your feedback.

Kind regards,

Katie

Valutata 5 stelle su 5

Taking travel insurance was easy

Taking travel insurance was easy, especially with the wonderful Dionne to take care of everything. She patiently explained the policy, repeating and explaining anything I wasn’t sure about. I will keep your number handy for any other trip we undertake, and hope I speak to Dionne again, she is a real assets to your company.

26 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Disappointed in what we were mis-sold by Just Travel

Disappointed in the cruise travel insurance sold to us by Just Travel. Lovely sales people but let down by claims handling. Was assured by the sales lady that we had "missed ports" cover but good2go's claims handlers IMG are refusing to pay out for 2 missed ports on our cruise.. Will never buy from Just Travel again. Had cover with Just Travel for years but it is only when you claim that the problems start !!

23 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

BEST VALUE FOR MONEY POLICY

Three main reasons for this review.
1. The price was extremely competitive, with the final cost being £120 less than my renewal price from my previous provider.
2. Quick responses and decisions from the Customer Service Team.
3. Easy to understand and complete the online application form.
Overjoyed.

15 maggio 2026
Non scritta su invito

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