Evans Halshaw - FordStore Wolverhampton Recensioni 

520
TrustScore 3.5 su 5

3,6

FordStore, 57-73 Birmingham Road, WV2 3LS Wolverhampton, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Highly recommend Evans Halshaw Wolverhampton. We were very well looked after by Liz, she was knowledgeable, patient and extremely helpful. We are both very happy with our new Ford Puma. Had a nic... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

This company is extremely unreliable and unprofessional. I bought a car from them and have had non-stop issues with it ever since. What makes it even more frustrating is that one of the issues had a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Despite unfortunately being unable to complete the transaction with yourselves at Evans Halshaw Wolverhampton we would like to thank Jordan and Jon so much for going above and beyond in an attemp... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went to look and possibly purchase a secondhand car at Evans Haleshaw Wolverhampton we spoke with Mark who spoke to us about a new car deal that was so exceptional that we ended up driving away in a b... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto

Scritti dall'azienda

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Scritti dall'azienda

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Informazioni di contatto

  • FordStore, 57-73 Birmingham Road, WV2 3LS, Wolverhampton, Regno Unito

  • 01902 875400

3,6

Nella media

TrustScore 3.5 su 5

520 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,6

Tutte le recensioni

(520)

5587 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Helpful Service

Aynsley Stephens was a helpful, polite, knowledgeable and committed member of staff.

25 settembre 2024
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hi Kate,

Thank you for your kind words.

We appreciate your feedback and are glad you had a positive experience with Aynsley.
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Great service

Great service all round from pick up and delivery through to service reception.

25 settembre 2024
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hi Howard,

Thank you so much for leaving us this great review.

Have a lovely day!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Collect vehicle on time

Collect vehicle on time, kept me up-to-date with the progress returned vehicle within the timeframe asked. What more could you ask for

24 settembre 2024
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hi Adrienne,

We appreciate your kind words and are thrilled to hear that you had a positive experience.

We strive to provide excellent service and are glad that we met your expectations.

Evans Halshaw Customer Services

Valutata 5 stelle su 5

Mark was very helpful

Mark was very helpful, polite and took his time to explain to us (oldies) about the different features on the Puma.

20 settembre 2024
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hi Susan,

We're so glad to hear that you had a positive experience with Mark.

We appreciate his dedication to providing excellent customer service.
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Very professional

Arranged to pick up and drop off car,kept to time and very professional

11 settembre 2024
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hi Angie,

We appreciate your kind words and are glad to hear that you had a positive experience.

We strive to provide excellent service to our customers.
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Great experience

Great experience from start to finish. Must mention the adviser Aynsley at Wolverhampton Ford, very professional, polite and made the purchasing seamless! Thank you.

14 settembre 2024
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hi Mo,

We're thrilled to hear about your positive experience.

We appreciate your kind words about Aynsley and their dedication to providing excellent customer service.

Evans Halshaw Customer Services

Valutata 1 stelle su 5

I did not receive any information about…

I did not receive any information about my car until late in the day and my car was kept at the garage until the following day and I to make a number of calls to find out what was going on

11 settembre 2024
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hi Mr Dooley,

We understand your frustration with the lack of communication and the delay in receiving your car.

We strive to provide timely updates and clear communication throughout the service process.

We will use your feedback to improve our communication practices and ensure a smoother experience for future customers.

Evans Halshaw Customer Services

Valutata 5 stelle su 5

The sales advisor was really helpful…

The sales advisor was really helpful and spent a lot of time answering all my questions and also help me buy new car for my wife. Make sure it meets all our needs Would recommend to anyone And he asked me to leave a review, which is what I’m doing. I’d like to say thank you very much for spending the time with us and thank you for so sorting out our new car.

24 agosto 2024
Non scritta su invito
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hi Sam,

Thank you for taking the time to share your experience with us.

We're delighted to hear that you found the sales advisor helpful and that you're happy with your new car.

We appreciate your kind words and will share your feedback with the team.

Evans Halshaw Customer Services

Valutata 5 stelle su 5

Excellent customer care

Giving good customer service.

29 agosto 2024
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hi Philip,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Excellent sales service

Excellent sales service, knowledgeable, helpful, attentive.

30 agosto 2024
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hi Kathryn,

Thank you so much for leaving us this great review.

Have a lovely day!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Brilliant service.

29 agosto 2024
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hi Elizabeth,

Thank you for your positive review.

Have a great day!
Evans Halshaw Customer Services

Valutata 3 stelle su 5

Cleaned my vehicle beautifully but left…

Cleaned my vehicle beautifully but left traces of old oil and finger marks on the top cover of my engine.
Provided wrong rear number plate i.e did not match the original.

19 agosto 2024
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hi Mr Webb,

We appreciate your feedback and understand your disappointment.

We strive for excellence in our services, and we're sorry to hear that you experienced these issues.

We'll take your comments seriously and use them to improve our processes.
Evans Halshaw Customer Services

Valutata 5 stelle su 5

First class service.

12 agosto 2024
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hi Paul,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Aynsley was so very helpful when i…

Aynsley was so very helpful when i visited Evans Halshaw at the weekend to look at a car i had seen online, having never brought from any car garage before i had no idea what to expect but Aynsley made the whole process super easy and straightforward for me. Cannot thank him enough, so excited to be getting back on the road !

4 agosto 2024
Non scritta su invito
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hi Eloise,

We're thrilled to hear about your positive experience with Aynsley.

It's wonderful to know that he made your first car purchase from a dealership so easy and enjoyable.

We're happy to hear you're excited to be back on the road.
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Went for 2nd hand purchased brand new

Went to look and possibly purchase a secondhand car at Evans Haleshaw Wolverhampton we spoke with Mark who spoke to us about a new car deal that was so exceptional that we ended up driving away in a brand new kuga for cheaper than buying a secondhand car. So Thanks Mark and also to George who stood in for Mark for the hand over. Would really recommend these guys no hard sell gave us plenty of time and information for us to make a decision.

31 luglio 2024
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hello Steve,

We're thrilled to hear about your positive experience!

It's wonderful to know that you felt comfortable and well-informed throughout the process.

We appreciate your kind words about Mark and George, and we're glad they were able to provide you with such exceptional service.

Evans Halshaw Customer Services

Valutata 5 stelle su 5

Helpful staff

Helpful staff, quick process for getting my car

31 luglio 2024
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hi Patricia,

Thank you for the 5* review.

We appreciate your kind words about our staff and the efficiency of our process.
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Correcting a problem

Always a good service from start to

26 luglio 2024
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hi Sharon,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Helpful staff, happy with my car

I reserved a car online. Pavan was really helpful, detailed video and kept me up to date. I had my car delivered within the week and they took my part ex away.

18 luglio 2024
Non scritta su invito
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hi Wendy,

We appreciate your kind words and are thrilled to hear about your positive experience.

It's wonderful to know that you found Pavan to be helpful and that the entire process went smoothly.

Evans Halshaw Customer Services

Valutata 5 stelle su 5

Great service

Great service art Evans Halshaw Wolverhampton . Courteous,polite.and helpful staff

11 luglio 2024
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hello Peter,

Thank you very much for taking the time to leave us this review!

Our aim is to deliver a positive customer service.

Have a great week!
Evans Halshaw Customer Services

Valutata 2 stelle su 5

Two words 'never again'

Two words 'never again'. I have always purchased a new car and this year I finally made a decision to buy second hand. Very nice when you are buying a car but not when a problem arises. I was told the vehicle had been serviced, it was not! Car was supposed to be valeted it was so dirty inside and I spent days cleaning it properly. Purchased extended warranty and service plan from evans halshaw. Had to pay for a full service shortly after purchasing car, air and pollen filters filthy.
They agreed to pay half of the service costs stating I should have bought the car back...hello YOU SAID YOU SERVICED IT! So now not only am I out of pocket but I'm also paying for the service plan.
I would also like to thank you evans halshaw for the reminder email you just sent me for a service that shouldn't actually be due yet according to the plan I bought from you.
I dont even have any trust that the servicing will be done correctly by this branch when I have to bring my car in. Let's wait and see..

12 giugno 2024
Non scritta su invito
Logo di Evans Halshaw - FordStore Wolverhampton

Risposta di Evans Halshaw - FordStore Wolverhampton

Hi Ama,

Thank you for your review.

We're very sorry to hear that you haven't had a positive experience. We appreciate your disappointment with this and it isn't the level of customer service that we aim to provide.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più