Esupplements Recensioni 

215
•
TrustScore 1.5 su 5

1,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

This company does not ship expedite. Do Not Pay Extra For Any Premium Service They Have Or Offer As They Will Not Provide Additional Benefit. When you don't get your order, and you won't without many... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Purchased on 9/1. Product didn't leave Salt Lake City until 9/8! As of 9/10 still hasn't been received by USPS. (Apparently it goes from esupplements to DHL and then to USPS.) Saved $3 by using esu... Leggi di più

Valutata 1 stelle su 5

I was actually ready to place an order here yet I don't care to play Russian roulette with my packages here. I'd rather pay $10 extra then put up with a company as unorganized and as careless as this... Leggi di più

Valutata 1 stelle su 5

Ordered on 06/19 and received order on 06/30 - no tracking that worked. When order was received today the two 5 lb containers of ON Protein we dented in on all 4 sides. Not slightly but dented go... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

1,5

Pessimo

TrustScore 1.5 su 5

215 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

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1,5

Tutte le recensioni

(215)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Slow shipping rate and coupon…

Slow shipping rate and coupon confusion. I had to call customer service to get the issue resolved

16 dicembre 2019
Non scritta su invito
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Risposta di Esupplements

Hello Jeff, I am sorry that you had a poor experiencing with us! Our shipping time frame is listed next to the shipping methods. As for the coupons, I apologize for any confusion and I'm glad that our CS team was able to resolve that for you. If there's anything that we can further do for you, please let us know. Thank you.

Thank you,
Jessica

Valutata 5 stelle su 5

Wonderful customer service

Wonderful customer service, any mistakes made were fixed quickly and with no hassle at all. Wonderful products too

26 settembre 2019
Non scritta su invito
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Risposta di Esupplements

Thank you for your positive feedback! I'm glad that we were able to resolve everything for you!

Valutata 5 stelle su 5

I wasn’t aware of the extra customs…

I wasn’t aware of the extra customs duty I needed to pay at the time of delivery. A little heads up would’ve been great. The packaging was great and so were the products. This was for delivery in India. It was on time arrival though.

30 agosto 2019
Non scritta su invito
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Risposta di Esupplements

I am so sorry that customs added a fee onto your order. Sometimes they do and sometimes they don't so we're unable to notify customers what the charge will be beforehand. Thank you so much for your positive feedback and for letting us know of your concern! Let us know if there's anything that we can further do for you!

Valutata 5 stelle su 5

Great promotion

Great promotion. Order received. Great product.

25 agosto 2019
Non scritta su invito
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Risposta di Esupplements

That's excellent to hear! Thank you so much for your positive feedback!

Valutata 5 stelle su 5

Well Done!

So far, so good with the supplement.

Easy purchasing process on the website and swift delivery.

15 agosto 2019
Non scritta su invito
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Risposta di Esupplements

Thank you for your positive feedback! Please let us know if there's anything that we can further do for you!

Valutata 5 stelle su 5

Deer Antler Velvet Pro

Pretty good stuff. But ive only been using for a week but I feel better about my self and my performance.

21 giugno 2019
Non scritta su invito
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Risposta di Esupplements

Hey Matthew,
That's great to hear! Thank you for your positive feedback and, as always, please let us know if there is anything that we can do for you!

Thank you,
Jessica

Valutata 1 stelle su 5

I placed an order for 2 day delivery

I placed an order for 2 day delivery . It took 12 z wanted the items before I went on vacation . I did not receive them in time . I was very disappointed .

16 giugno 2019
Non scritta su invito
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Risposta di Esupplements

Nathan,

I am so sorry to hear about the delay with your shipping. I see that you called our customer support team and we have refunded your shipping costs fully. Please let me know if there is anything that we can further do to make this up to you. I definitely understand how frustrating that can be and I want to assure you that it's a very rare that we have these issues. Thank you so much for bringing this to my attention and for your patience as we strive to offer the best service.

Valutata 3 stelle su 5

Product arrived on time

Product arrived on time, but stated online it was a 90 day supply, except it wasnt. It came with the usual 90 pills, but recommended dose is 3 pills which means its a 30 day supply. The description is inaccurate

14 aprile 2019
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Risposta di Esupplements

John,

I am so sorry that you were not satisfied with your order of Burning Man. The product page doesn't claim that one bottle is a 90 day supply. It does, however, show on the supplement facts that the servings per container is 30. If you're viewing something different, please send a screenshot to me at jessica@orovo.com and I will make sure that the website gets updated as soon as possible. Thank you for letting us know about this concern. Please let me know if there is anything that I can further do for you.

Valutata 5 stelle su 5

Awesome product

Awesome product, can’t wait to do some more shopping.

15 marzo 2019
Non scritta su invito
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Risposta di Esupplements

Thank you so much for your positive feedback!

Valutata 1 stelle su 5

My order had a buy 3 get 3 free

My order had a buy 3 get 3 free. It showed up without the 3 free. There was no apology or any info about the missing portion of my order which was part of the advertised sale.I called to enquire and got a dismissive response as along with an attitude. I ask the gentlemen on the other side if he was ok or having a bad day cause I'm trying to understand why the hostility and he hangs up on the call. This is the second time this has happened and the third strike for me. Although I like the site I have serious concerns about future shopping through this site..

27 febbraio 2019
Non scritta su invito
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Risposta di Esupplements

Marlon, I am so sorry that you had this happen to you and I want to assure you that we are looking into this call and taking disciplinary action where needed. I found your order and I see that the item that didn't ship out is an item that has recently been discontinued. We'd like to send you a different item in its place and would like to know what you'd prefer to be sent to you so I have sent you an email with more details. Again, I am so sorry for this and I greatly appreciate you bringing this to our attention.
Thank you,
Jessica

Valutata 1 stelle su 5

Order not sent

Order not sent, contacted 3 times, after final cancellation request they just sent an email confirming that I cancelled the order and would receive money back. Money came back but never an answer, why my order was not shipped (and I waited 3 weeks...). Never again!!

26 febbraio 2019
Non scritta su invito
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Risposta di Esupplements

Hello,
I am so sorry that you had suck a poor experience and I definitely want to make sure that this doesn't happen again. I was unable to find your order through the name given. Please contact me at jessica@orovo.com so I can personally resolve this issue. Thank you!

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