Equita Limited Recensioni 

I was issued a parking fine months ago, as i was foolishly late by a few minutes. fair enough, a slap on the wrist for me.
Now the reasons i was late was due to medical concerns of my girlfriend. i should of not been late in the first place, but accidents happen; after several back and fourth emails, attempting to, no success of bringing the charge down. my fine was handed to the lovely Equita company.
We will now fast forward to the present day, where a small fine has been blown up too several hundred pounds in fine.
more back and fourth emails, to which of no success. Soon after, threatens of bailiffs and then prosecution. bare in mine, this is all from being minutes late returning to my car.
I spoke to a lady from Equita over the phone, regarding my case and the possibility of setting up a direct debit, where i will now pay off my debt monthly.
Once more back to the present day, no direct debit has been set up, and letters of threatening bailiffs and prosecution remain constant.
Now i don't know, if Equita is being run my the mentally deficient, of its staff are incompetent in handling basic tasks. but this is now humiliating and embarrassing. this is a prime example of poor management and i feel for anyone who has a run in with this company in the future.

Told them numerous times that I have moved address, they continue to send letters to old address which I don’t go back to, off chance I went recently and picked up Mail and emailed directly to say to put all correspondence via email as I have moved.

No email to say this has been received, so if they’re sending more letters of threats to me, I won’t know. However I’ll pop back to the old property and if you have decided to take me to court even though I am making payments AND informed you I have moved. I will inform them of this. Which then leaves you in a bad position, not me.

Simply an appalling company
Impossible to reach by phone
Constantly contacted me for fictitious debt from the hopeless Birmingham Council ( they should also be closed down )
Despite numerous attempts to explain to them that I don’t owe this money they take no notice
I have now issued Court proceedings against them for harassment

After demanding we either pay a large sum of money or they take our car there and then we paid over a large sum of money to Equita even though we knew something was incorrect.

After appealing the fine and finding out Nottingham City Council had made an admin error we were told we would receive a full refund.

After 5 months of holding our money we are yet to receive it back. We have done everything they have asked of us including sending over our bank details by email which I was not happy about doing anyway. We have not heard nor can get in contact with the company.

This company should be closed down they are rude unhelpful they shout at you I have reported them

The Government have brought in NEW legislation and under this NEW legislation called The Taking Control of Goods and Certification of Enforcement Agents (Amendment) (Coronavirus) Regulations 2020, bailiffs are not allowed to pursue debts during lockdown. They are breaking the law if they do and should be reported. So if EQUITA try it on with you remind them of the new law because they're still out there pursuing. The only way they can pursue you in the current climate is by text and that will soon be legislated against if Citizens Advice have anything to do with it.

What a rude and harassing shamble these people are.still out trying to enter houses when we are meant to be on shut down.going up and down the country with out a care spreading covid 19.These are hard times for us all leave people alone at these times and try doing some thing good out of this?so glad you only got parking fines to worry about.and mr kelly a bailiff what a peace of poo he is.so stop profiteering.no stars.

Worst experience of my life. Added hundreds of pounds to a £75 bill I was not aware of. Had me in tears and terrified. Patronising evil men. It’s shambolic that the council refer debts to these horrible excuse for people.
These people should be ashamed of themselves. I don’t know how they sleep at night.

Would give 0 stars if that would be possible.

I contacted the enforcement officers as soon as I was aware they made threats to enter my home, for a parking fine that my adult autistic son had been avoiding because he can't talk to people on the phone, my son moved back into my home in November, and from what I can gather the letters started as soon as I informed Harrogate borough council that he was living in my home. The enforcement officers then proceeded to tell me that everything in MY home would be deemed my son's unless I could provide receipts to state otherwise, my son came back to my home with nothing more than a black bag of clothing after having his car that he was sleeping in taken from him. I am guessing this is where the Harrogate borough council parking fine has come from. So they take his car, give him a fine, he has no fixed abode and then when I finally talk him into coming home where he is safe, the letters start and he is afraid to tell me, I explain all of this to the enforcement officers and get no where, I have recorded all phone calls I have with this man, eventually after talking to the police, I am adviced if they turn up between 7 and 9 pm that o should call 999 as I have already informed them that we are s vulnerable household. I inform the officer, he puts off the visit til Friday, I go to CAB, and don't really get much advice other than to not let them into my home. I agree to pay £100 out of my benefits, I am a carer . I do this and four days later we receive the second classed stamped letter stating we owe £158 massive difference from the £393 the enforcement officers are trying to get out of me. I phone ( recorded) this letter was dated Friday 24 th Jan, they come to my home Mon 27 th January, of course they knew this letter would not have arrived. Second class stamp is not going to arrive from a Friday to a Monday .. it actually arrived on the 30 th January. I have every phone call recorded and the police phone call, and the enforcement officer has lied, I can prove it, he did threaten us, why would I have called the police if he hadn't, I have tried to reason but they don't listen. These people are extorting money from the most vulnerable in society and they talk to people like dirt, because they think they can ... My review is that equita is a company that creates situations that cause people to owe them more money by ensuring they don't get letters in time to reply. I offered this enforcement officer all the paperwork to prove we were a vulnerable household but he refused to even listen or see it . All he wanted was the money . Very very bad company

This is a disgraceful company.
20 minutes to get through to them today, only to be cut-off before i can say a word.
Hung up on me last week when I complained that their behaviour amounted to harrassment.
Despite my explaining that I am not a debtor, they continue to 'chase' because they have not been able to communicate and clarify situation with the council who instructed them.
They should be put out of business. Whilst I can stand up to them others may not be able to do so and may suffer under their bullying tactics.
I intend to take this matter further.

Bianca from Equita ask me for £3700 , make sure they are genuine , I have 5 acusations on dates that not even in the counrltry ... when I call to complain Bianca hang up on me ! Very rude and planing to sue them for false charges !

(Update to 3 stars after 1 star )Second call was answered by Colette which was very proffesional and explained everything and what are my next steps , so it can be good too !

Thank you Colette .

Horrible company. I was visited by an equita bayliff about a car parking fine, 8 don't hold a driving licence and I have never owned a car. Worked out this was actually my sisters fine, we have the same initials and surname, tried explaining this to the bayliff he didn't want to know. My sister then rang equita gave them HER number and address and arranged a direct debit to pay them each month. A few days ago an equita bayliff text my mobile saying that they were coming out to my address to collect goods, I then rang this bayliff and asked what it was for as I was confused she said the car parking fine still had £68 outstanding and the last payment they got was September. When I explained AGAIN this was not my fine to pay the bayliff did not want to hear it and kept threatening to come to my home (where my sister has never lived) and collect goods unless I could prove every item in my house was mine with receipts (unfortunately I do not keep receipts for everything I own) I then rang equita to explain and 3 times I was shouted at and told I was not "authorised" to speak about the account as it is not mine yet they are authorised to harass me and come to my property and keep harassing me. Spoke to my sister who then showed me her bank statement and the last payment of £68 was made to them in October so the account is completely paid off and yet they still continue to harras me via text message, and phone. If they do come to my property today like they said they will my only option is to phone the police as this is harassment its not my bill to pay, it has already been paid and I have small children at my address and they are causing a lot of distress to my family. Customer services do not help at all they are rude and think they can speak down to you, they do not have an interest in who's bill this. They are jusy bullies.

What customer service?
The "lovely" lady called Beverly told me
- I'm not interested of that-
when I tried to explain my situation to her. She kept interrupting me constantly, talked over and once the direct debit was set up, she hung up on me!!!

Do these people even know what customer service means, or that we too are humans!

They are fantastic shameless cow boys, how the hell councils use this cowboys?
How the hell they are allow to threading and bullying people and still allows to do business, I am surprised the company not closed and they all not in jail?

We were visited by an Equita bailiff yesterday about my partner’s debt. Horrible little man. He saw we had a brand new trampoline for kids for Christmas and said we should get priorities sorted (cost £20 on sale). Also my partner was told to get a job, he has one but ends Friday and where we live there are few jobs even though my partner has applied for a lot of them. I have mental health issues and we survive on ESA, bailiff said he didn’t care, just pay the money. Wasn’t willing to discuss anything. Tried phoning Equita but they don’t answer. When we did get through they put the phone down. Disgusting company!

What a f### equita ltd we keep calling last 3 days and last call we made is 1hrs55min no one attended calls just say our agent busy horrible service

What a F55king company, I just dont understand how on earth a company like Equita is allowed to operate in such a bad manner,They are bloody cowboys. In the past 7 days i have been calling them to make a payment for pcn, but no one is there to answer my call. How ever i have emailed TFL, notifying them to clear my outstanding balance with them directly, but for sure i will do what ever it takes to bring this cowboys down, I make sure the regulatory body and authority knows about you.

What an absolute sham of a company you are, my husband has been trying to pay his arrangement amount for the past 6 days, this is normally via there online payment app which is not working, I can confirm he has rang now 30 times and has still spoken to no one, at times the call has been 25 minutes at a time, he has even emailed and received nothing back, totally at a loss as what else to do, but one thing is for sure there will be no additional charges being paid due to them being incomunicado as this is not his fault, we have proof of the email and all the calls made should they try it on, in a nutshell worst company we have ever had any dealings with and councils and other businesses that deal with them really should consider the consequences of using them 😡😡