I regularly use Ents24 to buy concert tickets. Their booking system is straightforward to use and my tickets are always issued without any problems. I receive email alerts for artists and venues whi... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
We always find out about shows/concerts through Ents 24. We find that they are reliable & trustworthy. They are also excellent communicators if you do need to contact them.
Booked an event in London (from Yorkshire) particularly to see one person in a line up of 3, when we got into the venue they announced the line up and the lady we had gone to see wasn’t mentioned. Whe... Leggi di più
Easy, straightforward buying process. Especially welcome was the fact that, unlike some ticket sites, you can simply buy the ticket without needing to create an account.
Dettagli dell'azienda
- Rivenditore di biglietti per eventi
- Servizi tecnologici per eventi
- Servizio di marketing su internet
- Impresa nel settore dei mass media
Informazioni su Ents24
Informazioni fornite da varie fonti esterne
The UK's home of live entertainment.
We'll help you buy tickets easily and safely, through our own online shop or one of our trusted ticket partners.
If you'd like to track your tickets online, please visit our customer service centre or email help@ents24.com.
Informazioni di contatto
Bristol, Regno Unito
- help@ents24.com
- www.ents24.com
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 55% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Curtious, police and empathetic
I cannot praise this company enough. I booked tickets to a UB40 event in Southampton, and I wasn't at that aware that they issued different tickets for disabled people until a few day's before the event took place.
Ents24 was absolutely brilliant when I contacted them about this.
They were so polite and friendly to me and did everything in their power to change my ticket so that I could still go and sit in the appropriate area.
I can't thank them enough for their respect and empathy towards me. I can't express how grateful I was. Thank you wholeheartedly Ent24!
Straight forward to use.
Purchasing tickets
I’ve used Ents24 quite a few times, and each time everything had gone smoothly & without any issues. I’d recommend them based on my experience
Misleading "Refund Protection" – Not Fit for Purpose
I purchased tickets through Ents24 and added their optional "refund protection" sold via Booking Protect, assuming it would cover unforeseen circumstances preventing attendance. However, when I couldn’t attend due to a work duty, I was asked to provide extensive justification and proof, with the vast majority of reasonable cancellation reasons simply not valid according to their policy.
The policy demands highly specific, narrow circumstances and invasive documentation to make a claim—something that was not made clear at the point of purchase. The term "refund protection" is misleading, and the product feels like a tick-box upsell that most people wouldn’t knowingly pay for if they understood how difficult it is to qualify for a refund.
This kind of practice undermines trust. It’s technically legal, perhaps, but ethically questionable—and in my view, it borders on mis-selling under UK consumer law.
If you're thinking of adding this to your ticket, read the fine print very carefully. I’ll be avoiding this service in the future and will be raising my concerns with the relevant consumer authorities.

Risposta di Ents24
Easy, stress free experience
It was very easy to buy the tickets and no sign up a dozen different agents
Easy & clear to use.
Easy & clear to use.
Accurate timings when waiting for tickets to go on sale
Recommended
Sold out prior to release
Reminder set for ticket sale release, waited for live screen but completely sold out but offered purchases through other fans.
Went to venues own website and had a choice of tickets.
Ents24 now deleted from all devices.
The event was Divine Comedy at th Barbican London 10/25. As Ents24 had no tickets, I managed to order direct from the Barbicans site with no issue.

Risposta di Ents24
completely unprepared
Originally I thought I could see a feast of Chinese culture, but I did not expect that it was full of strong religious colors, and I was completely unprepared. I feel cheated for such a high price.
Cancelled gigs! Near enough instant refund!
Very easy to use, clear pricing and straightforward language. Yesterday a band had cancelled their tour, Ents24, automatically refunded the ticket value which I did not expect, I was expecting some sort of email battle! Very good I will have confidence in using this site for tickets again.
Ents24 is easy site to use
Ents24 is easy site to use, I signed up to get a reminder for the concert I wished to get tickets for. Text message and email sent to remind me. Purchased tickets with ease on the day they were available. Very happy.
Easy to order fast delivery
I cant print tickets and its saying no…
I cant print tickets and its saying no order can be found

Risposta di Ents24
Pretty smooth requesting & transaction
Pretty smooth requesting & transaction. Can look forward to the gig.
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