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Valutata 5 stelle su 5

Absolutely love the dress I got. I've always been satisfied with the quality and service you offer.

Valutata 5 stelle su 5

I am a huge fan of Emprada.com. Fast shipping, awesome clothes, great customer service.They have an amazing selection of men contemporary labels that I love for low prices. They have an easy return po... Leggi di più

Valutata 1 stelle su 5

Part of the pleasure of shopping online it to be able to buy, try and have the ability to return without expecting to be LOCKED INTO A STORE CREDIT. DO NOT ORDER FROM THIS COMPANY, unless you expect... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

This company sucks the return policy stinks. I bought the Hassle Free Returns+package Protection x 1 I paid for it and I don’t even know why I need to return the dress. I’m one day over the limit day... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento donna

Scritti dall'azienda

Emprada is a fashion brand focused on delivering elevated, statement pieces designed to make women feel confident, feminine, and unforgettable. We specialize in occasion-driven styles—from sculpting dresses and elevated essentials to standout evening looks—designed with attention to fit, structure, and detail. Our goal is simple: create pieces that not only look beautiful, but feel premium the moment you put them on. If you ever need assistance, our support team is always here to help.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

91 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(91)

31 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

horrible customer service horrible quality

Please dont shop in this place the quality is horrible and customer service is awful the dont provide refunds the dont have a customer service phone number. Horrible experience the vharme twice and dont want give me thw money back.🛑‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️❌❌❌❌❌❌❌❌❌❌❌
Dont buy in this place

24 novembre 2019
Non scritta su invito
Logo di Emprada

Risposta di Emprada

Hi Alba, we’re very sorry to hear about your experience and appreciate you taking the time to share your feedback.

We’re especially concerned by your comments regarding billing and customer service, as this is not the experience we want any of our customers to have. We would like to look into this matter immediately to understand what happened and ensure it is properly resolved.

Please contact us with your order details so we can review the charges and assist you directly. We take situations like this seriously and want to make sure everything is handled correctly.

We also appreciate your feedback regarding quality and service, as it helps us continue improving.

– Emprada Team

Valutata 2 stelle su 5

Clothes does not fit true to size

Clothes does not fit true to size. I am 5’8 150 and the medium is very tight. Also, quality is “ok”. Clothes are over priced in my opinion. I don’t see my self shopping here in the near future.

6 aprile 2019
Non scritta su invito
Logo di Emprada

Risposta di Emprada

Thank you for your feedback — we’re sorry to hear the fit and overall experience didn’t meet your expectations.

We understand how important accurate sizing is, especially when shopping online. Our styles can vary in fit depending on the fabric and level of structure, but we recognize this can still be frustrating and we’re actively working to improve our sizing guidance for better consistency.

We’re also sorry to hear the quality and value didn’t align with what you expected — that’s never the experience we aim to deliver.

We’d appreciate the opportunity to take a closer look at your order and assist you further. Please feel free to reach out to us with your order number.

Thank you again for your feedback. It helps us continue to improve.

Valutata 5 stelle su 5

one happy customer!

i was a little skeptical at first but when i tried on my dress, it fit me like a glove and the quality was exceptional. I got SOO MANY compliments at my prom. If you want all the attention to be on you... SHOP WITH THESE GUYS!!!

5 novembre 2018
Non scritta su invito
Valutata 5 stelle su 5

Perfect

Fit was perfect on my dress and made from good material. I highly recommend this store.

10 giugno 2018
Non scritta su invito
Valutata 1 stelle su 5

Terrible Quality! Rude Customer Service!

I don't know what every other review is talking about but this company is terrible! Their clothes are cheap knockoffs and they way overcharge for what you get!

Terrible customer service and return policy is annoying... Will never shop here again.

11 ottobre 2017
Non scritta su invito
Logo di Emprada

Risposta di Emprada

Hi Carly, Thank you for sharing your feedback. We’re really sorry to hear about your experience.

We’re especially concerned to hear your comments regarding both product quality and your interaction with our support team, as this is not the standard we aim to provide. We take pride in our designs and materials, and we never want a customer to feel disappointed with what they receive.

We also understand how frustrating a return experience can be if it doesn’t meet expectations, and your feedback is something we take seriously as we continue working to improve.

We would genuinely appreciate the opportunity to review your order and your experience in more detail to see how we can make this right. Please reach out to us with your order number and we’ll take care of this for you directly.

Thank you again for your feedback, it helps us continue to improve.

– Emprada Team

Valutata 5 stelle su 5

Outstanding and Reliable!

This is by far my favourite online clothing store!!! I came across this company last year and regularly buy their super affordable clothes. The quality and sizing is impressive and is a great fit for me. I am also in love with their designer dresses that are way cheaper than other online retailers. They have excellent customer service and are extremely prompt and willing to answer any questions. Shipment time was just as promised by them. I cannot emphasize enough as to how much I love the store and will be ordering more and more to come!!!!

14 luglio 2015
Non scritta su invito
Valutata 5 stelle su 5

Great shopping experience

Found this site by chance while I was looking for Brand name coats, it was lower in price than the actual brand store online, I contacted customer service to get express shipping while I submitted my order and they helped immediately and were extremely nice. Received my order and was packed and wrapped like a gift. This site is the best.

15 novembre 2014
Non scritta su invito
Valutata 5 stelle su 5

My best shopping site

I bought several true religion jeans from this site for me and my boyfriend, and a Soia & Kyo jacket. Very fast shipment and delivery and extremely helpful customer service.

12 novembre 2014
Non scritta su invito
Valutata 5 stelle su 5

Loved this shopping site

I am a huge fan of Emprada.com. Fast shipping, awesome clothes, great customer service.They have an amazing selection of men contemporary labels that I love for low prices. They have an easy return policy even though they only exchange or offer merchandise credit but I don't mind that at all since I shop from them all the time.

8 novembre 2014
Non scritta su invito

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