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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Absolutely love the dress I got. I've always been satisfied with the quality and service you offer.

Valutata 5 stelle su 5

I am a huge fan of Emprada.com. Fast shipping, awesome clothes, great customer service.They have an amazing selection of men contemporary labels that I love for low prices. They have an easy return po... Leggi di più

Valutata 1 stelle su 5

Part of the pleasure of shopping online it to be able to buy, try and have the ability to return without expecting to be LOCKED INTO A STORE CREDIT. DO NOT ORDER FROM THIS COMPANY, unless you expect... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

This company sucks the return policy stinks. I bought the Hassle Free Returns+package Protection x 1 I paid for it and I don’t even know why I need to return the dress. I’m one day over the limit day... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento donna

Scritti dall'azienda

Emprada is a fashion brand focused on delivering elevated, statement pieces designed to make women feel confident, feminine, and unforgettable. We specialize in occasion-driven styles—from sculpting dresses and elevated essentials to standout evening looks—designed with attention to fit, structure, and detail. Our goal is simple: create pieces that not only look beautiful, but feel premium the moment you put them on. If you ever need assistance, our support team is always here to help.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

91 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(91)

31 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Lovely customer service and fast…

Lovely customer service and fast shipping. I was happy with the fit of the item, it was true to size as advertised. Big thanks to Cynthia for the amazing customer service she provides.

8 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

xtremely disappointed with EmPrada

xtremely disappointed with EmPrada. The quality of the clothing feels cheap and nowhere near what you’d expect for the price. To make matters worse, their return policy is unbelievably restrictive — even after purchasing their extra coverage. Customer service was completely unhelpful and seemed more interested in hiding behind policy language than actually helping a paying customer. I would strongly recommend shopping elsewhere if you expect decent quality and fair treatment after the sale.

21 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Unless you read fine print

Unless you read fine print, wouldn't know you can't return for your money. It is only store credit. It says they run true to size, they do not. I am sized out now and don't know how to spend that money (size should have been a large... that didn't fit. So now I would be XL or more... also their dresses all vary in sizing measurements).

13 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Their styles feel really unique

Their styles feel really unique, and I always get compliments when I wear their pieces. This was already my fourth order, and I have been happy every time. Also, Samantha from customer service was amazing to deal with.

10 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Please don't waste your money

I ordered from this site years ago and the items were "Okay" so I figured it was safe to order again. I ordered 6 items and my total was more than $500. No biggie if I was receiving quality items...... TRASH! Straight trash. The reason they only offer a credit instead of a refund is because their items are GARBAGE, so they want to keep your money and send you more trash from their site. Save your money and go to SHEIN if you want low quality clothing. I sent an email to their customer service. I have low expectations that I will get a response. I will be contacting my bank to dispute the charge and send this company their trash back.

1 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

I don’t usually leave reviews but this…

I don’t usually leave reviews but this order really impressed me and Amanda from Customer Care was a breath of fresh air to deal with. I needed these dresses for my bridemaids and they arrived on time with no issues at ALL. Looked exactly like they were displayed on their site. The fabric felt soft but not thin or cheap in any way and the fit was true to size.

2 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

My first time ordering from this site…

My first time ordering from this site and I was not satisfied with my purchase. The clothes are expensive compared to the quality! I purchased a $79 tube midi dress, that had horrible fabric. No compression or snatched fabric. Getting a hold of customer services difficult. I had to write an email just to get a refund. And now I have to print out the label instead of being able to just scan a code! I don’t have a printer so now I have to take it inside a fed x and take time out of my precious day to deal with a company that doesn’t treat customers with consideration or has integrity to make clothes that wouldn’t have to be sent back! Really upsetting! Never again will I give this company my money!

26 febbraio 2026
Non scritta su invito
Logo di Emprada

Risposta di Emprada

Hi Sasha,

Thank you for your feedback. We are sorry to hear about your experience.

We understand how disappointing it is when the quality and fit of an item do not meet expectations, especially when you were expecting a more structured, compressive feel. We are continuously working to improve how we communicate fabric, fit, and construction so customers can better understand how each style will feel.

We are also sorry to hear about the difficulty reaching our support team and the inconvenience you experienced during the return process. We understand how important it is for this to be simple and accessible, and your feedback has been noted.

We would appreciate the opportunity to review your order and experience further. Please reach out to us with your order number so we can take a closer look and assist you.

Thank you again for taking the time to share your feedback.

– Emprada Team

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