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Eden Mobility Recensioni 

2693
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Sophia at Derby branch of Eden Mobility Couldn't have been more helpful. She even accompanied to our car to ensure we were able to lift the mobility scooter, we were about to purchase, into our ca... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing customer service from start to finish!! Andrew couldn't help us enough and has helped even my mum the confident and a new life. Would highly recommend, go to Andrew in Stockport he's amazing a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Leigh from the Peterborough branch was soo helpful and felt she put me first and my disability. Even though I felt uncomfortable as is the first time I have brought a mobility aid and cuz I'm still yo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a lovely time with Phoebe the staff member at Eden mobility, there was no hard sell, she was very easy to talk to, very kind and patient with us, and was in no rush. She was happy to take the... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di ausili per la mobilità

Scritti dall'azienda

We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Informazioni di contatto


4,8

Eccellente

TrustScore 5 su 5

3K recensioni

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4,8

Tutte le recensioni

(2693)

1427 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I’ve been into Bootle Eden a few times

I’ve been into Bootle Eden a few times, looking at products for the family, Patrick always offers his help and advice. Highly recommend them.

17 giugno 2026
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Risposta di Eden Mobility

Thank you for your kind words! We’re so pleased to hear that Patrick has consistently been helpful and provided valuable advice during your visits to Bootle Eden.
We really appreciate your recommendation and look forward to welcoming you back again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Took my mum for a mobility scooter…

Took my mum for a mobility scooter today and they was ever so help and very friendly and my struggles with breathing problems and the lovely lady who saw to my mum was absolutely brilliant so lovely with her and my mum got the phone call when she came home to arrange delivery of her new scooter she is so happy 😊

18 giugno 2026
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Risposta di Eden Mobility

Thank you so much for your lovely feedback! We’re delighted to hear that you and your mum had such a positive experience when choosing her mobility scooter.
It’s especially nice to know that our team made you feel supported and comfortable, and that the service was friendly and helpful throughout — we’ll be sure to pass your kind words on to the team member who assisted you.
We’re so pleased your mum is happy with her new scooter, and we hope it brings her lots of independence and enjoyment. Thank you again for your recommendation!
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Shantel is the heart and soul of Eden…

Shantel is the heart and soul of Eden Mobility in Leicester. Her warmth and friendliness are matched only by her empathy and product knowledge. I trust her judgement completely. I’m so glad she’s back. I feel confident recommending people who come to our arthritis charity for support to go there again.

10 giugno 2026
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Risposta di Eden Mobility

Thank you so much for your kind words and continued support—it truly means a lot. Shantel really is an invaluable part of our Leicester team, and we’re delighted to hear how much her warmth, empathy, and expertise have meant to you. We’re equally pleased to have her back where she belongs!
Your trust in recommending us to those supported by your arthritis charity is incredibly appreciated, and we’re honoured to be part of that journey in helping people find the right support and solutions.
We’ll be sure to pass your lovely feedback on to Shantel—she’ll be thrilled to hear it.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Rachel has been very helpful

Rachel has been very helpful. I was looking for a walking stick and found one that was right for me Brilliant 👍

17 giugno 2026
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Risposta di Eden Mobility

Thank you so much for your lovely feedback! We’re really pleased to hear that Rachel was able to help you find the perfect walking stick. She’ll be delighted to know she made your visit such a positive experience.
We hope your new walking stick serves you well, and if you ever need anything else, we’re always here to help!
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Steph was really helpful and showed us…

Steph was really helpful and showed us all the options available. Would definitely recommend shopping here.

17 giugno 2026
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Risposta di Eden Mobility

Thank you for your kind feedback! We’re so pleased to hear that Steph was able to help you explore all the options and make your experience a positive one.
Your recommendation means a lot to us, and we really appreciate you taking the time to share it. We’ll be sure to pass on your lovely comments to Steph!
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Really friendly

Really friendly, knowledgeable staff. Steph made us feel very relaxed whilst we contemplated our purchase

17 giugno 2026
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Risposta di Eden Mobility

Thank you for your lovely feedback! We’re so pleased to hear that you found our team friendly and knowledgeable, and that Steph helped you feel relaxed while considering your purchase.
Creating a comfortable, no-pressure environment is really important to us, so it’s great to know Steph made such a positive impression. We’ll be sure to pass your kind words on to her!
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Michelle was helpful

Michelle was really helpful with an issue I was having with a mobility scooter. Very pleased with the outcome. Great service.

1 giugno 2026
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Risposta di Eden Mobility

Thank you for your kind feedback! We’re so pleased to hear that Michelle was able to help resolve the issue with your mobility scooter and that you were happy with the outcome.
Providing great service is very important to us, so it’s wonderful to know we met your expectations. We’ll be sure to pass your lovely comments on to Michelle!
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Very nice lady

Very nice lady. Polity. And help full excellent rachel

17 giugno 2026
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Risposta di Eden Mobility

Thank you for your kind feedback! We’re so pleased to hear that Rachel provided such polite and helpful service during your visit.
Your lovely comments mean a lot to us, and we’ll be sure to pass them on to Rachel—she’ll be delighted to hear them!
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Me and my mam came by the shop today to…

Me and my mam came by the shop today to talk about what scooter she was thinking about getting.we were met with a lady called Dawn who was amazing! We honestly had a really fun time! She talked my mam through what scooters would be best for her and different finance options aswell. She even took one of the scooters out for a spin and loved every second. Such a great shop with a great range of products and amazing staff. We want to wish Dawn the best birthday ever and thank her so much for our experience at the shop!💕

16 giugno 2026
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Risposta di Eden Mobility

We’re so pleased to hear that you and your mam had such a positive and enjoyable experience in the shop. Dawn will be absolutely delighted to read your kind words — she’s a real credit to the team and always goes the extra mile to make sure customers feel comfortable, informed, and even have a bit of fun along the way!
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

The lady in the shop today on Tuesday…

The lady in the shop today on Tuesday 16th June 2026 was very helpful and explained everything to me and my dad so everything makes sense to everyone I will recommend this shop in Northampton to anyone who is looking to buy or rent a scooter or something they offer

16 giugno 2026
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Risposta di Eden Mobility

We’re really pleased to hear that you and your dad had such a positive experience with us. It’s great to know that everything was explained clearly and that you felt confident in the information provided — that’s exactly what we aim for.
Warm regardds,
Eden Mobility

Valutata 5 stelle su 5

Really nice man paul wilson nothing is…

Really nice man paul wilson nothing is to much to ask he even cuts my walking stick down

16 giugno 2026
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Risposta di Eden Mobility

We’re delighted to hear that Paul took such good care of you. He’ll be really pleased to know his help and willingness to go the extra mile — even tailoring your walking stick — made such a difference to your experience.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Extremely helpful staff

My dad and I went to the Chesterfield (Sheffield Road) branch. Unwittingly he initially chose the wrong device, thinking he knew what he needed.

He realised his mistake more or less straight away and went back to the store who couldn't have been any more helpful in resolving the issue. Thanks to Riley.

My advice to anyone, is to not assume and ensure you discuss your needs and have a practice in a realistic environment where the staff are only too willing to help.

15 giugno 2026
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Risposta di Eden Mobility

We’re so pleased to hear that your visit to our Chesterfield (Sheffield Road) branch turned into such a positive one. It’s completely understandable to be unsure at first, and we’re glad our team — especially Riley — was able to step in and help you find the right solution quickly and smoothly.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

The member of staff on shift was very…

The member of staff on shift was very helpful and welcoming. Her polite manner really made us feel at ease due to us being new customers. Would recommend 100% to anyone new to needing accessibility.

15 giugno 2026
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Risposta di Eden Mobility

Thank you so much for your wonderful feedback! We’re delighted to hear that our team member made you feel welcome and at ease, especially as new customers. Providing a polite, supportive, and accessible experience is something we take great pride in.
Your recommendation truly means a lot to us, and we’re so pleased we could make your visit a positive one. We look forward to welcoming you again soon!
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

We visited Eden Mobility on Saturday…

We visited Eden Mobility on Saturday 13th June to look at appropriate scooters for my husband. We spoke to a lovely youngish gentleman called Paul, he was extremely polite and very helpful. He clearly knew his stuff because he answered everything we asked and we asked a lot of questions. We were made to feel like not normal human beings and not invalids. Very nice guy and will be visiting for our accessories when we get the scooter he has sold us.

13 giugno 2026
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Risposta di Eden Mobility

Thank you so much for taking the time to share your experience with us! We’re delighted to hear that Paul provided such a positive and informative service during your visit. It’s great to know he was able to answer all of your questions and help you feel comfortable and respected throughout.
We truly believe in treating every customer as an individual and not just a customer, so your kind words mean a lot to us. We’ll be sure to pass on your lovely feedback to Paul.
We look forward to welcoming you back soon when you come in for your accessories, and we hope your new scooter brings your husband comfort and independence.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Thank you.

Riley was very friendly, knowledgeable and helpful. He spent a lot of time with us, showing us a range of battery driven wheel chairs so that my wife could choose the most suitable for her particular needs.

12 giugno 2026
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Risposta di Eden Mobility

Riley was very friendly, knowledgeable and helpful. He spent a lot of time with us, showing us a range of battery driven wheel chairs so that my wife could choose the most suitable for her particular needs.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Great experience, much better than other mobility places

Had a great experience with Sam at Rotherham branch! Relaxed environment, no pushy sales. Sam was very knowledgeable and explained the process clearly. Looking forward to trying out a mobility scooter next week!

13 giugno 2026
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Risposta di Eden Mobility

Thank you so much for your kind feedback! We’re really pleased to hear you had such a great experience with Sam at our Rotherham branch. Creating a relaxed, pressure-free environment is very important to us, so it’s wonderful to know you felt comfortable and well supported.
We’ll be sure to pass your lovely comments on to Sam—he’ll be delighted to hear them. We hope you enjoy trying out the mobility scooter next week and look forward to welcoming you back soon!
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Amanda was very helpful and sympathetic…

Amanda was very helpful and sympathetic and gave very good advice.

10 giugno 2026
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Risposta di Eden Mobility

Thank you for your kind feedback! We’re so pleased to hear that Amanda was helpful, understanding, and able to provide you with clear and supportive advice.
We’ll be sure to pass your lovely comments on to her—it will mean a great deal. If there’s anything further we can assist you with, please don’t hesitate to get in touch.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Dawn was very helpful

Dawn was very helpful, knowledgeable, patient and kind.

1 giugno 2026
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Risposta di Eden Mobility

Thank you so much for your kind feedback! We’re delighted to hear that Dawn was helpful, knowledgeable, patient, and kind throughout your experience.
We’ll be sure to pass your lovely comments on to her—it will truly mean a lot. If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

I would just like to say how extremely…

I would just like to say how extremely satisfied I have been with Eden Mobility. They not only met my expectations but exceeded them in every department which in today's climate is very rare. Mathew White was very helpful, courteous and professional and John who delivered the Mobility scooter was very knowledgeable, friendly and again so professional. Thank you Eden for an exemplary service.

13 giugno 2026
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Risposta di Eden Mobility

Thank you so much for your kind words and for taking the time to share your experience with Eden Mobility. We’re absolutely delighted to hear that we exceeded your expectations—it truly means a great deal, especially in today’s environment.
I’ll be sure to pass on your lovely feedback to Mathew and John; they will be thrilled to know their helpful, courteous, and professional service made such a positive impression.
Providing exemplary service is what we strive for, and it’s wonderful to know we delivered that for you. If there’s anything further we can assist you with, please don’t hesitate to get in touch.
Many thanks again for your recommendation and support.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Came in for a brew and left with a new…

Came in for a brew and left with a new Latics blue machine. Thanks for the happy way the transaction was conducted. Rachel was very pleasant and could sell snow to the eskimos

13 giugno 2026
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Risposta di Eden Mobility

Thank you so much for this brilliant review! We love that a quick stop for a brew turned into you heading home with your new Latics blue machine—what a great result!
It’s wonderful to hear that Rachel made the whole experience so enjoyable. We’ll be sure to pass on your kind words (and we have to agree—she does have a special talent!).
We really appreciate your support and hope you enjoy your new scooter. If you ever fancy another brew, you know where we are!
Warm regards,
Eden Mobility

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