edel-optics.ie Recensioni 

163
•
TrustScore 4 su 5

3,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Bought a pair off Prada sunglasses honestly there quality arrived well packaged in original case.Delivery is a bit long but i didn’t mind the wait some great deals to be had so will definitely be buyi... Leggi di più

Valutata 4 stelle su 5

Decent deal if you’re patient Bought the Ray-Ban RB3928 for €136 — great price. Pros: • Genuine Ray-Ban sunglasses with good quality and perfect fit. • Support was polite and tried to fix th... Leggi di più

Valutata 2 stelle su 5

Second time I've had a bad experience. This time, my delivery is 7 weeks. No sign, no refund, no help. Only "we're still trying to find where your product went" . It's irrelevant, it didn't get to me... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have ordered several Oakley sunglasses from Edel Optics and have never been let down. The price is almost always the best deal available and the product arrives on time and in perfect condition. I... Leggi di più

Dettagli dell'azienda

  1. Negozio di occhiali da sole
  2. Fornitore di lenti a contatto
  3. Grossista di occhiali

Scritti dall'azienda

Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

163 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 25% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(163)

9 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

Excellent service. My frames were delivered in less than 48 hours (although i did get a wierd email initially which I ignored, saying they would be dispatched in 2 weeks)
Delighted

15 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Best internet price for genuine branded…

Best internet price for genuine branded product delivered without delay ….yes I would recommend edel better than the high street as you are not dissuaded from your choice of spectacles to suit what they have in store or what’s unnecessarily extra cost

24 maggio 2022
Valutata 4 stelle su 5

Excellent service from eel-optics and…

Excellent service from eel-optics and excellent price compared to other sites. Only downside - - returns aren't free and while my sunglasses are incredibly beautiful - - I had no idea from the pictures that the lens was so light in colour - it's pretty useless as a barrier from the sun. I would return if it was Ireland, but return to Germany isn't worth the cost.

13 maggio 2022
Valutata 5 stelle su 5

Edel-Optics

This is a fantastic online experience very easy to navigate through the process and delivery times were prompt and well informed
Highly recommended.!
☺️👌

6 maggio 2022
Valutata 1 stelle su 5

I made a purchase on the 8th of April

I made a purchase on the 8th of April, and still no resolve or update on the sunglasses I payed for. My holiday has passed by and yet nothing, no clarity and customer service are now responding in German when I query with them. Very unprofessional, avoid doing business with this so called company
Order number

E-IE22-3431723

2 maggio 2022
Non scritta su invito
Logo di edel-optics.ie

Risposta di edel-optics.ie

Dear Eoin,

Thank you for your feedback. We're terribly sorry you had this experience with us. Could you please confirm your order number in your review so we can check that for you?

Kind regards,

Your Edel-Optics Team

Update:
Dear Eoin,

Thanks for providing your order number. A member of our team has already been in touch and informed you of the expected delivery time. If you would prefer to cancel, please let us know by email. Apologies for any inconvenience this has caused. Thanks for your patience!

Kind regards,

Your Edel-Optics Team

Valutata 5 stelle su 5

Happy customer

Was a bit worried when I read reviews of this website AFTER I purchased my Raybans. However I need not have worried. They arrived very promptly and were exactly as described.

22 aprile 2022
Valutata 4 stelle su 5

Very happy with my purchase

Very happy with my purchase, RayBans. Delivery by courier came quickly and on the expected date. Initially had issue with payment but rectified once I contacted customer service.

Only removed one star because it was so difficult to find the right customer service. Contacted US first then finally reached UK support.

18 aprile 2022
Valutata 1 stelle su 5

Placed an order on the 8th of april…

Placed an order on the 8th of april 2022 had a bit of contact with this company and now we can not get hold of them to see where our item is. We have sent numerous emails with no reply and also can’t get hold of a customer service representative over the phone either now. A little concerned as this item was a birthday present and now I have a very disappointed daughter. E-GB22-3451755

18 aprile 2022
Non scritta su invito
Logo di edel-optics.ie

Risposta di edel-optics.ie

Dear Louise,

Thank you for your review. We're very sorry you couldn't get in touch with us immediately. Your order has now been delivered. We hope your daughter likes the glasses. Thanks again for shopping with us.

Best regards,

Your Edel-Optics Team
Update:
Your item has been delivered. We hope you like it. Thanks for your patience and for shopping with us.
Kind regards,
Your Edel-Optics Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più