Was a bit concerned because of the bad reviews but got the shades in 4 working days. The price was cheaper 25% compared to other shops a nice bargain.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very happy. I had issues ordering a pair of Rayban Sunglasses from a UK firm, so called Edel-Optics as their website suggested they had the Sunglasses in stock. They confirmed they did have the stock,... Leggi di più
Would give no stars, but this site does not allow it. Ordered Tom Ford glasses from Edel Optics, delivery very poor, but then that could be laid blame to their delivery company, however, glasses arriv... Leggi di più
L'azienda ha risposto
Glasses arrived on time but the parcel was damaged. Fortunately the crushed box didn’t reach the glasses but the glasses box should have reached me in tact as that’s the corresponding box to show legi... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!
Informazioni di contatto
Nobistor 16, 22767, Hamburg, Germania
- +44 330 818 6761
- info@edel-optics.co.uk
- www.edel-optics.co.uk
Chiedi ai clienti di scrivere una recensione
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
No issues except packaging.
No issues and prompt delivery. However no packaging,the boxe the glasses came is completly smashed to bits,no good for a gift,luckily the glasses are intact.
Urgent requirement for glasses frame.
I ordered Lacoste glasses frames on Friday 29th November 2024 and received them on Monday 2nd December 2024. They were brand new frames sent in a brand new Lacoste glasses case. They were urgently needed to replace my original frames which got broken by accident. After receiving them I had the lenses from the old frame fitted to the new frame later that day.
Very pleased with receiving them so quickly.
Disappointed that the Ralph Lauren…
Disappointed that the Ralph Lauren sunglasses were not in a proper Ralph Lauren box

Risposta di edel-optics.co.uk
Great communication
Great communication, item very well priced and delivered on time.. very happy.. thank you very much 😃
The box arrived with no plastic cover
The box arrived with no plastic cover. The UPS driver left it outside in torrential rain. I live in Ireland and it rains A LOT. I know we are trying to cut down on plastic but sometimes it is essential. When I came home from work the box was so wet it disintegrated. Luckily the glasses inside were OK. This was a gift and I had no box to wrap them in. So easily avoided with a plastic outer wrapper.
Excellent service and delivery
Super fast service
Super fast service, frames ordered on the 22nd and delivered on the 24th. No stress.
Great products at a great price little…
Great products at a great price little bit late arriving but that's the couriers and was kept informed about delays
Dissapointing service
I'm a loyal customer - bought 3 frames previously.
I ordered 2 frames in the current sale
They arrived with one nose pad shattered & detached.
I requested a replacement and was told they can not supply one!
Previously I have been impressed by Edel
Broken glasses
My existing glasses suffered a breakage.
This left me trying to find a repair, luckily a quick search on line took me to Edel optics.
Found the exact style and model. Ordered at 4 pm and they were delivered the next day!
Brilliant service and so easy
I will never ever order from you again
I will never ever order from you again. And I will inform all my friends and family to not order from you. You don't deserve to have a busbecause you don't know how tontreat or to respect tge customers. I have ordered one pair of glasses of 173 GBP and I have waited for this around 40 days. 40 days to come from Germany to UK? Even the courier bring them with a bicycle, will arive more soon than 40 days.

Risposta di edel-optics.co.uk
Simply the best Customer experience…
Simply the best Customer experience from start to finish - superbly easy to navigate website with great products and genuinely competitive pricing. Stunningly quick delivery time and expectations exceeded. Many competitors could learn a lot from this exemplar service from Edeloptics. Thank you
Great quality sunglasses!
Great quality sunglasses I received. This is the 2nd pair I have ordered on this site & I am v impressed with the selection & prices. Highly recommend.
Trustworthy and fast
Ordered two pairs of raybands and both…
Ordered two pairs of raybands and both of them came and both were wonky. Doesnt impact the feel but its just annoyong

Risposta di edel-optics.co.uk
Just what I wanted
I ordered my glasses with some trepidation, as I have always bought through my opticians before. However, I can't get the frames I wanted in the UK anymore.
I was delighted with the glasses I received. They came quickly and were absolutely everything I wanted.
I've now ordered another colour, as I was so pleased.
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