Ecoway Renewables  Recensioni 

146
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Excellent service. The guys fitting the heat pump were lovely explained everything as they were going along. Always on time always polite and really helpful. Everything has been done exactly as Tag... Leggi di più

Valutata 5 stelle su 5

⭐⭐⭐⭐⭐ I honestly couldn’t recommend Eco Way Renewables enough. From the very beginning, they have been trustworthy, professional and incredibly efficient. What has really stood out for us is... Leggi di più

Valutata 4 stelle su 5

Excellent support and follow up from Taggas! Some installation problems but the problem solving and quick thinking of Luke was brilliant. He clearly explained every change and step throughout the proc... Leggi di più

Valutata 5 stelle su 5

excellent service,a big thankyou to oliver,henry,ethan and Will,the quality of the plumbing and electrics was so neat. 2 x 12kw vaillant ashp also Phil and kelly. excellent.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

146 recensioni

5 stelle
4 stelle
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2 stelle
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4,8

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(146)

97 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

One of the best companies I have ever dealt with

Having done due diligence and had several quotations for the installation of a heat pump system in our 1970's bungalow in exposed rural Yorkshire we found Taggas one of the best companies we have had the pleasure to deal with in over 50 years of building and renovating our homes.
From the initial assessment visit to the final installation everything was handled very professionally.
Phil was very happy to discuss the technical details in his 52 page comprehensive report and answer any questions we had. Unlike many other companies who just provided a one line quotation and were reluctant to enter into any technical discussion.
Kelly kept us fully informed regarding timing etc of the installation, everything went like clockwork.
Rob and Fraser completed the removal of our combi LPG boiler,installation of the heat pump, tanks and replacing 11 radiators in 2 long days. In parallel Will did the electrical work so by the end of day 2 we were enjoying the benefits of the change. All three guys were friendly, cheerful, efficient and kept us fully informed at every stage of the installation.
Since installation at the end of October 2025 the system is performing in line with Phil's report.

21 ottobre 2025
Non scritta su invito
Valutata 4 stelle su 5

Overall Very good

Well where do you start to give a star rating when there are so many elements to the process ?
Overall very good
Taggas were great after the initial enquiry Quickly made an initial appointment to assess the property
Then you pay a £150 refundable deposit for a complex site survey expertly done by Richard
When you make the decision to go ahead Taggas apply for all the grant giving a stress free process
Then a start date is given with a 2-3 day window to carry out the work
This is where it went slightly awry - the electrician didn’t turn up till day 3 when delayed the process for another 2days
The installation it’s brutal The house is in total disarray I wish they had said it could take a week and I would have been more prepared to be without heating and hot water for 4 days
Despite this I must say the lads who carried out the work Josh,Cam, Kyle and Grant were brilliant They tried to be as tidy as they could in the circumstances and were quick to return to sort out a few teething problems. They are a credit to the Taggas company
A follow up survey is carried out by Kelly to make sure the client is completely satisfied
Yes the process of installation is brutal but the results are worth it My home is much more comfortable with this heating system just a steady temperate heat which is ideal for me
People should be aware that if they are going gas free that the energy provider may want to charge you to have the gas meter removed to stop any further standing charges - mine wanted £230 ! So I changed provider and they don't charge to do this so just be aware
I have no hesitation in recommending Taggas/Ecoway to carry out this work It’s worth it in the long run

3 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Top class service and workmanship from Taggas!

Taggas have been really great from beginning to end. The survey, booking and office staff were fantastic in the paperwork and finance element. Rob and Fraser - the engineers were clean, accurate and worked around the running of a house! Since install, Tim has been supporting the remote set up and fine tuning of our new heat pump set up. Top class service.

9 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Heat pump installation

From initial contact requesting quotation it was a brilliant experience. No pushy sales people (unlike some of the other heat pump installers), just plenty of insightful information on what to expect. Kelly, Callum and Tim helped get the initial order finalized and took time to design the heat pump system around my requirements aswell as the house demands. The installation itself was a very pleasant experience, Rob and Fraser were nothing short of amazing and over the week of having them in the house I was almost sad when it was time to say good bye. They were extremely committed and did a great job on my installation, pipe work was a a work of art in the air cupboard and had to work within a tight space.

5 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Ecoway Unreliable

Ecoway contacted me 2 weeks ago. They kept me on the phone answering a multitude of questions and persuaded me to agree to a solar panel survey for the following weekend.

Towards the end of the week they bombarded me with calls and text messages to try to deceive me into believing that the appointment was for Friday and not Saturday. I couldn't accommodate.

On the Saturday I received a very late call telling me that the surveyor couldn't attend, due to that old chestnut, a last minute family emergency.

They haven't bothered to make contact again to rearrange the survey.

29 novembre 2025
Non scritta su invito
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Risposta di Ecoway Renewables

Hi Terry,

Thank you for taking the time to share your feedback, and we’re genuinely sorry to hear that your experience fell short of what we aim to deliver.

Having reviewed the notes on your enquiry, we can see that the appointment was scheduled for Saturday, as you requested. Unfortunately, due to unforeseen illness, our assessor was unable to attend on the day. We notified you immediately once this became clear, as we would never knowingly leave a customer waiting.

Since then, our team has made several attempts to contact you to rearrange the visit, including most recently on 5th December at 1:17pm. We were unable to reach you, but we would still very much like to offer you a new appointment at a time that suits you.

We completely understand how frustrating last-minute changes can be, and we apologise for the inconvenience caused. If you would like to rebook, please contact us on 0800 593 4477, or let us know your preferred time and we will get it arranged promptly.

Thank you again for your feedback — it helps us continually improve our service.

Valutata 5 stelle su 5

Very professional from survey to design…

Very professional from survey to design to installation. The installation team were punctual, friendly, hard working and took care with the installation and set-up. Would recommend Taggas/Ecoway to anyone looking for an MCS accredited air source heat pump installation.

5 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Glad I went with Taggas

Everyone was professional from the start with continued after care and plenty of advice throughout. The install was competitively priced and governed correctly by various groups.

5 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service, great price

Can’t recommend this company enough. Came out really quickly to repair our broken boiler which left us without hot water and heating. Had parts readily available enabling a quick repair. Engineer really friendly and efficient and reasonably priced.

25 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Faultless service and installation

Ross and Leon provided an absolutely first rate service when they came and installed our Air source heat pump.
They were extremely professional and fun at the same time.
It's obviously a slightly intrusive installation but it was a pleasure having them here, they put us right at ease.
They consulted us fully about everything, checking we were completely happy with the placement of radiators and pipework.
They explained everything to us fully making sure we were happy with how everything worked before they left.
The service provided by Taggas throughout the whole process was great, with full explanation of what was going to happen prior to the engineers arriving and then a followup call with Cat in the office to check that everything was completed to our satisfaction.
We cannot recommend highly enough.
Thankyou to all involved.

10 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Taggas/Eco way renewables have been…

Taggas/Eco way renewables have been fantastic, from initial communication, first visit to install we have been really happy. Thank you to Tim for arranging everything and all his advice, and to the install team, Ross, Cam and Keegan for working so incredibly hard to get our heating in. I felt we were safe in everyone’s hands and everyone has been incredibly friendly, approachable and professional. You’ve been life savers getting the heating installed!

21 novembre 2025
Non scritta su invito
Valutata 4 stelle su 5

Good customer service and solar installation

The service on installation and follow up was very good. We had an issue due to the scaffolding company, and the installation team supported us throughout with sorting this out. The original salesman went through the details well, but I felt could have been more open about other funding options rather than finance, and with how long it takes for solar to be set up with the grid. Overall we are very happy with our solar panels and the installation team.

15 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

The tradesmen were spot on

The tradesmen were spot on, kept everything in good order, polite and very approachable with any questions we had.
The job was done in the time scale we was told by the company with minimum disruption to our home life.
We would happily recommend to our nearest and dearest. Thank you Taggas

5 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

The people at EcoWay were fantastic

The people at EcoWay were fantastic. Their customer service was genuinely brilliant, I was valued all the way through in to aftercare. I personally chose them because their track record was strong and they delivered on that. They also calculated the most efficient ASHP unit at 8kw, where other big branded names were trying to over sell me 10kw and 12kw at a higher price tag. Their lead engineer, Josh was so respectful and friendly too. They protected all my carpets and wore over shoes when entering, these little touches that separate professionals from those from trying to make a quick buck.

4 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Taggas went out of their way to fit us…

Taggas went out of their way to fit us in at short notice .
Jack was extremely efficient, helpful and very knowledgeable about the product. He had a very pleasant mannerism and nothing was too much trouble. After the service, Jack was happy to chat and explain further about the product and answered all our questions.
He was also very complimentary of the team that fitted the system which I found virtuous and kind.

5 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

We if could would have made it 10

We would have made it 10 but lack the option. A tricky job with an altered adapted old system and pipes everywhere.
Despite the lateness of the hour so patient in explaining this novel system and careful in making good even capping redundant chimney.

31 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

I had Ross and Kyle install my heater…

I had Ross and Kyle install my heater pump from the start which I was dealing with a guy called Ryan which came out and done the assessment every person I have been dealing with in-person and on the phone have been fantastic really super friendly people I would honestly recommend them brilliant service.

17 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Just has Heat Pump fitted with re-pipe…

Just had Heat Pump fitted with re-pipe work throughout house. Team were fantastic from planning to installation. Whilst onsite installation team kept me informed of any changes needed and even coordinated with my original Solar installer to ensure all worked correctly together. Now have heating and hot water run on electric and waiting for gas to be disconnected from home. Thanks to all, great work and team

16 ottobre 2025
Non scritta su invito

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