This company conned me out of 350. GBP because I did not have a credit card. I have NEVER had a problem with any other company. When I took the car back they told me I would have to find my own way fr... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent advice and support provided by the team to a novice Luton Van Hire driver. Many thanks for your help and support
Took way to long to get the van i booked Ended up being hour behind cause iof wait Then was told only had 150 miles free After that 20 peace a mile Would of cancelled booking but was desperat... Leggi di più
Disgusted how the man on the front desk handled me. Do not recommend!! He was no help on trying to resolve the situation of me not having two proofs of address as I explained several times my situatio... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Informazioni di contatto
The New Strand, 21 Washington Parade, L20 1AA, Bootle , Merseyside, Regno Unito
- 0151 922 4991
4,4
Eccellente
91 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy to u dear tans and fill out
5 gennaio 2020
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Very easy process!
The booking process is incredibly easy, and completely pain free! 5 stars from me!
5 gennaio 2020
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Everything went as smooth as possible
Everything went as smooth as possible. The guy on the desk was very helpful
Definitely use again
12 dicembre 2019
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Easy to book and reliable cars
9 dicembre 2019
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Easy to navigate online booking form…
Easy to navigate online booking form done in minutes
9 dicembre 2019
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great and competitive service
great and competitive service and offers to lead the market. All was explained with clear instruction and information and good value.
9 dicembre 2019
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Very helpful service
I hire cars from Easirent Bootle regularly. Very helpful staff, very good service.
8 dicembre 2019
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Joke of a company who think it is…
Joke of a company who think it is acceptable to phone the day before your hire to say there is no vehicle available, cost me a days work!
6 dicembre 2019
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Excellent customer service and great…
Excellent customer service and great vehicles at the best rates.
6 dicembre 2019
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Car wasn't ready terms weren't…
Car wasn't ready terms weren't explained properly on website therefore had to cancel asked the lady to cancel booking to which she rudely told me to do it via website totally unsatisfactory service................. and now its 17th December still haven't been refunded and had no reply to my emails steer clear BANDITS THATS WHAT THEY ARE ............... YOU CAN SKIP THE AUTOMATED REPLIES THANK YOU YOU TOOK MONEY FROM MY CARD AND NEVER GAVE ME A VEHICLE SO WHERE IS MY MONEY 1.THE CAR WASNT READY 2. I NEVER HAD A £1600 DEPOSIT WHICH SHOULD HAVE BEEN DONE BEFORE YOU TOOK ANY MONIES YOUR A FIRM OF THIEVES AS ALL THE GENUINE REVIEWS (NOT THE FAKE ONES YOU POST YOURSELVES) CAN TESTIFY TO
2 dicembre 2019
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Risposta di Easirent - Bootle
Hi Stephen,
We state during the booking process and in the confirmation voucher the required documents for your rental regardless of the insurance you choose to purchase on the day.
We are sorry to hear you did not meet the driver requirements but should you find your circumstances change, please familiarise yourself with our handy 5-point checklist at www.easirent.com/mandatory-documents/ before booking in future.
For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews
Kind regards,
Reviews Team
Not-Easirent!!!
My driving licence is away with DVSA to have categories added. But a certificate proving so (for use in situations just like this) isn’t good enough. Not even with a copy of my licence and the fact that they scanned my licence a month ago for my last hire here. So we thought we could use my girlfriends licence and hire in her name? Nope, because she needs a credit card in the drivers name for the insurance excess but because she’s not a debtor, she doesn’t have a credit card. Offered to pay / pre-authorise on a debit card but not good enough. Not even with passports, utility bills, and bank statements. So we asked, for a refund for the hire but they refused because you have to give notice. Apparently it’s all in the small print when we booked at 1am in the morning. Seriously guys ... good companies don’t do ‘small print’ anymore ... if you’re going to operate like the Gestapo you really should make stuff like this crystal clear when booking online. Eg; big letters explaining all your rules and that you don’t accept a certificate in lieu from the DVSA.
2 dicembre 2019
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Risposta di Easirent - Bootle
Hi M,
We state during the booking process and in the confirmation voucher the required documents for your rental regardless of the insurance you choose to purchase on the day.
We are sorry to hear you did not meet the driver requirements but should you find your circumstances change, please familiarise yourself with our handy 5-point checklist at www.easirent.com/mandatory-documents/ before booking in future.
For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews
Kind regards,
Reviews Team
Great service
Great service, helpful and reasonably priced, what more do you need
25 novembre 2019
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Great value and fantastic service
Great value and fantastic service
Cheaper to rent a car from here than own one or get a taxi, you only pay for what you use
25 novembre 2019
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easy to follow the web site
24 novembre 2019
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Having looked at a number of compamies…
Having looked at a number of companies to hire a vehicle this was by far the 'easiest' site to navigate and they offered the best price!
21 novembre 2019
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Simple and straightforward so far.
8 novembre 2019
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Excellent service
Excellent service, fast and reliable. 5 min to get the car and even less to give it back. Recomend
2 novembre 2019
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Easy and quick booking form
1 novembre 2019
Non scritta su invito
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