This company conned me out of 350. GBP because I did not have a credit card. I have NEVER had a problem with any other company. When I took the car back they told me I would have to find my own way fr... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Excellent advice and support provided by the team to a novice Luton Van Hire driver. Many thanks for your help and support
Took way to long to get the van i booked Ended up being hour behind cause iof wait Then was told only had 150 miles free After that 20 peace a mile Would of cancelled booking but was desperat... Leggi di più
Disgusted how the man on the front desk handled me. Do not recommend!! He was no help on trying to resolve the situation of me not having two proofs of address as I explained several times my situatio... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Informazioni di contatto
The New Strand, 21 Washington Parade, L20 1AA, Bootle , Merseyside, Regno Unito
- 0151 922 4991
4,4
Eccellente
91 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quick to complete on line all completed…
Quick to complete on line all completed within a couple of minutes. No fuss.
12 marzo 2020
Non scritta su invito
Easy booking online & even easier when…
Easy booking online & even easier when in the office to collect.
9 marzo 2020
Non scritta su invito
Avoid budget car hire budget customer…
Avoid budget car hire budget customer service.
Should be called difficult rent. Refused car hire for having 6 points even though it states clearly on the website 6 points max with no other previous bans or convictions.
9 marzo 2020
Non scritta su invito
Risposta di Easirent - Bootle
Hi Darran,
We state during the booking process and in the confirmation voucher the required documents for your rental regardless of the insurance you choose to purchase on the day.
We are sorry to hear you did not meet the driver requirements but should you find your circumstances change, please familiarise yourself with our handy 5-point checklist at www.easirent.com/mandatory-documents/ before booking in future.
For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews
Kind regards,
Reviews Team
Second time of using easi rent highly…
Second time of using easi rent highly recommend. Great staff great service and easy to use online website !!!
5 marzo 2020
Non scritta su invito
Spot on
Ranted a van for a week to go to france with house contents. Website easy to deal with , local staff at Bootle, were very good, despite being very busy. Van available at stated time and in good condition (it did over1700 miles in the week) . Return was quick and easy. What more do you want? I'll use them again.
24 febbraio 2020
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I've never rented myself but good…
I've never rented myself but good friend of mine does all the time best hire company I know of. 5star renting tomorrow quick service....
20 febbraio 2020
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Simplicity itself!
A very simple and effective on line process (in contrast to several other rental companies who seem to require your life story)
The pricing are clear and well laid ou as are the vehicle descriptions
18 febbraio 2020
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We felt scammed
Made a reservation online, no problems. Arrived at depot, in time, on the scheduled day. All paperwork checked and okay'ed by Easirent worker. Was then asked for credit card with £1500 cleared funds on it.
Explained we didnt have a credit card with that amount but we DID have a debit card WITH that amount. This wasn't good enough, they would not accept it.
So the further cost would be approx £270 , non returnable, on top of what we paid.
We were not willing to do that.
So the booking was cancelled.
Bearing in mind, we didnt even look at a car, or step foot in a car, Easirent then proceeded to take 3 days 'rental' from what we already paid.
We felt totally scammed, aired my concerns with them, still didnt get full refund. Please be aware that if you dont have exactly what they want, and you cancel, they will take part of your money, for doing absolutely nothing.
Will never, even consider using again.
16 febbraio 2020
Non scritta su invito
Risposta di Easirent - Bootle
Hi Jc,
We state during the booking process and in the confirmation voucher the required documents and payment cards for your rental regardless of the insurance you choose to purchase on the day.
We are sorry to hear you did not meet the driver requirements but should you find your circumstances change, please familiarise yourself with our handy 5-point checklist at www.easirent.com/mandatory-documents/ before booking in future.
For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews
Kind regards,
Reviews Team
Very swift and easy
Very swift and easy. Competitive and flexible pricing.
11 febbraio 2020
Non scritta su invito
Very straight forward
Very straight forward, great value and confirmation sent by email.
9 febbraio 2020
Non scritta su invito
Easy booking on-line
3 febbraio 2020
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Quick online service
2 febbraio 2020
Non scritta su invito
Great company. My default for hire cars
Used this company a lot. Never had any issues. Great prices. Easy pickup and drop off. Always nice new cars. Great to work with.
2 febbraio 2020
Non scritta su invito
So simple to book and great value👍
29 gennaio 2020
Non scritta su invito
easi peasi
Very easy to understand and the booking process was explained at each step, would definitely return when needed
27 gennaio 2020
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Awful service
Wouldn’t rent me a car even though I have a full licence which allows me to carry upto 12 passengers, upto a weight of 4.5 tonne and even when I email the office asking why they never replied to me. Awful service!
It did not state that they do not accept Australian licences, even the women in the office had to call head office to ask the question.
Will be using thrifty in the future as I was in and out of there with a car in the space of 5/10 Min.
6 gennaio 2020
Non scritta su invito
Risposta di Easirent - Bootle
Hi Phillip,
We state during the booking process and in the confirmation voucher the required documents for your rental regardless of the insurance you choose to purchase on the day.
We are sorry to hear you did not meet the driver requirements but should you find your circumstances change, please familiarise yourself with our handy 5-point checklist at www.easirent.com/mandatory-documents/ before booking in future.
For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews
Kind regards,
Reviews Team
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