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Dyno-Rod - Thames Valley Recensioni 

1166
•
TrustScore 5 su 5

4,8

Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB

•

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Valutata 5 stelle su 5

Quick to answer calls, very helpful and friendly lady. The plumber who carried out the unblocking of our drain was very polite and respectful - removed shoes - and left everywhere tidy after finishin... Leggi di più

Valutata 5 stelle su 5

I booked DynoRod on Friday afternoon and they came out Monday afternoon to a blocked toilet at my church. Luke came out and worked diligently to clear the blockage and gave a quote on some secondary... Leggi di più

Valutata 5 stelle su 5

Online booking process was very easy. Time window sent by text and email. Cost was then confirmed by phone. The engineer at the time he’d advised, and was courteous throughout his visit. He quickly di... Leggi di più

Valutata 5 stelle su 5

Blocked toilet which I couldn’t resolve so called DynoRod. The engineer attended in double quick time, was cheerful and super efficient, cleaned the offending article after retrieving it and then de... Leggi di più


Dettagli dell'azienda

  1. Idraulico
  2. anche in
  3. Servizio di drenaggio

Scritti dall'azienda

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Informazioni di contatto

  • Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, Regno Unito

  • 0118 3913657

4,8

Eccellente

TrustScore 5 su 5

1K recensioni

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4,8

Tutte le recensioni

(1166)

8435 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great overall experience

Great booking process, great communication and great service. Second time we’ve used Dynorod and wouldn’t go anywhere else!

7 novembre 2025
Non scritta su invito
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Risposta di Dyno-Rod - Thames Valley

Hello Lucy,

We're happy to hear that the booking process, communication, and service were great! Thank you for your continued trust; we appreciate your positive feedback.

Best wishes
Marie
Dyno-Rod

Valutata 5 stelle su 5

Dan N you’re a star mate

Our main drain was blocked so we called and spoke to a lovely lady that took our details and told us an engineer would call us within the hour as it was an emergency. After 15 minutes, Dan N called and said he was 20 minutes away. He was a great chap, very experienced and fixed our drain so quickly .. we’re so impressed with the service and am so thankful to them.

5 novembre 2025
Non scritta su invito
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Risposta di Dyno-Rod - Thames Valley

Hello Marie,

We appreciate you sharing your experience. We're happy to hear that Dan quickly resolved the blocked drain. Thank you for your kind words and for acknowledging the prompt service!

Best wishes
Marie
Dyno-Rod

Valutata 5 stelle su 5

I had water coming up from the manhole

I had water coming up from the manhole which was situated in the conservatory, Luke was designated the job and kept me updated on his journey to me. On arrival introduced himself, very polite and professional explained what he needed ie water supply and cracked on and got the job done. He is a great ambassador for your company. Thank you Luke.

4 novembre 2025
Non scritta su invito
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Risposta di Dyno-Rod - Thames Valley

Hello Deborah,

We're so glad to hear that you were pleased with the prompt service and how the work was completed. We appreciate your kind words and are happy that Luke's professionalism stood out. Thank you for your feedback!

Best wishes
Marie
Dyno-Rod

Valutata 5 stelle su 5

The main drain was blocked

The main drain was blocked, so I booked an appointment online. They called back within 10 minutes, and the engineer, Tom, arrived in just 2 hours. Tom was very patient, professional, and responsible. At first, the blockage was hard to locate, and I thought we might have to give up, but he opened three main access points and finally found and cleared the blockage completely. Really reliable service — I would definitely recommend them!

31 ottobre 2025
Non scritta su invito
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Risposta di Dyno-Rod - Thames Valley

Hello Bella,

We're happy to hear that the booking and service met your expectations. We appreciate you acknowledging the Tom's patience and dedication in resolving the difficult blockage. Thank you for recommending our services!

Best wishes,
Marie
Dyno-Rod

Valutata 5 stelle su 5

Great service

Great service, did a really thorough job for fixed reasonable price.

29 ottobre 2025
Non scritta su invito
Logo di Dyno-Rod - Thames Valley

Risposta di Dyno-Rod - Thames Valley

Hello Henry,

We appreciate you taking the time to leave us a review. We are happy to hear that you were pleased with our thorough service and reasonable pricing.

Best wishes,
Marie
Dyno-Rod

Valutata 4 stelle su 5

Small blockage, easy fix.

Chap who came to fix the problem found it quickly & made good the issue. Just found the price a bit expensive as he was only at the house for 30 mins & if I'd of known where it was, could of done it myself & saved £190.

29 ottobre 2025
Non scritta su invito
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Risposta di Dyno-Rod - Thames Valley

Hello Maks,

We appreciate you taking the time to share your feedback. We're happy to hear the technician resolved the issue efficiently. We set our prices to reflect expertise, travel, and business costs. We value your input.

Best wishes,
Marie
Dyno-Rod

Valutata 5 stelle su 5

Fast response

Fast response - on site same morning. Problem swiftly dealt with by knowledgeable staff with professional equipment.

28 ottobre 2025
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Risposta di Dyno-Rod - Thames Valley

Hello Mr Lockwood,

We're happy to hear that our team responded quickly and resolved the issue efficiently with professional expertise. Thank you for your positive feedback!

Best wishes,
Marie
Dyno-Rod

Valutata 5 stelle su 5

Rapid and effective response…

Contacted shortly after lunch re external drains blockage. Dyno promptly responded to query maintained periodic contact to advise on timing issue resolved within three hours from raising.

27 ottobre 2025
Non scritta su invito
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Risposta di Dyno-Rod - Thames Valley

Hello Phil,

We appreciate you taking the time to share your experience. We're happy to hear that we promptly resolved the external drain blockage and kept you informed throughout the process.

Best wishes,
Marie
Dyno-Rod

Valutata 5 stelle su 5

Excellent service was thorough and very…

Excellent service was thorough and very informative polite and respectful ….A+++++++ will choose Dyno rod again for definite!!

27 ottobre 2025
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Risposta di Dyno-Rod - Thames Valley

Hello Josephine,

We appreciate you sharing your feedback. We are so glad to hear that you received excellent, informative, polite, and respectful service. We look forward to serving you again!

Best wishes,
Marie
Dyno-Rod

Valutata 1 stelle su 5

2 call out fees because they didn’t have the right camera on the van

After telling Dynorod the problem of one of our toilets not flushing properly, they sent out an engineer.

The engineer didn’t have all the equipment needed to diagnose the problem, only the big camera, not the one that goes down the toilet. The problem I told them on the phone we had. So another engineer with another fee has had to be booked. Let’s see if they can actually diagnose the problem.

27 ottobre 2025
Non scritta su invito
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Risposta di Dyno-Rod - Thames Valley

Hello Owen,

We appreciate you bringing this to our attention. We're sorry the initial visit didn't resolve the toilet issue due to the wrong equipment. Our team are to re-scheduled another engineer and hope they can diagnose the problem. We value your feedback.

Best wishes,
Marie
Dyno-Rod

Valutata 5 stelle su 5

Great value, service and clear pricing

Dyno offer great value and a professional and reliable service - no hidden charges like others. Our engineer was excellent and solved our problem efficiently.

27 ottobre 2025
Non scritta su invito
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Risposta di Dyno-Rod - Thames Valley

Hello Mr Borgman,

We're happy to hear that you found our service professional, reliable, and of great value. It's great to know our engineer efficiently solved the problem and that you appreciated our transparent pricing. Thanks for your feedback.

Best wishes,
Marie
Dyno-Rod

Valutata 5 stelle su 5

Second time using Dynorod

Second time using Dynorod in 3 months. This time for a different problem. We had Luke arrive again & give us his usual professional & competent service. Another great experience. Thank you Luke

23 ottobre 2025
Non scritta su invito
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Risposta di Dyno-Rod - Thames Valley

Hello Bob,

We're happy to hear that you had another great experience! It's wonderful to know that you received professional and competent service from Luke. Thank you for your positive feedback.

Best wishes,
Marie
Dyno-Rod

Valutata 5 stelle su 5

Phoned a.m

Phoned a.m. as water was on the toilet floor. Engineer arrived promptly, found out the cause, fixed it and we were charged exactly what we were quoted. First class service and a really nice guy who did the work.

24 ottobre 2025
Non scritta su invito
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Risposta di Dyno-Rod - Thames Valley

Hello Joan,

We're happy to hear that our engineer Dan arrived promptly and resolved the issue, charging exactly the quoted price. We appreciate your positive feedback regarding our first-class service.

Best wishes,
Marie
Dyno-Rod

Valutata 5 stelle su 5

Good job well done.

The operator arrived within specified timeframes and was polite and professional. The job was carried out successfully and in a timely fashion. The operator left a clean and tidy site. Only small criticism is the booking staff provided incorrect information on the service and appear to need more knowledge.

22 ottobre 2025
Non scritta su invito
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Risposta di Dyno-Rod - Thames Valley

Mark,

We're happy to hear that the operator was punctual, courteous, and efficient, and that the work area was left spotless. We appreciate your highlighting the booking team's knowledge gap, and we will address this to improve our service.

Best wishes,
Marie
Dyno-Rod

Valutata 5 stelle su 5

Fast, effective service

Fast service, cheerful and highly competent staff, problem resolved quickly and efficiently

20 ottobre 2025
Non scritta su invito
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Risposta di Dyno-Rod - Thames Valley

Felicity O'Brien,

We appreciate your positive feedback! We're so happy to hear our staff was cheerful and competent and that we resolved the issue quickly and efficiently.

Best wishes,
Marie
Dyno-Rod

Valutata 5 stelle su 5

Called around 2p.m.today for blocked…

Called around 2p.m.today for blocked rainwater downpipe.
Engineer arrived within 45 minutes and job completed by 3.15 p.m.
Paid exactly amount quoted.
Extremely happy with the timely service provided.

20 ottobre 2025
Non scritta su invito
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Risposta di Dyno-Rod - Thames Valley

Richard Hill,

We're happy to hear that we could resolve your blocked rainwater downpipe issue so quickly. We appreciate your positive feedback regarding our prompt service and accurate quote.

Best wishes,
Marie
Dyno-Rod

Valutata 5 stelle su 5

Great price and service

Competitively price and they went above and beyond to deliver great service. It was quick getting through to someone on the phone and the person doing the drain survey explained his findings and was happy to answer my questions.

17 ottobre 2025
Non scritta su invito
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Risposta di Dyno-Rod - Thames Valley

Mr Evans,

We appreciate you sharing your feedback. We're happy to hear that you were satisfied with the competitive pricing and the service provided. It's great to know you were able to get through to someone quickly and that they were helpful in answering your questions.

Best wishes,
Marie
Dyno-Rod

Valutata 5 stelle su 5

Very good experience!

Very transparent on pricing. Consulted on the telephone with a customer services assistant who booked us in swiftly. Engineer was fast to unblock the pipes and cleaned up afterwards. Very happy, good service.

15 ottobre 2025
Non scritta su invito
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Risposta di Dyno-Rod - Thames Valley

Joseph Carbonaro,

We appreciate you sharing your experience. We're happy to hear that you were pleased with the transparent pricing, swift booking, and efficient service. Thank you for the positive feedback!

Best wishes,
Marie
Dyno-Rod

Valutata 5 stelle su 5

This was a repeat visit by James who…

This was a repeat visit by James who was very methodical and resolved our blockage very effectively and thoroughly. He was charming and polite throughout. Thank you James

13 ottobre 2025
Non scritta su invito
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Risposta di Dyno-Rod - Thames Valley

Mark Stapley,

We appreciate you sharing your feedback. We're happy to hear that the work was effective and thorough. It's great to know you were pleased with the service.

Best wishes,
Marie
Dyno-Rod

Valutata 5 stelle su 5

Blocked Soak-away - Quick, Efficient and Effective Fix

Rang in the morning to get a quote and book a call out.
Emphasized that it was not an emergency, but got a booking same day.
Was advised when the engineer would arrive, and he called to let me know he was on the way.
Engineer was friendly, polite and enthusiastic about his job, and explained what he was doing.
Cleared the problem which was caused by roots, which were not easy to remove.
Engineer left everything clean and tidy and the associated invoice was what was quoted.
Pleased with the service

13 ottobre 2025
Non scritta su invito
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Risposta di Dyno-Rod - Thames Valley

Charlie Whieldon,

We appreciate you sharing your positive experience. We're happy to hear that you were able to book a same-day appointment and that the engineer was friendly, efficient, and tidy. We're also glad the invoice matched the quote provided.

Best wishes,
Marie
Dyno-Rod

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