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Dyno-Rod - Plumbing Beds & Herts Recensioni 

181
•
TrustScore 4.5 su 5

4,6

unit 6, Printers Way, CM20 2SD Harlow, England, GB

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Valutata 5 stelle su 5

Great service today, chatted through what the issues were, what work was required and how the issue could be rectified - very much appreciated

Valutata 5 stelle su 5

Had a water leak from the kitchen ceiling for about 3-4weeks numerous plumbers arrived without any success. Eventually spoke to Kevin, (manager) who organised Marco to visit next day and succes... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Todays visit, both plumber and work carried out weretop draw, many thanks. The only down side is the compression joint that was fitted to the repair onmay 12th s visit is where the leak was found. W... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have a Policy with British Gas covering our Plumbing and Heating. Our Water Softner sprung a leak and needed isolating. British Gas said this wasn’t covered and we would have to pay Dyno. The... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Idraulico
  2. anche in
  3. Servizio di drenaggio

Scritti dall'azienda

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Informazioni di contatto

  • unit 6, Printers Way, CM20 2SD, Harlow, England, Regno Unito

  • 01462 483007

4,6

Eccellente

TrustScore 4.5 su 5

181 recensioni

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4,6

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(181)

8367 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Unbelievably bad customer service

I have had 4 plumbers around to fix ,what started as a leaking tap and after destroying my bathroom and my front garden
plus repeated visits and a complaint that started 5 months ago, I now have a tap that my wife who has arthritis in her hands can't turn the hot tap on. The 4th plumber who looked about 10 years old came around a sprayed wd40 on it and said that will do. I have even sent an email to the ceo telling them how poor the service is. Please do not use this company find a local plumber from Trust a trader.

21 dicembre 2023
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Risposta di Dyno-Rod - Plumbing Beds & Herts

We appreciate you bringing this to our attention. We're sorry to hear about the trouble you've experienced with the repeated visits, the damage, and the unresolved tap issue, especially given your wife's arthritis. We'll investigate this thoroughly to ensure our service meets expectations. Thank you for your feedback.

Dyno-Rod

Valutata 5 stelle su 5

Plumbing experiencr

The Plummer who came was very polite and worked efficiently to isolate my enclosed toilet. He updated me as to what he needed to do at various points and left everything clean and tidy.
Thank you!

20 dicembre 2023
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Risposta di Dyno-Rod - Plumbing Beds & Herts

We appreciate you sharing your feedback. We're happy to hear that the engineer was polite and efficiently isolated your toilet, kept you informed, and left everything clean.

Dyno-Rod

Valutata 5 stelle su 5

Contacted via British Gas urgent call…

Contacted via British Gas urgent call out as vunerable homeowner with no water as result of a leak.
Leak repaired very quickly so had time to install a new tap for the homeowner aswell.
Really pleased happy with the service and the reasonable cost. Thank you

18 dicembre 2023
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Risposta di Dyno-Rod - Plumbing Beds & Herts

We're happy we could quickly repair the leak and install a new tap for you. We appreciate you highlighting the reasonable cost and your satisfaction with our service, especially given the urgent situation. Thank you!

Dyno-Rod

Valutata 5 stelle su 5

Would use again.

Had an engineer (Clarence) come out as I had a leak coming from some pipe work under my floor boards upstairs. The problem was found and fixed there and then. Very impressed with the engineer for his speedy work.

1 dicembre 2023
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Risposta di Dyno-Rod - Plumbing Beds & Herts

We appreciate you sharing your feedback. We're happy to hear that the leak from the pipework was located and fixed quickly. It's great to know you were impressed with the prompt service. Thank you.

Dyno-Rod

Valutata 5 stelle su 5

Replaced toilet with minimum fuss

Replaced toilet with minimum fuss. Very impressed

10 novembre 2023
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Risposta di Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the toilet replacement went smoothly. Thank you for your positive feedback; we appreciate it greatly!

Dyno-Rod

Valutata 1 stelle su 5

Keep getting texts

Keep getting texts and appointment messages and I haven’t even booked? I’ve asked them to delete my number from their system and email their customer to give the correct number. Still getting calls from them. I live the other end of the country so I wouldn’t pick a company in Essex?

10 novembre 2023
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Risposta di Dyno-Rod - Plumbing Beds & Herts

We apologize for the inconvenience of the messages and calls. We'll investigate why you're receiving these notifications and ensure your number is removed from our system. Thank you for bringing this to our attention.

Dyno-Rod

Valutata 5 stelle su 5

Sorted out plumbing problem very…

Sorted out plumbing problem very quickly.

12 ottobre 2023
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Risposta di Dyno-Rod - Plumbing Beds & Herts

We are happy to hear that we resolved your plumbing issue quickly. Thank you for your positive feedback; we appreciate it.

Dyno-Rod

Valutata 5 stelle su 5

Fantastic service from start to finish!

Fantastic service from start to finish!

I had no water coming from hot water faucets. When I contacted the company, they attended the next day. The plumber was friendly & efficient. He sorted the problem & it was excellent value for money. I wouldn’t hesitate to contact them again if i experience any other problems.

19 settembre 2023
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Risposta di Dyno-Rod - Plumbing Beds & Herts

We appreciate you sharing your experience. We're happy to hear that the plumber was friendly and efficient, resolving the hot water issue quickly. We are glad it was excellent value, and we appreciate your recommendation!

Dyno-Rod

Valutata 5 stelle su 5

Job well done

My toilet wasn't flushing properly, but the plumber wasn't able to fix it. He quoted me for a new one, which was reasonably priced and it was fitted within 3 days. Service was excellent and plumber was efficient, friendly and courteous.

18 settembre 2023
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Risposta di Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the new toilet installation met your needs. It's great to know the plumber was efficient, friendly, and courteous and that the service was excellent. Thank you for your positive feedback.

Dyno-Rod

Valutata 5 stelle su 5

From start to finish an excellent job…

From start to finish an excellent job and service . Sarah in the office was extremely helpful and Narinder quickly diagnosed the issue and fixed it . 10/10!!

14 settembre 2023
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Risposta di Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that you had such a positive experience! We appreciate your recognition of our team's helpfulness and efficiency in resolving the issue. Thank you for your feedback!

Dyno-Rod

Valutata 5 stelle su 5

Excellent service

We rang Dynorod via British Gas as our cold water tank was leaking. We were given an urgent slot the same day and we could not have been happier with the plumber Clarence. He resolved the leak and showed us a video of the problem and gave us useful advice for dealing with future leaks. Very professional and efficient. The staff who answered my calls at Dynorod were also so helpful and polite.

11 settembre 2023
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Risposta di Dyno-Rod - Plumbing Beds & Herts

We appreciate you sharing your experience. We're happy to hear that our engineer, Clarence, resolved the leak from your cold water tank and provided helpful advice. It's great to know you found our staff helpful and polite. Thank you for the positive feedback!

Dyno-Rod

Valutata 5 stelle su 5

Great service

Michael came and repaired a leak last week. At that time I asked about alternatives to the internal stopcock and he told me about a Surestop. This looked ideal to me so I accepted the quote from Dynorod and he returned today to fit the device. He has done an excellent job, was friendly and helpful and left everything in good order. I am very happy wit the service.

6 settembre 2023
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Risposta di Dyno-Rod - Plumbing Beds & Herts

We appreciate you sharing your experience. We're happy to hear that the repair was completed to your satisfaction and that you found the service friendly and helpful. Thank you for the positive feedback!

Dyno-Rod

Valutata 5 stelle su 5

Fabulous plumber

Fabulous plumber . Great customer service and explained everything so well!

4 settembre 2023
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Risposta di Dyno-Rod - Plumbing Beds & Herts

We appreciate you sharing your feedback. We are so happy to hear that you received great customer service from our plumber!

Dyno-Rod

Valutata 5 stelle su 5

Best experience I’ve ever had with an…

Best experience I’ve ever had with an emergency plumber for my 91 year-old grandmother. The gentleman was extremely charming and sorted the problem in 20 mins. He even took the time to show us how to shut-off the water in future!

17 agosto 2023
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Risposta di Dyno-Rod - Plumbing Beds & Herts

We're happy to hear about the positive experience with the emergency plumbing service for your grandmother. We appreciate the feedback regarding the helpful demonstration provided.

Dyno-Rod

Valutata 5 stelle su 5

We have had Dyno-Rod in twice now first…

We have had Dyno-Rod in twice now first a kitchen sink and today bathroom taps x 2. Arrived completed the work quickly and to a very high standard, fantastic work nice news taps. Very happy with the process from booking to finish. Scott was a very Polite plumber explained the whole process to us all the way.

7 agosto 2023
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Risposta di Dyno-Rod - Plumbing Beds & Herts

We appreciate you sharing your experience. We're happy to hear that the work was completed quickly and to a very high standard, and that the process from booking to finish was satisfactory. Thank you for the positive feedback!

Dyno-Rod

Valutata 2 stelle su 5

Very expensive

Very expensive! Avoid!

1 agosto 2023
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Risposta di Dyno-Rod - Plumbing Beds & Herts

Thank you for your feedback. We’re sorry to hear that you were unhappy with the cost of our service. We always aim to provide transparent pricing and high-quality workmanship, and we understand that value is an important part of the experience. We appreciate your comments and will take them on board.

Valutata 2 stelle su 5

Countless calls to call centre to…

Countless calls to call centre to understand what the next steps were. All in all took c3 months to diagnose and fix the issue. Multiple visits and long conversations with the call handlers. Engineers were friendly but the whole experience was not a positive one.

3 luglio 2023
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Risposta di Dyno-Rod - Plumbing Beds & Herts

We appreciate you sharing your experience. We're sorry to hear about the difficulties you faced with the multiple calls, the extended diagnosis time, and numerous visits. We'll review this to improve our service.

Dyno-Rod

Valutata 5 stelle su 5

Guys came today to sort out our Bath…

Guys came today to sort out our Bath tap problem, wasn’t an easy job but they completed ok with patience and experience!

28 giugno 2023
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Risposta di Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that our team was able to resolve the bath tap issue with patience and expertise. Thank you for sharing your positive experience with us!

Dyno-Rod

Valutata 5 stelle su 5

Dyno plumbing and Shan…

Shan has been very friendly and always hears out the issue and resolves matters.
The team at Dyno have been very proactive and helpful and Chelse/ Olivia have given us full support on our job in hand. I would recommend the group to folks out there as they are proactive, responsive and people who put your mind at rest and treat you with respect. Keep going folks. Cheers

14 giugno 2023
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Risposta di Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that our team has been so helpful! We appreciate your kind words regarding our proactive approach and the support you've received. Thank you for recommending us; we value your feedback.

Dyno-Rod

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