Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have ordered several times from the Dvor app and the shipping is usually next business day or two. After that, I am at the mercy of the shipping company, NOT Dvor. They have good prices on some it... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I paid 516.00 for a scope i have yett to receieve. I accidently had it mailed to our home in Texas instead of our summer home in Canon City, Colorado. Totally my fault! I called our USPS mail lady... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Good to great pricing on quality products from a vast array of manufacturers. Once ordered the time between making the purchase and the shipping notification seems a bit of lead time, on the one ha... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered the Nitecore P23I flashlight, it was an easy and fast order. I do wish DVOR would sell more products to folks in WA state. I understand their concerns about being sued but other companies th... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(3804)

76 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good service

Got what i needed at a great price.

19 luglio 2025
Non scritta su invito
Logo di Dvor

Risposta di Dvor

Thanks for taking the time to provide this feedback to us. We appreciate your business and look forward to the next time we can help you with an order.

Valutata 5 stelle su 5

Years of Dependable Service!

Dvor has been a source for quality parts and outdoor gear, reliable shipping, packaging, and service for years!

6 giugno 2025
Non scritta su invito
Logo di Dvor

Risposta di Dvor

Thanks for your kind words about Dvor and for sharing your experience. We look forward to helping you in the future!

Valutata 4 stelle su 5

Likely the cheapest, but check around

Price and availability is generally very good. Shipping could be better and occasionally a deal on DVOR is not as good as googling around to find it elsewhere but overall its worthing checking in daily to see the deals.

10 giugno 2025
Non scritta su invito
Logo di Dvor

Risposta di Dvor

Thanks for taking the time to share your experience with DVOR, we appreciate you checking in to see the deals!

Valutata 3 stelle su 5

Waitng patiently …

Well when I order a product it seems like it takes a week to get the order puck and a table put on the box then it takes another week to receive the product at my residence ID like the process to improve to a one week turn around. From you to me

4 giugno 2025
Non scritta su invito
Logo di Dvor

Risposta di Dvor

We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention. We have tried to locate your order with the information provided and have been unable to do so but if you'd like to review this situation further, our Customer Care team can be reached Monday - Friday, between 9:00am - 6:30 Central Time (contact information can be found here: https://www.opticsplanet.com/help-center/).

Valutata 3 stelle su 5

I like the platform and seeing what’s…

I like the platform and seeing what’s on sale that day. I look forward to it! However, I don’t like that they sell items they don’t have. For instance, I’m still waiting on an item ordered in February & May. For the most part they do a decent job, but I have had several instances where I had to cancel due to the wait and ordered elsewhere. Shipping, has been lost in Chicago a couple of times. In summation, I’m happy & P.O.ed about the same. That’s why the 3 stars! (UPDATED RESPONSE TO DVOR): I could’ve expected this answer, because it’s pretty much the same answer I received when I emailed them asking about said order two other times. Why have I not canceled the order? Because I’m really interested to see just how long they’ll take to fulfill their end of the bargain. The item is something I wanted, not needed. I’d pay a little more, but could’ve bought it on Amazon, and got it in two days, long ago. Patiently waiting 5mo and counting!

6 luglio 2025
Non scritta su invito
Logo di Dvor

Risposta di Dvor

We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention.
In situations when we have back-ordered items, we work with our supplier to get the shipment as quickly as possible and are always striving to provide accurate information on ETA and shipping delays. We look forward to helping you again in the future.

Valutata 5 stelle su 5

Great prices and fast shipping

Great price for a product I had been wanting for some time. Couldn't pass it up. Ordering process was easy and shipping was fast. Keep it up DVOR

1 luglio 2025
Non scritta su invito
Logo di Dvor

Risposta di Dvor

Thanks for taking the time to provide this feedback to us, we look forward to helping you in the future!

Valutata 5 stelle su 5

Good products

Good products
easy to return if needed

24 giugno 2025
Non scritta su invito
Logo di Dvor

Risposta di Dvor

Thanks for the feedback Brad, we appreciate your business!

Valutata 1 stelle su 5

Crooked shipping scam

I have made many purchases from Dvor. I placed an order for some firearm parts due to putting a new AR pistol together. A little later in the same day I realized I had forgot to get a heavy buffer so I went back to place the order and while placing the order I noticed the no additional shipping charge if ordering the same day. I had never used this feature but was quite happy I didn't have to spend another 10.00 to ship a buffer. I placed the order and sure enough it didn't charge me shipping on my receipt. The next day while checking my email I had a email from Dvor advising they had charged me an additional 9.99 +tax(shipping on the buffer) I went back and looked at the order page again and it stated that you only had to pay shipping once in a 24 hr period and stated the order must go to the same mailing/billing address. I called Dvor customer service and got a female who spoke broken English. I asked why I had been charged shipping again and she at1st proceeds to tell me that was only available if you spend 500.00 dollars! I brought to her attention that anytime you spend 500.00 dollars you get free shipping. She seemed confused and asked me to Hold. After about 5-10 minutes she comes back and apologizes and tells me that I was correct. I asked her if they were going to remove the additional shipping charges and again she asked me to Hold! After about 5 minutes she comes back and tells me that they will not be removing the charges.I asked why not and that I had complied with their requirements just as it stated on the order page. The lady then proceeds to tell me that I used a different credit card to pay for the 2nd order. I asked her what difference did that make and told her when I originally set up my account that I had put two forms of payment on my account but the billing/shipping info.was all the same. She then tells me you have to also use the same payment method for any other orders you make on that same day. I immediately told her that it doesn't state that on the check out page anywhere only that the billing/shipping info. has to be the same on any other orders. She then tells me you have to go to a Seperate page titled (shipping policy) and read the fine print! I asked her if she was kidding? then asked why don't they have that info. listed on the check out page along with the billing/shipping requirement and that it would only be a short sentence to include it. I then asked her how many people does she thinks go and read the shipping policy fineprint. I can tell you why it's not on there but i'm sure you already know the answer to that. I'm just curious how many others have went back on the same day and placed additional orders and used a different payment method and got popped with additional shipping charges. I've spent hundreds possibly thousands of dollars with this business but I won't make that mistake again. I have removed both of my payment methods and will be closing my account. Plus if I can help it no one I know or encounter will ever use this business. In my opinion that is a crooked method to rip customers off! What's amazing is I have the Invoice when I placed the 2nd order and their own system did not charge me shipping, but hours later I get the email which I still have charging me more shipping charges. That is nothing but a scam! All they had to do is add one short sentence on the checkout page with the billing/shipping requirements. (must use same payment method on all orders) I was going to send both orders back and ask for a refund, but in reading the fine print they do not give refunds only store credit! nice huh?
1st order#29066739
2nd order#29066877

29 maggio 2025
Non scritta su invito
Logo di Dvor

Risposta di Dvor

We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention. On June 25th, we reviewed your order with our Customer Care team and after reviewing the notes and your complaint, our Customer Care team refunded your shipping on the second order.

If you would like to review this issue further or have any other questions about this policy, please reach out to us again, our Customer Care team can be reached Monday - Friday, between 9:00am - 6:30 Central Time (contact info here: https://www.opticsplanet.com/help-center/).

Valutata 1 stelle su 5

Two places the item was described as…

Two places the item was described as sunglasses and one place I did not look said lenses only! Lost my shipping, but did receive credit on item only; not happy! Order#28911007

26 aprile 2025
Non scritta su invito
Logo di Dvor

Risposta di Dvor

We are sorry for the inconvenience and we appreciate the feedback that you are providing with this review. We are unable to find your order based on the information in this review but If you'd like, please reach out to our Customer Care Team with your order information so we can review the listing on our website. If there is an error in the listing, our Customer Care Team can help get it resolved. We hope you'll give us another chance in the future to help you!

Valutata 5 stelle su 5

I ordered the Nitecore P23I flashlight

I ordered the Nitecore P23I flashlight, it was an easy and fast order. I do wish DVOR would sell more products to folks in WA state. I understand their concerns about being sued but other companies that ship here send out a waiver to have signed before shipment verifying that the parts will not be used in nefarious ways.

7 maggio 2025
Non scritta su invito
Logo di Dvor

Risposta di Dvor

Thank you for taking the time to leave us this review and we look forward to helping you with your next order. We do review all of our orders for compliance with all Domestic restrictions, a summary of which is available on our website using this link.
(https://www.opticsplanet.com/domestic-compliance-policy.html)
We strive to comply with all federal, state, and local regulations, as well as all export restrictions, and that sometimes requires additional information from our customers to ensure that we are following the requirements that have been put in place by the government. It also can result in certain items being restricted from shipping, as it happened with your order. Thank you for your understanding.

Valutata 5 stelle su 5

Good quality merchandise

Good quality merchandise. Fast shipping

22 aprile 2025
Non scritta su invito
Logo di Dvor

Risposta di Dvor

Thanks for the feedback Frank! We look forward to helping you with your next purchase!

Valutata 5 stelle su 5

DVOR provides great prices and reputable productsst…

DVOR has been great for providing great products at reduced prices. I ahqve received all productws in good time, anmd a return of an iten which didnt fit went well

13 maggio 2025
Non scritta su invito
Logo di Dvor

Risposta di Dvor

We appreciate you for sharing your experience with DVOR. Thanks for being a great customer and we look forward to helping you again in the future!

Valutata 5 stelle su 5

Awesome deals, Great products

This company is first rate. I have purchased many items from them over the years since 2013. I have never had any problems with items purchased. If I did with their staff it was easily remedied. I would venture to say I only returned maybe 3 items. It was probably my fault on sizes. I recommend this site to everyone. If the fail to use it. I cant help that.

17 aprile 2025
Non scritta su invito
Logo di Dvor

Risposta di Dvor

We appreciate you sharing your experience with us John and we love that you have been using our site for so long. We look forward to helping you again in the future!

Valutata 4 stelle su 5

products are first rate

products are first rate. inventory availability is a factor to be considered when ordering. i realize this company handles 1000’s of products. they are legitimately good quality and worth the wait times. don’t wait until last minute to order a particular item. get it ahead of time.

11 maggio 2025
Non scritta su invito
Logo di Dvor

Risposta di Dvor

We appreciate you & the feedback that you are providing here. Thanks for taking the time to do so and we look forward to helping you again in the future!

Valutata 2 stelle su 5

I ordered a scope on March 22

I ordered a scope on March 22, and today is May 3. Where is my scope??? They have good prices when I find what I want. Just don't be in a hurry when you want a certain item.

22 marzo 2025
Non scritta su invito
Logo di Dvor

Risposta di Dvor

We have reviewed your order and the tracking information on your shipment. Per the carrier’s policy, a lost package claim can only be filed after at least 15 business days of no movement. Please reach out again if there are still no updates to the tracking information. Our Customer Care team can be reached Monday - Friday, between 9:00am - 6:30 Central Time (contact info here: https://www.opticsplanet.com/help-center/). We understand that this situation has been frustrating and we apologize for the required delay.

Valutata 1 stelle su 5

Way too cowardly when interperting state laws.

why let me order something you can't ship to my State? worse, you CAN ship it to my state, as extendable batons are prefectly legal to own in this state, they just cannot be carried outside of your own property. Oh and the delay on the parts of the order you didn't cancel... really? selling things you aren't even sure you can source?

UPDATE POST REPLY
there is NO state law prohibiting the sale of expandable batons, you requested proof I was security or law enforcement. but neither in required to purchase in this state. As to the rest of my review, my order is still held up because you sold something you didn't have ready access to. This has never happend in the past purchasing from you.

14 aprile 2025
Non scritta su invito
Logo di Dvor

Risposta di Dvor

We are sorry for the inconvenience and we appreciate the feedback that you are providing with this review.
Products shipping to an address in the United States are reviewed for compliance with all Domestic restrictions, a summary of which is available on our website using this link.
(https://www.opticsplanet.com/domestic-compliance-policy.html)
We strive to comply with all federal, state, and local regulations, as well as all export restrictions, and that sometimes requires additional information from our customers to ensure that we are following the requirements that have been put in place by the government. It also can result in certain items being restricted from shipping, as it happened with your order.
We hope this helps you understand and that you will give us another chance in the future.

Valutata 5 stelle su 5

DVOR

DVOR, is always the website I go check for prices. Great products and customer sevice.

1 aprile 2025
Non scritta su invito
Logo di Dvor

Risposta di Dvor

Thanks for taking the time to give us this feedback. We appreciate your review and look forward to helping you in the future.

Valutata 5 stelle su 5

Great product, handled a small issue extremely well.

Great product shipped fast. Unfortunately USPS lost the first item I ordered. A short email to customer service was promptly responded to with the option to refund or re-ship. I chose to have them ship again and had the item in hand very quickly.
Customer service was professional and very prompt with responses.

10 marzo 2025
Non scritta su invito
Logo di Dvor

Risposta di Dvor

Thanks for taking the time to leave us this feedback, our customer service team strives to always help with issues like this promptly and professionally. Have a great day!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più