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Duvalay Recensioni 

2458
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

We’ve been using duvalay mattress toppers in our camper for 3 years. They have been fantastic, so when it came to kitting out our new Motorhome they were the only place we looked. We had a small is... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We ordered bespoke bedding for our motorhome from Duvalay. They took the time to ensure the measurements were correct before going to production, resulting in a perfect set of bedding. We didn't expec... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered two mattress toppers including fitted sheets and carry bags for the beds in our caravan. They arrived quicker than the website indicated. The toppers are very good quality and provide... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We bought 4 freshtec mattress toppers with zipped sheet for our caravan. It really is worth it. Perfectly comfortable sleep now. I ordered over the phone as they were bespoke size and I found the webs... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di biancheria da letto
  2. Negozio di articoli per il campeggio
  3. Negozio di forniture per camper

Informazioni su Duvalay

Scritti dall'azienda

Duvalay are specialists in luxury sleep solutions and bedding for caravans, campervans, motorhomes and boats. Our award-winning sleep products redefine the sleeping experience in any leisure vehicle, turning it into a haven of comfort.

The extensive range includes our bestselling Duvalay Sleeping Bag, which ingeniously combines a memory foam mattress topper base with a duvet, along with the conveniently portable Travel Toppers. We offer Custom Mattress Toppers and Mattresses, tailored to ay shape or size to perfectly fit your bed. For VW Campervan enthusiasts, our Campervan Topper is designed to effortlessly enhance the comfort of Rock and Roll beds.

Duvalay is the ultimate solution to a great night's sleep on every adventure!


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

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4,8

Tutte le recensioni

(2458)

754 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

It’s a great product

It’s a great product. Service is good

2 giugno 2026
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Risposta di Duvalay

Hello Louis

Thank you for taking the time to leave your kind review.

We’re really pleased to hear that you’re happy with the product and that you’ve had a good experience with our service. Your feedback is greatly appreciated.

If you need anything in the future, please don’t hesitate to get in touch — we’re always here to help.

Warm wishes,
The Duvalay Team

Valutata 4 stelle su 5

After sending the wrong size plans we…

After sending the wrong size plans we highlighted them and they quickly changed to the correct dimensions very fast service easy to use

2 giugno 2026
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Risposta di Duvalay

Hello Hayley

Thank you for taking the time to leave your review.

We’re really pleased to hear that, once the correct dimensions were highlighted, our team was able to quickly update the plans for you and resolve this promptly. It’s great to know you found the service fast and easy to use.

If you need anything further, please don’t hesitate to get in touch — we’re always happy to help.

Warm regards,
The Duvalay Team

Valutata 5 stelle su 5

Birthday present!

This was for my husband's birthday. I have had mine for several years and they are both super

2 giugno 2026
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Risposta di Duvalay

Hello Maggi
Thank you for your lovely review.

What a wonderful birthday present! We are delighted to hear that you have been enjoying your own Duvalay for several years and that you chose to treat your husband to one as well.

There is no better endorsement of a product than coming back for another, and we are thrilled that you both think they are super. We hope your husband enjoys the same comfort and great night's sleep that you have experienced over the years.

Thank you for your continued support and for choosing Duvalay once again.

Kindest regards,

The Duvalay Team

Valutata 4 stelle su 5

Speedy resolution of an issue. Excellent customer care

There was an issue regarding an increase in cost which we were only made aware of at the point we were anticipating delivery. We explained this clearly when we rang and the issue was resolved to our satisfaction immediately. We received the items just a few days later. Everyone can make a mistake but not everyone admits to it and resolves issues without delay. Very happy with customer care

1 giugno 2026
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Risposta di Duvalay

Hello Mary
Thank you for taking the time to leave us such a thoughtful review.

Firstly, we would like to apologise again for the issue you experienced regarding the change in cost. We completely understand how frustrating it can be to receive unexpected information when you are looking forward to taking delivery of your order.

That said, we are delighted to hear that our team was able to resolve the matter quickly and to your satisfaction. We firmly believe that while mistakes can occasionally happen, it is how they are handled that truly matters, so your kind comments about our customer care mean a great deal to us.

We are also pleased that your items arrived promptly once everything had been sorted and that your overall experience was a positive one.

Thank you for your understanding, your valued custom, and for recognising the efforts of our team. We hope you enjoy your Duvalay products for many years to come and look forward to assisting you again in the future.

Best wishes,
The Duvalay Team

Valutata 5 stelle su 5

Love love love our Duvalays.

Our Duvalay purchases have been one of the biggest positive differences in our van life journey. We now have both summer and winter quilts for our van and wouldn’t go anywhere without them now. They’re honestly the best.

1 giugno 2026
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Risposta di Duvalay

Hello Jane
Thank you so much for your fantastic review.

We absolutely love hearing feedback like this! It is wonderful to know that your Duvalays have made such a positive difference to your van life adventures and have become an essential part of your travels.

Having both summer and winter quilts sounds like the perfect setup for staying comfortable all year round, wherever the road takes you. We are delighted that your Duvalays have helped make life on the road even more enjoyable and that you wouldn't dream of travelling without them.

Thank you for your valued support and for sharing your experience with us. Reviews like yours mean so much to our team, and we are thrilled that your Duvalays continue to provide the comfort and convenience they were designed for.

Wishing you many more wonderful adventures and plenty of cosy nights ahead.

Best wishes,
The Duvalay Team

Valutata 5 stelle su 5

Outstanding Quality & Exceptional Customer Service!

I am absolutely delighted with both the product and the service from Duvalay. The quality is fantastic, and delivery was incredibly fast.

What really stood out was the excellent customer service. When I had a small issue, it was resolved quickly, professionally, and without any hassle. It’s so reassuring to deal with a company that genuinely cares about its customers.

Thank you again, Duvalay, highly recommended!

Nicki

1 giugno 2026
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Risposta di Duvalay

Hi Nicki
Thank you so much, Nicki, for your wonderful review and recommendation.

We are absolutely delighted to hear how pleased you are with both your Duvalay product and the service you received. Knowing that you are happy with the quality of your purchase and the speed of delivery means a great deal to us.

We are especially grateful for your kind comments about our customer service team. While we always strive to get everything right first time, it is equally important to us that any issues are resolved quickly, professionally, and with as little inconvenience as possible. It is therefore incredibly rewarding to know that we were able to turn your experience into such a positive one.

Your feedback means a lot to everyone here at Duvalay, and we truly appreciate you taking the time to share it. Thank you for choosing us, and we hope your Duvalay brings you many years of comfort and restful sleep.

With our sincere thanks and very best wishes,

The Duvalay Team

Valutata 5 stelle su 5

Great service

Great service, product excellent and arrived in time as going on holiday.

27 maggio 2026
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Risposta di Duvalay

Hi Wendy
Thank you for your lovely review.

We are delighted to hear that you received great service and that you are pleased with your product. We also know how important it is for orders to arrive on time, especially when you are preparing to go away, so we're very pleased that everything reached you in time for your holiday.

Thank you for choosing Duvalay and for taking the time to share your experience. We hope you enjoy many comfortable and relaxing nights ahead.

Best wishes,
The Duvalay Team

Valutata 5 stelle su 5

Duvalay mattress topper

Great product

26 maggio 2026
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Risposta di Duvalay

Hello Ian
Thank you for taking the time to leave us a review.

We are delighted to hear that you are pleased with your Duvalay gold memory foam mattress topper and that you think it is a great product. It is always wonderful to receive such positive feedback from our customers.

Thank you for choosing Duvalay. We truly appreciate your support and hope you enjoy many comfortable and restful nights ahead.

Kind regards,
The Duvalay Team

Valutata 5 stelle su 5

So comfortable and has made sleeping in…

So comfortable and has made sleeping in the motorhome a pleasure

27 maggio 2026
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Risposta di Duvalay

Hi Rob
Thank you so much for taking the time to leave us such a wonderful review.

We are delighted to hear that your travel toppers are so comfortable and has made sleeping in your motorhome a pleasure. Providing a great night's sleep wherever your adventures take you is exactly what we aim for, so it is fantastic to know that we are making such a positive difference.

We truly appreciate your support and hope you enjoy many more comfortable and relaxing nights on your travels.

Best wishes,
The Duvalay Team

Valutata 5 stelle su 5

Love my Duvalay fitted sheets!

Love my Duvalay toppers that we bought for our motorhome a few years ago however dislike the bed making part and constantly snagging fingers trying to fit the bottom sheet and then noticed a post from someone who had purchased a made to measure sheet for them that I didn’t know about. Nice feel to fabric and good quality.
Bed making so much easier now and just roll the duvalays back up with sheet on in the morning. Easy to fit to topper with zip closure. Haven’t removed yet for washing. Going to order a second set for longer trips!
Great choice of colours. Only negative is standard postage takes a while and I didn’t want to pay the express postage cost on top of price of covers.

27 maggio 2026
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Risposta di Duvalay

Hello Andrea
Thank you so much for taking the time to leave such a detailed and thoughtful review.

We’re absolutely delighted to hear how much you’re enjoying your Duvalay toppers and that the made-to-measure fitted sheets have made bed making so much easier and more convenient for you. It’s great to know they’re helping simplify your routine and improving your overall experience in your motorhome.

We’re also really pleased you’re happy with the feel and quality of the fabric, as well as the colour options available, and it’s lovely to hear you’re already considering ordering a second set for longer trips.

We really appreciate your feedback regarding delivery times and postage costs—comments like this are very helpful for us and will certainly be passed on to the relevant team.

Thank you again for your support, and we hope you continue to enjoy your products for many years to come.

Kind regards,
The Duvalay Team

Valutata 5 stelle su 5

Quality product that works really well

Quality product that works really well. Time take to get exact sizing means we have a perfect fit for our drop down bed.

28 maggio 2026
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Risposta di Duvalay

Hello Margaret

Thank you so much for taking the time to leave your review.

We’re really pleased to hear that you’re happy with the quality of the product and that it’s working so well for you. It’s great to know that the time taken to get the exact sizing right has resulted in a perfect fit for your drop-down bed—that’s exactly the outcome we aim for.

We truly appreciate your support and hope you continue to enjoy your product.

Warm regards,
The Duvalay Team

Valutata 5 stelle su 5

Comfortable and affordable.

Comfortable and affordable.

28 maggio 2026
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Risposta di Duvalay

Hi David
Thank you for taking the time to leave a review.

We’re really pleased to hear that you’re happy with both the comfort and affordability of your purchase—that’s exactly what we aim to deliver.

We truly appreciate your support and hope you continue to enjoy your product.

Kind regards,
The Duvalay Team

Valutata 5 stelle su 5

Replacement Mattress

Visited showroom twice and staff were so welcoming, knowledgeable and helpful throughout.
Ordered D-Luxe Hybrid slimline and when delivered 10 days later it was a perfect fit and an absolute quality product.
Delivery company comms were first class and the driver could not have been more helpful and a credit to his company.
Thanks again…

26 maggio 2026
Non scritta su invito
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Risposta di Duvalay

Hi
Thank you so much for taking the time to leave such a wonderful review.

We’re delighted to hear about your experience from start to finish, from your visits to our showroom through to delivery. It’s especially lovely to know our team made you feel welcome and well supported, and that the D-Luxe Hybrid Slimline is a perfect fit and living up to expectations.

We’ll also be sure to pass your kind comments on to our delivery partner and driver—they’ll really appreciate the feedback.

Thanks again for your support, and we hope you continue to enjoy your new mattress.

Warmest wishes,
The Duvalay Team

Valutata 5 stelle su 5

Good quality excellent service.

Good quality, excellent service and happy to custom design and manufacture odd shapes is really helpful

28 maggio 2026
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Risposta di Duvalay

Hi Mark
Thank you so much for taking the time to leave such a kind review.

We’re really pleased to hear that you’re happy with the quality of our products and the service you received. It’s also great to know that our ability to custom design and manufacture to unusual shapes was helpful for your needs—that’s exactly what we aim to do.

Your feedback means a lot to the whole team, and we truly appreciate your support.

Warm regards,
The Duvalay Team

Valutata 5 stelle su 5

Great experience from start to finish

Great experience from start to finish. I ordered my new duvalay bedding and it was delivered well within the 14 day deadline. Used it straight away for a weeks holiday and slept like a baby for the first time ever in the caravan. Thank you

27 maggio 2026
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Risposta di Duvalay

Hello Mary

Thank you so much for your wonderful review.

We're delighted to hear that you had a great experience from start to finish. It's fantastic to know that your Duvalay sleeping bag arrived well within the expected lead time and was ready for your holiday.

Most importantly, we're thrilled to hear that you slept so well in your caravan. There's no better compliment than knowing our products have helped you enjoy a comfortable and restful night's sleep.

Thank you for choosing Duvalay and for sharing your experience. We hope your new sleeping bag continues to provide many more nights of comfort on your future adventures.

Kind regards
The Duvalay Team

Valutata 5 stelle su 5

Very impressed with our Duvalay…

Very impressed with our Duvalay mattress which was made for our camper van.
It’s made all the difference to our nights sleep.
Worth every penny.

26 maggio 2026
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Risposta di Duvalay

Hi Doug

Thank you so much for your fantastic review.

We’re thrilled to hear that you are so impressed with your custom-made Duvalay mattress and that it has made such a difference to your sleep in your camper van.

A good night's sleep is at the heart of everything we do, so it's incredibly rewarding to know that your mattress is providing the comfort and support you were looking for. Hearing that you feel it was worth every penny means a great deal to us.

Thank you for choosing Duvalay, and we wish you many more restful nights and enjoyable adventures ahead.

Warm wishes
The Duvalay Team

Valutata 5 stelle su 5

Easy to understand website

Easy to understand website, product’s exceptional

22 maggio 2026
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Risposta di Duvalay

Hi Sarah

Thank you for your review.

We're delighted to hear that you found our website easy to navigate and that you're pleased with the quality of your purchase.

We work hard to make the ordering process as straightforward as possible, so it's wonderful to know that this, combined with an exceptional product, made for a positive experience.

Thank you for your support.

Kind regards
The Duvalay Team

Valutata 5 stelle su 5

Quick service..

Quick service... but careful. Got all the measurements right. Delight to deal with and the topper is great - very comfy

8 maggio 2026
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Risposta di Duvalay

Hello Tricia

Thank you for your wonderful review.

We're so pleased to hear that you were happy with both the service and the finished topper. Taking care to get the measurements right is incredibly important to us, so it's great to know that everything fitted as expected.

It's also fantastic to hear that you found the topper comfortable and that you enjoyed dealing with our team.

Thank you for choosing Duvalay, and we hope you continue to enjoy many comfortable nights ahead.

Best wishes
The Duvalay Team

Valutata 5 stelle su 5

Great product which fits our new van…

Great product which fits our new van perfectly. Helpful friendly customer advisers.

20 maggio 2026
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Risposta di Duvalay

Hi Anne

Thank you for taking the time to leave us such a lovely review.

We’re delighted to hear that your Duvalay fits your new van perfectly and that our customer service team was able to provide helpful and friendly advice throughout the process.

Your kind words mean a great deal to us, and we’re so pleased that you’re happy with your purchase.

Kindest regards
The Duvalay Team

Valutata 5 stelle su 5

Easy to order and a speedy delivery…

Easy to order and a speedy delivery process,

21 maggio 2026
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Risposta di Duvalay

Hi Penny

Thank you for taking the time to leave us a review.

We’re delighted to hear that you found the ordering process straightforward and that your order was delivered quickly. Providing a smooth and efficient experience for our customers is always our aim, so it’s wonderful to know we achieved that for you.

We really appreciate your feedback and your support.

Kind regards
The Duvalay Team

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