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Duvalay Recensioni 

2458
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

We’ve been using duvalay mattress toppers in our camper for 3 years. They have been fantastic, so when it came to kitting out our new Motorhome they were the only place we looked. We had a small is... Leggi di più

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Valutata 5 stelle su 5

We ordered bespoke bedding for our motorhome from Duvalay. They took the time to ensure the measurements were correct before going to production, resulting in a perfect set of bedding. We didn't expec... Leggi di più

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Valutata 5 stelle su 5

I ordered two mattress toppers including fitted sheets and carry bags for the beds in our caravan. They arrived quicker than the website indicated. The toppers are very good quality and provide... Leggi di più

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Valutata 5 stelle su 5

We bought 4 freshtec mattress toppers with zipped sheet for our caravan. It really is worth it. Perfectly comfortable sleep now. I ordered over the phone as they were bespoke size and I found the webs... Leggi di più

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Dettagli dell'azienda

  1. Negozio di biancheria da letto
  2. Negozio di articoli per il campeggio
  3. Negozio di forniture per camper

Informazioni su Duvalay

Scritti dall'azienda

Duvalay are specialists in luxury sleep solutions and bedding for caravans, campervans, motorhomes and boats. Our award-winning sleep products redefine the sleeping experience in any leisure vehicle, turning it into a haven of comfort.

The extensive range includes our bestselling Duvalay Sleeping Bag, which ingeniously combines a memory foam mattress topper base with a duvet, along with the conveniently portable Travel Toppers. We offer Custom Mattress Toppers and Mattresses, tailored to ay shape or size to perfectly fit your bed. For VW Campervan enthusiasts, our Campervan Topper is designed to effortlessly enhance the comfort of Rock and Roll beds.

Duvalay is the ultimate solution to a great night's sleep on every adventure!


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

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4,8

Tutte le recensioni

(2458)

754 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Amazing personal service

Amazing personal service. I was worried that the caravan mattress topper that I ordered wouldn't fit because I needed 2 curved edges. The staff put my mind at rest so I ordered and it fitted perfectly. They send you a drawing with measurements to approve before they make it. Lovely quality, very comfortable. I ordered the Freshtec, as not a fan or memory foam, it makes me too hot! The Freshtec did it's job and keeps me cool. It's expensive but worth it. One happy camper 😁.

20 maggio 2026
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Risposta di Duvalay

Hi Catherine
Thank you so much for taking the time to leave such a fantastic review.

We’re delighted to hear that our team was able to put your mind at ease when ordering your custom-shaped caravan mattress topper. We know that getting the perfect fit is important, so we're pleased that the approval drawing process helped give you confidence before production and that the finished topper fitted perfectly.

It’s also wonderful to hear that you’re enjoying the comfort and quality of your topper. The Freshtec foam is a popular choice for those who prefer a cooler sleeping experience, so we’re thrilled that it has worked so well for you and helped you achieve a comfortable night’s sleep.

Thank you again for your kind words and for choosing Duvalay. We wish you many more comfortable adventures ahead.

Warmest wishes
The Duvalay Team

Valutata 5 stelle su 5

Great quality bedding

Great quality bedding, made in good time and great communication.

20 maggio 2026
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Risposta di Duvalay

Hi Selwyn

Thank you so much for taking the time to leave your review.

We’re delighted to hear that you’re happy with the quality of your bedding and that you were pleased with both the production time and our communication throughout.

We really appreciate your kind words and your support.

Best wishes
The Duvalay Team

Valutata 5 stelle su 5

My Duvalay fits my T30 perfectly

My Duvalay fits my T30 perfectly. Its easy to roll up and get into the zip bag and stores nicely behind my rear seat. Slightly firmer than i expected but gives a goid nights sleep

20 maggio 2026
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Risposta di Duvalay

Hi Sindy

Thank you so much for taking the time to leave your review.

We’re delighted to hear that your Duvalay fits your T30 perfectly and that you’re finding it easy to roll away and store neatly behind your rear seat. It’s great to know it’s giving you a good night’s sleep, even if it feels a little firmer than expected.

We really appreciate your feedback and your support.

Kind regards
The Duvalay Team

Valutata 5 stelle su 5

Superb to deal with

Superb to deal with. Great comfort.

19 maggio 2026
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Risposta di Duvalay

Hello Russell

Thank you so much for taking the time to leave your review.

We’re delighted to hear that you found us superb to deal with and that you’re enjoying the comfort of your purchase.

We really appreciate your kind words and your support.

Best wishes
The Duvalay Team

Valutata 5 stelle su 5

Duvaly Mattress Topper

Recently purchased a mattress topper for my rear island bed motorhome. I was quite apprehensive due to the specific shape required. Staff where more than helpful and very understanding when responding to any queries that I had. The topper arrived promptly and fitted perfectly. We have just returned from our fist trip and I can honestly say we both slept very well indeed. Great product and service, would highly recommend.

3 giugno 2026
Non scritta su invito
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Risposta di Duvalay

Hi Mick

Thank you so much for taking the time to leave such a wonderful review.

We’re delighted to hear that our team were able to support you with your queries and help put your mind at ease regarding the shape of your mattress topper. It’s great to know it arrived promptly, fitted perfectly, and that you both enjoyed such a comfortable night’s sleep on your first trip away.

We really appreciate your recommendation and your kind words about both our product and service.

Warmest wishes
The Duvalay Team

Valutata 5 stelle su 5

Campervan toppers

Campervan toppers. Very good reviews online and we live close to the showroom. We were therefore able to try the products out before buying. Lovely helpful lady made the experience very easy. Toppers turned up in a couple of days.

18 maggio 2026
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Risposta di Duvalay

Hi Terry

Thank you so much for taking the time to leave such a kind review.

We’re delighted to hear that you were able to visit our showroom and try the products before purchasing, and even more pleased that our team made the experience an easy and positive one for you. It’s also great to know your toppers arrived so quickly.

We really appreciate your feedback and your support, and we hope you continue to enjoy your purchase for years to come.

Best Wishes
The Duvalay Team

Valutata 5 stelle su 5

Excellent product and service.

Toppers looked and feel great. They were already inserted into their zipped sheets when they arrived, what a bonus. We paid extra for the super fast delivery and it was so worthwhile to ensure we had them in time for our holiday.

22 maggio 2026
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Risposta di Duvalay

Hello Ursula

Thank you so much for taking the time to leave such a lovely review.

We’re delighted to hear that you’re happy with both the product and service, and that the toppers arrived just as you needed them for your holiday. It’s great to know the pre-fitted zipped sheets were a welcome bonus as well.

We really appreciate your support and are so pleased we could help make your trip that little bit more comfortable.

Warm regards,
The Duvalay Team

Valutata 5 stelle su 5

We bought a mattress for our rock and…

We bought a mattress for our rock and roll bed in our campervan and it has transformed our sleeping! Well worth the investment

20 maggio 2026
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Risposta di Duvalay

Hi Rose

Thank you so much for taking the time to leave us a review.

We're delighted to hear that your new mattress for your rock and roll bed has transformed your sleeping experience in your campervan. A good night's sleep can make all the difference when you're away, so it's fantastic to know that you're already feeling the benefits.

It's especially rewarding to hear that you feel it was well worth the investment. We take great pride in designing products that provide lasting comfort and quality for our customers.

Thank you for choosing Duvalay. We hope you enjoy many more comfortable nights and memorable adventures in your campervan.

Kind regards,
The Duvalay Team

Valutata 5 stelle su 5

We had some good advice about what…

We had some good advice about what options were best for our VW Transporter. Bundle was a good value for money option.

20 maggio 2026
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Risposta di Duvalay

Hi Shaun

Thank you so much for taking the time to leave us a review.

We're delighted to hear that you found our advice helpful when choosing the best options for your VW Transporter. Our team is always happy to share their knowledge and help customers find the products that best suit their needs, so it's wonderful to know that you had a positive experience.

It's also great to hear that you found the bundle to be a good value-for-money option. We work hard to offer solutions that combine both comfort and quality, and we're pleased that this was reflected in your purchase.

Thank you for choosing Duvalay. We truly appreciate your support and hope you enjoy many comfortable and memorable adventures in your VW Transporter.

Best wishes,
The Duvalay Team

Valutata 5 stelle su 5

Fantastic quality bespoke french bed…

Fantastic quality bespoke french bed matress for our motorhome and memory foam toppers. Makes sleeping in our camper so much more comfortable.

20 maggio 2026
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Risposta di Duvalay

Hi Rebecca

Thank you for your fantastic review.

We are delighted to hear that you are so pleased with your bespoke French bed mattress and memory foam toppers. It's wonderful to know that they have made such a positive difference to your comfort and sleeping experience in your motorhome.

At Duvalay, we understand how important a good night's sleep is when you're away enjoying your travels, so it's especially rewarding to hear that our products are helping you make the most of your time in your camper.

Thank you for choosing Duvalay and for taking the time to share your experience. We wish you many more comfortable and enjoyable adventures ahead.

Kind Regards,
The Duvalay Team

Valutata 5 stelle su 5

Fantastic customer service.

Fantastic customer service from Jo in the showroom. She was incredibly knowledgeable about the product and helped us to make our own informed decision on the best mattress for our caravan.

It was delivered at a time convenient to us and they went out of their way to deliver to our storage compound so we could put the mattress straight in the caravan.

Highly recommend the product and the service.

21 maggio 2026
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Risposta di Duvalay

Hello Jason

Thank you so much for taking the time to leave such a wonderful review.

We are delighted to hear that Jo was able to provide the knowledge and guidance needed to help you make an informed decision about the best mattress for your caravan. We pride ourselves on offering excellent customer service, so it is fantastic to know that your experience in our showroom was such a positive one.

We're also pleased that we could arrange delivery at a time that suited you and assist with delivering directly to your storage compound, making the process as convenient as possible.

Thank you again for your recommendation and for choosing Duvalay. We hope you enjoy many comfortable and restful nights in your caravan for years to come.

Best wishes,
The Duvalay Team

Valutata 1 stelle su 5

NOT a quality product

We have 2 comfort toppers that ate just 3 yrs old and the foam has started to split- Duvalay NOT interested saying must have been badly stored!!!!
Very disappointed with a "quality" product
Will not be purchasing any more Duvalay product

4 giugno 2026
Non scritta su invito
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Risposta di Duvalay

Hello Steve

Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience.

We’re disappointed to hear that you’ve experienced issues with your Comfort Toppers after around three years of use. Our foam is designed to be durable and long-lasting, and many customers continue to enjoy their Duvalay products well beyond this timeframe when they are cared for and stored in line with our guidance.

As we are unable to trace this purchase, it is difficult for us to comment in detail on the specific products or the circumstances in which they have been used. However, we are sorry to hear of your dissatisfaction and that this has led to such a negative view of the brand.

We appreciate you taking the time to leave your comments, and we’re sorry we haven’t been able to assist you further on this occasion.

Best regards
The Duvalay Team

Valutata 3 stelle su 5

Measure and measure again

Not what I was expecting. Impossible to roll back up. Impractical size. I'll stay with making up conventional bed linen on the lounge cushions. Duvalay was my daughter’s suggestion for easier bed making but really I didn't need the foam which made it too big to fit the stowage space in my van.
p.s.
I spoke with Duvalay and, since the article was still in as new condition, took advantage of their generous 14 day policy offer to refund my purchase. Just to make clear, the product is well made from good quality and attractive fabric and the service is good. If you are thinking of buying then I recommend having a chat with Duvalay to check physical dimensions - both rolled out and rolled up - before you buy. And don’t buy foam you don’t need.

20 maggio 2026
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Risposta di Duvalay

Hello Paul
Thank you for taking the time to share your feedback.

We're sorry to hear that the Duvalay was not what you were expecting and that you have found it difficult to roll up and unsuitable for your needs. We appreciate that everyone has different comfort preferences and requirements when travelling.

We have recently tried to contact you by telephone to discuss your experience and see how we can help. There may be a solution available under our returns policy if the product is unused, so we would be grateful if you could get in touch with our Customer Services team at your convenience. We would be more than happy to discuss the options available to you.

Thank you again for your feedback, and we hope to have the opportunity to resolve this for you.

Best wishes,
The Duvalay Team

Valutata 5 stelle su 5

Quite large (5mm) but very comfortable…


Quite large (5mm) but very comfortable mattress. Best nights sleep with had in the van.

20 maggio 2026
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Risposta di Duvalay

Hi Gary

Thank you for taking the time to leave your review.

We’re really pleased to hear that you’re finding the mattress topper very comfortable and that it has helped you achieve your best night’s sleep in the van — that’s exactly what we love to hear.

We also appreciate your comment regarding the thickness. Our 5cm option is designed to provide a deeper level of cushioning and support, particularly for those looking to improve comfort on firmer or uneven sleeping surfaces, so it’s great to know it’s working well for you.

Thank you again for choosing Duvalay and for sharing your experience.

Warmest wishes,
The Duvalay Team

Valutata 5 stelle su 5

Excellent service

Excellent service, including answering questions and recitation that I’d ordered correctly.

20 maggio 2026
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Risposta di Duvalay

Hello Richard

Thank you very much for your kind review.

We’re delighted to hear that you received excellent service and that our team was able to help answer your questions and provide reassurance that you had ordered correctly.

Thank you for taking the time to share your experience and for choosing Duvalay — we really appreciate your support.

Warm wishes,
The Duvalay Team

Valutata 3 stelle su 5

Ordering was super smooth but item quality control was lacking

Ordering was super smooth. Staff were very helpful. However there was a fault with the Duvalay mattress topper protective bag when received - the zip was not properly stitched in. Not great quality control for a premium priced product. Duvalay did send out a replacement FOC when asked. Hence 3 stars not 5!

20 maggio 2026
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Risposta di Duvalay

Hello Rick

Thank you for taking the time to leave your review and for sharing your experience in detail.

We’re pleased to hear that the ordering process was smooth and that our team were helpful throughout, however we’re very sorry that your protective bag arrived with a fault with the zip stitching. This is certainly not the standard we aim to deliver, and we fully understand your disappointment, particularly with a premium product.

We’re glad we were able to put this right by sending a replacement free of charge, but we do appreciate your feedback regarding quality control, and this will be shared with our production team for review.

Thank you again for your honest comments and for giving us the opportunity to resolve the issue.

Best wishes,
The Duvalay Team

Valutata 5 stelle su 5

Many thank.s

20 maggio 2026
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Risposta di Duvalay

Hello Rosalind

Thank you very much for your kind words.

We really appreciate you taking the time to leave a review, and we're delighted you’re happy with your experience.

Warm wishes,
The Duvalay Team

Valutata 5 stelle su 5

Very comfortable mattress topper and…

Very comfortable mattress topper and great prompt service.

20 maggio 2026
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Risposta di Duvalay

Hi Alison

Thank you for your lovely review.

We’re delighted to hear that you’re pleased with your mattress topper and that you’ve found it so comfortable. It’s also great to know that you received a prompt and efficient service from us.

Thank you for taking the time to share your experience and for choosing Duvalay. We really appreciate your support.

Kind regards,
The Duvalay Team

Valutata 4 stelle su 5

Good product despatched within the…

Good product despatched within the advised time frame, packaging was a little on the fragile side but everything received in good order

19 maggio 2026
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Risposta di Duvalay

Hello Bob

Thank you for your review.

We’re pleased to hear that you’re happy with the product and that it was dispatched within the advised timeframe. It’s also good to know that everything arrived safely and in good order.

We really appreciate your feedback regarding the packaging. Comments like yours are valuable and help us continue to review and improve our processes where possible.

Thank you for choosing Duvalay and for taking the time to share your experience.

Warmest regards,
The Duvalay Team

Valutata 5 stelle su 5

We ordered a made to measure topper for…

We ordered a made to measure topper for our bed in our Adria Twin and the fits is perfect. At the same time we ordered a fitted sheet and that too is a perfect fit. All made and delivered to us within the timescale quoted.

20 maggio 2026
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Risposta di Duvalay

Hi Jacqueline

Thank you so much for your lovely review.

We’re delighted to hear that your made-to-measure topper for your Adria Twin fits perfectly, and that your fitted sheet is also exactly right. It’s great to know that everything met your expectations and arrived within the timescale quoted.

We really appreciate you taking the time to share your experience, and we’re so pleased we could help make your setup more comfortable.

Thank you for choosing Duvalay.

Warmest wishes,
The Duvalay Team

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