When I had to cancel my wedding the shop agreed to sell my dress at a much reduced price. I saw the dress in the website in the sale and then it was gone so I messaged to see if it had gone. I was tol... Leggi di più
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Today at Elvington … Birthday treat something I’ve always wanted to do. The overall experience I enjoyed. If anything, turn the music down a tad because it was different to hear your name been shoute... Leggi di più
Great afternoon for my son on 12th March, who’ll be dining out forever on the fact that the first car he ever drove was a Ferrari! He was buzzing after his own drive with instructor Martyn, then a hi... Leggi di più
Deceitful! Rang to book tried upselling me to another track for more money. When I declined he hung up on me and then didn't call back or answer again! Reading reviews dodgy and not worth the mone... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Drivers Dream Days is one of the UK’s premier operators of bespoke Driving Experiences. For unique driving-related gifts, or a fantastic treat for yourself, or an unforgettable corporate event, nobody does it better!
Informazioni di contatto
Prestwold Lane, LE12 5SH, Hoton, Regno Unito
- 01509 892260
- customerservices@driversdreamdays.co.uk
- www.driversdreamdays.co.uk
Non ha risposto alle recensioni negative ricevute
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Fantastic experience!
I’m so shocked to read such terrible reviews!! I can’t speak highly of this experience enough! I booked a 3 car drive and fast lap experience for my sons 16th birthday and was given the best customer service on the phone to take me through what was included in the booking with a choice of cars. We’ve had excellent communication via email about what to expect on the day and was greeted today with a lovely friendly lady to book us in ( gutted I didn’t get her name) she was great in getting my son excited about which cars he had on his booking.
We did que as was expected ( the itinerary clearly says to allow 30 minutes for each car) this wasn’t a problem as we enjoyed the view watching the cars on the racetrack. True team of drivers were on rotation with the cars and juniors non stop! Can’t fault them at all! I’ve got to give a special mention to Peter who was absolutely A class! His enthusiasm, encouragement and welcoming smile gave my son the best experience in the Nissan GTR it was something he will never forget. Peter had a genuine buzz and passion a real credit to your team. Thanks so much to you all, we will be back!
Absolute crooks. AVOID
Absolute crooks.We drove for 2 hours and booked a hotel for my sons birthday only to be told my son was unable to drive the chosen car (4×4) because it wasn't dual controlled and the usual car was broken. We filled in a form as requested and told that a refund would be processed. We also emailed and phoned them within 2 days.... 3 weeks on there had been no acknowledgement so we called to be told they don't offer refunds and offered a voucher....I don't think so!
We will be obviously pursuing the refund and making sure that everyone knows to avoid this company.
A failure of customer service
I booked a driving day with everyman through a buy a gift voucher. It was for a two-person supercar experience. As my son is 13 he was not old enough to do this experience. Neither my wife or myself saw the restriction when booking via buy a gift - which is different from a direct booking. The customer service person I spoke to was totally unsympathetic to this. The solution would be to buy him a junior experience would be around £99. Added to this was paying £65 to avoid a £5000 excess on the car insurance was recommended strongly. During the call I was spoken over and offered no concession or understanding. I decided to cancel and was informed my money was lost as well. All these things are within the legal rights of everyman to do - but ultimately this was a failure of customer service and understanding.
My Son and I attended Aldershot Track
My Son and I attended Aldershot Track. I had a great Instructor called Jonty who was brilliant in the Audi R8.
We had a great day driving a Porsche, Lambo, GTR and Ferrari between us.
We enjoyed the afternoon which was well organised, can recommend a day on the track.
Winston & Alex.
Total con & money making scheme!
I booked a Land Rover Defender Experience at Everyman Racing through Virgin Experience Days and had booked for my experience to begin at 1pm Saturday 1st October 2022. The advertised experience stated it was a 30 minute driving session behind the wheel of a Land Rover Defender, followed by a passenger seat experience in a high-performance saloon car.
The information disclosed to us prior to booking this experience did not clarify additional money will be charged for a weekend date. When booking the experience directly through Everyman Racing's website, hidden charges apply of £25 for a weekend. Had we of known we were to be charged an additional £25 for a weekend date, we would not have purchased the experience to begin with. This was the first misrepresentation and evidence of concealing prices for personal gain.
We arrived at Loughborough Racing Track at 12:30pm on Saturday 1st October ready for our experience to commence at 1pm. When we checked in, we were informed the 'high performance saloon experience' was in no other but a BMW 330D - a standard family saloon car which is not classed as a high performance car. Due to the disappointment of being falsely advertised as a "High Performance Car Experience" we then had to upgrade and pay an extra £25 to receive what was originally advertised and promised, in a proper high performance car. We forcefully upgraded to an Arial Atom 2 lap passenger experience. I am very disappointed that to receive what was originally advertised, I had to pay extra.
We informed the member of staff that this is the wrong experience, we have paid for a Defender, not a Discovery experience, we were told "Well the defender is broken and we only have the 2 discoveries in use". All while being smiled at and the member of staff shrugged his shoulders at us. I asked "how long ago did this happen, as we have travelled from Essex for over 100 miles and booked accommodation for this experience and had we have known prior to setting off, we could have made alternative arrangements". The member of staff replied " the defender broke 30 minutes ago" then shrugged his shoulders a second time, paired with a smug grin. This supposedly happened while we had already checked in, and were waiting on site. During this time, no one had the decency come to inform us that we were waiting for a vehicle that was broken. Instead, the staff there tried to get me to do the Discovery Experience brushing off the broken Defender. I confirmed "I will do the experience if that's all that is working, but I will be making a complaint as this is not what we paid for". Only after mentioning my right to complain, did the staff then ask if I would like to re-schedule the experience for a later date. While on site, there was no sighting of a Land Rover Defender which leads me to believe there is not a Defender available at all and instead you try to dishonestly sell the Discovery Experience as an alternative.
The whole experience was utterly poor, from the quality of the super cars, to the lack-of compassion and dismissive attitude from the staff to correctly informing us of the broken defender and trying to re-book for a later date. This is not an experience I would recommend to anyone, and judging by the numerous poor reviews of Everyman Racing, it seems this is a common practise - To miss-sell and falsely advertise your services for a large personal gain.
Utterly poor experience and it seems to be a con to get money from honest people. The cars are battered and are in such poor condition. Avoid avoid avoid!
Loughborough rally driving
I'm sorry to say but we did the 12 lap rally driving experience and all I can say is it felt like I was joyriding in tescos carpark for 6 laps not even the full 12 in a knackered old subaru on a crap gravel surface that was just a oval shape. It was a complete waste of money I would 100% tell anyone I know not to bother. I went with my mate and his son we arrived and all 3 of us were finished in a maximum of 20 mins for £120 each, no way is it value for money. The car itself was a complete wreck covered in dust inside a half knackered harness to put on and what felt like a buckled wheel. I was being told to slow down every time I went into 3rd gear probably in case the wheels fell off ad that's how safe the car felt. So basically I felt kike it was a complete waste of money I'd much rather of gone go-karting would've been longer and more fun. If I was to have a final word of this place it would be AVOID. AVOID. AVOID.
Great fun
Excellent time driving today. Special mention to Lee Johnson at Dunsfold, guided me round the track and gave extra tips on where to improve. He was excellent
Another company that doesn't care about its customers!!
Absolutely awful experience with these people. It's quite clear they're not bothered about how customers enjoy their experience as they get through everyone like a big production line. One of the girls even argued with my husband about why he was there. They asked for feedback about their service, I responded with a very lengthy email and had no response from them. What a surprise!
Got to drive eventually after the pandemic!
Attended Elvington on Friday for an experience to drive an Audi R8 V10 plus, Porsch Carrera, Nissan GTR and Ferrari 430.
I had an instructor by the name of Lee Johnson. He was very polite, intuitive and a great sense of humour. I was fortunate enough to have in two of my chosen drives.
Thanks Lee, you made my day!
Fantastic morning driving HGV
Fantastic morning driving HGV. Huge thanks to Tony Cawkyell for taking us out and been very generous. My mum and daughter sincerely love it. We will be coming back.
A dissapointing conveyor belt of money…
A dissapointing conveyor belt of money making disorganised rushed example of not what it says on the tin. Couldn't drive the cars as expected, more restrictions than necessary to make the whole experience a waste of money.
AVOID THESE CON MEN!! Appalling customer service!!!
Drove 100 miles to York, then queued up for 30 mins, and paid £40 extra insurance before they told us that Drifting had been cancelled. Refused to refund me the £40 as 'head office have to do that'. Made me sign a paper saying that the Drifting experience didn't happen and I was happy for Head office to contact me. They rang, I explained just the cost of fuel and hotel had cost over £200 on top of the £280 for the experience, I couldn't afford to do it again so I asked for a refund. Never heard anything back, had to email and call them a number of times. It took 3 weeks just to get the £40 insurance back even though I'd never sat in the car! And now they are refusing to refund the other £280 I paid because 'I signed a paper saying I wanted to rebook', which wasn't explained like that, signed under false pretences. No apologies, no upgrade offered and no refund. They just want your money, absolute bandits. Avoid like the plague!!
Disappointed-wouldn’t recommend
•Should’ve had 3 laps-only had 2
•Cars very worn in appearance-not clean
•Pre paid for “media package”-not all cars recordings were successful
When we arrived, signed paperwork, showed license etc
They then tried to sell the insurance cover for £45 on top of whatever you’ve initially paid when booking.
I declined and said I didn’t want it.
They then tried pressuring me, saying that the excess is up to £5000 if I was to damage the car.
I still declined.
Surprisingly, no one came even close to crashing as it’s quite a short course.
•I also had the Passenger ride on my package.
I thought one of the super cars would take me out and show me how it’s some kinda thing.
•Instead it was a girl in her mid 20’s driving a BMW M3. She was nice and it was ok but nothing like I was imagining.
I give it a two as 2/3 instructors were really nice and informative, and the final one, (not the BMW driver, the final car I drove) he was overly rude and patronising.
Finally, about bringing children and partners unless they’re very patient. Lots of waiting around.
Very disorganised
Booked a 3 car experience for my son at Elvington. Booked for 1pm but it was ten past 2 before he got in his first car! He was then marked down as having driven his second car when he hadn’t so yet another wait. To say it was disorganised would be an understatement. Have done similar with other companies before and have to say we will be going back to them and avoiding Everyman in the future.
Excellent experience at Prestwold…
Excellent experience at Prestwold Racing Circuit 25/7/22. Lots of cars to choose from and on the day I upgraded the Atom to the Aventador for £40. Very lucky to get Tony Apliou as an instructor in the Ferrari 360 he was absolutely fantastic and gave me some advice on taking the corners better. Also, Lorraine in the Aventador gave some good advice also.
Great day out
Great day out, thanks to Andy in the Audi R8 and Barry in the Porsche
Awful communication and customer service
I bought my son a driving experience voucher via Buy A Gift. I have tried twice to book the experience via their website. Their website is absolutely rubbish and when I rang to book on the phone I was on hold for 8 minutes, finally got through to a person who couldn't help me and said she'd get someone to call me back. No one called back. Just tried again to book online and it doesn't work. I tried to contact them via the "live chat" - every time you write a message and press "submit" it tells you that they "lost connection" and to try again. It really doesn't fill me with confidence about the actual driving experience. It feels like I paid £60 for nothing! Very disappointed.
High Speed Fun
I had a track day last week with Everyman at Elvington, York. First up was a BMWI8, instructed by Paul. A nice machine, really good acceleration and fun. Paul was very friendly and encouraging. Next up was a mega motor, MClaren 570. Michael was a brilliant instructor allowing me to really get the best out of the drive whilst keeping us safe. Finally thecPorche 911 with Richard. This was great fun, chasing down the much more capable GT in front of us. Thought we had it but it was just too quick on the straight. Great day, great fun, great instructors.
Excellent experience at Prestwold
Excellent experience at Prestwold Racing Circuit. Very lucky to get Peter as an instructor he was absolutely fantastic.
Excellent driving experience with Peter…
Excellent driving experience with Peter at Prestwold Racing Circuit. We will be booking again soon.
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