Very reasonable price and excellent customer service by the branch. Slightly higher deposit than with other companies but purchasing the Deposit and Excess waiver saved me a lot of money when an... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I've been hiring cars regularly for last 18 months and during that time I've used just about all of the car hire companies, so I’ve got a pretty good idea of what's good and what's not now!... Leggi di più
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Ronaldo from the East Midlands office was great to deal with.From picking us up, he only took a couple of minutes to collect us and take us to the office. He was polite and completed the paperwork q... Leggi di più
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I hired a car from this company for 5 days. The first car broke down leaving the compound and had to be swapped for another car. The second car looked like it had been in war zone however I was in a f... Leggi di più
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Dettagli dell'azienda
Informazioni su Drivalia UK - East Midlands Airport
Scritti dall'azienda
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Informazioni di contatto
Herald Way, Pegasus Business Park, DE74 2TZ, Derby, England, Regno Unito
- 01332 408381
4,0
Molto buono
48 recensioni
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Car was good. End service poor.
Car was good.
Cost of hire and ease of extending hire was good.
Handover was poor. Rushed to get keys from me at drop off time of 19.00 so he could deal with another customer.
Got a call the next day to say he’d found a chip that I was not aware of and could not prove otherwise.
Car had been parked overnight at the branch at East Midlands airport so could have happened then. Claimed he checked cctv but I don’t see how that can be.
Anyway they proceeded to apply a £80 admin charge and £80 windscreen charge.
I wish I had gone through a proper handover but I will have to suffer it.
Not happy with the return service. Will not use again.
4 dicembre 2025
Non scritta su invito
Risposta di Drivalia UK - East Midlands Airport
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
I booked through carjet not knowing…
I booked through carjet not knowing that they were part of drivalia. Carhet previously were located near the carpark, however drivilai was located over a km away at Pegasus business park. I rang them and was picked up from the long stay car park and taken to the office. I did not get the car I had ordered and he did not show me anything about how the car worked, lights turned on etc.
I checked what time the office would be opened to when I returned to drop the car off and he told me he would be there till eight o'clock. I wanted to get the car dropped off by this time as I didn't want to walk to the airport especially as it was over 1 km away and the airport buses were not running.
I left my family earlier than I wanted to get to drop the car off by right o'clock. I arrived at ten to eight and the office was closed I tried to ring them but no one answered and he said he would stay. He knew I didn't not want to walk to the airport with two bags as I had broken two ribs and my scapula about five weeks ago and they were still sore.
I definitely will not be booking with them again, nor recommending anyone to them.
They now want me to reply through the drivalia website and look under my booking, where I didn't even book the car!! Did they read my review??
28 novembre 2025
Non scritta su invito
Overall my experience with Drivalia was…
Overall my experience with Drivalia was excellent. They were by far the cheapest in my area and the staff at EMA were really friendly.
27 novembre 2025
Non scritta su invito
Risposta di Drivalia UK - East Midlands Airport
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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