Dreams - Wellingborough Recensioni 

182
TrustScore 4.5 su 5

4,6

Castlefields Retail Park, NN8 2DP Wellingborough, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great little blow up single mattress. Very comfy. Great customer service at the Wellingborough store.

Valutata 5 stelle su 5

What a fantastic company Dreams are! Excellent sales team manager Mark, with a relaxed but informative sale of our bed and mattress. On delivery day driver Paul continued to give us an up to date t... Leggi di più

Valutata 5 stelle su 5

Wow from the very first time to walking into dreams in wellingborogh we was greeted straight away and asked if we wanted a drink and how they could help. The process of buying a mattress was so simple... Leggi di più

Valutata 5 stelle su 5

The staff were extremely helpful and patient. We were impressed by the choice and range of mattresses available and the knowledge of the member of staff. Even more comfortable pillows were available t... Leggi di più


Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di materassi

Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • Castlefields Retail Park, NN8 2DP, Wellingborough, Regno Unito

  • 01933718308

4,6

Eccellente

TrustScore 4.5 su 5

182 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(182)

13.732 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Wonderful service

The Wellingborough staff were very polite and understood my needs. The delivery men were also very polite as called to advise ETA. Also wore protective cover over footwear. Delivery went smoothly.

30 giugno 2025
Valutata 1 stelle su 5

Very sad experience even though the…

Very sad experience even though the staff that served me were so lovely at the start and very accommodating. Bed frame delivered badly marked on each corner of the headboard! Called the shop as the delivery men were leaving.. no response.. been to the shop three times and phoned Dreams with the number given and Yeap NO response even thou I left voice messages as stated by them and promises I would be contacted.. if this helps anyone DO NOT LET THE DELIVERY PEOPLE LEAVE without making them take the bed back with them

12 luglio 2025
Logo di Dreams - Wellingborough

Risposta di Dreams - Wellingborough

Good afternoon,
Thank you for taking the time to speak with me over the phone. I’m really glad we had the chance to talk and that we were able to reach a positive resolution.

I’d also like to say I’m very sorry for the poor service you experienced. It’s certainly not the standard we aim to deliver, and your feedback is being taken seriously.

All the very best, and take care.

Thanks
Hassan

Valutata 5 stelle su 5

Great experience from the moment we…

Great experience from the moment we walked into the store. We received very professional help as we chose a new mattress. The disposal of our old mattress and delivery of the new was so helpful. We are delighted with our purchase both of us sleep so well now.

28 giugno 2025
Valutata 5 stelle su 5

Dreamy experience

Staff were professional, well informed, friendly and helpful.
He took his time to explain and was able to answer some of our questions. Some additional goodies were added for no extra charge. Delivery was quick and delivery men were polite as well.

27 marzo 2025
Valutata 5 stelle su 5

Excellent service all round

Dreams provided a great service to us. The sleep simulator along with help from Maurico in the store helped us choose our mattress and base. It was delivered on time and assembled by the delivery who kept the house clean & did a great job. The mattress is comfortable & we have a great night's sleep. First class job all round.

18 aprile 2025
Valutata 5 stelle su 5

Excellent experience

The experience from entering the shop to waving the delivery drivers farewell was an excellent experience. The staff in the shop and the delivery drivers were friendly, knowledgeable and helpful. I wouldn’t hesitate to recommend Dreams to friends and family. Great stuff!

31 gennaio 2025
Valutata 5 stelle su 5

Mark

Mark, the guy who arranged my delivery, take old mattress away, would have taken my old bed too but I changed my mind as had someone who needed it, had a refund within 3 days.
The delivery guys built the bed put the new mattress on, and after 3 hours it was made up, the comfort was outstanding immediately as I have an injured back, and I thank the Wellingborough branch so much, for a smooth transaction. Also for Mark's advice before buying - invaluable.

21 gennaio 2025

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