We were hosted by Laura at the Tunbridge Wells site. we received a warm welcome and offered drinks. We tried the Sleepmatch, which was really useful. Pillows were given to aid our mattress try-out exp... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I went along to Dreams in Tunbridge Wells a few months ago with a friend who was buying a bed. We visited several furniture stores in the area and the service at Dreams was so much better than anywhe... Leggi di più
There was a sale on in Dreams so we went there first. We were met by Guy who talked us through our options who was very knowledgeable and extremely helpful. We never felt pressured in anyway but he... Leggi di più
One of the staff members Reece was amazing! Made us feel so welcome, he was so accommodating, would recommend this store. 10/10
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Unit 1 The Fountains Retail Park, TN2 3UY, Tunbridge Wells, Regno Unito
- 01892240428
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service, knowledge and product.
I had a great experience at Dreams
I had a great experience at Dreams, Tunbridge Wells. The sales assistant really knew her stuff! They arranged a delivery date perfect for me, and my daughter loves her comfy bed now!
Everything went smoothly and I was kept…
Everything went smoothly and I was kept well informed.
I have used dreams before and found…
I have used dreams before and found them very good so used again when I needed a new mattress. They kept me well informed about delivery date and specific time. Team were very professional and friendly. Cannot fault them and would use again.
Mattress Purchase
Mattress Purchase
The salesman in the store was very helpful showing the various options to fulfil my requirement. He understood my needs.
The delivery happened on the expected day, and was actually about 1 hour before the allotted delivery time frame, but this did not present a problem.
Overall a very positive experience that did not break the bank.
Thanks
The staff on arrival were really…
The staff on arrival were really helpful!
Sorted us a really good deal on a display bed couldn't refuse, would recommend dreams for the bed of your dreams!
Instore purchase with home delivery
Instore purchase with home delivery. Customer service representative Mike was helpful and informative, not pushy at all. The sleepmatch technology is also genius. Love that they can take away and recycle your old mattress.
My experience at dreams
I was shown round the store at a leisurely pace by a salesman who allowed me to interact with the products without being too invasive as well as providing good and clear advice. I was happy with my purchase and had no problems setting up a payment and delivery. My mattress arrived without delay with plenty of notice of day and time and was delivered with great care. Very pleased overall with service from start to finish.
Wow wow wow
Wow wow wow. What can I say but absolutely amazing. Bought a bed from them 2 years ago and due to a manufacturing default they issued a new base of our choosing plus an extra 8 years warranty as a gesture of good will. Best customer service faultless.WELL DONE ✔️ big shout out to Sheern in the Tunbridge Wells store. Credit to the company 😌
All around great experience
All around great experience, lovely comfy bed and good comms throughout. No complaints here!
Very friendly and professional. Great mattress.
Very friendly in store staff. Delivery prompt and professional. Very friendly delivery staff. Great advice in store and the mattress is perfect for me.
Excellent service
Excellent service. I was kept informed at all times. Delivery guys were professional. Friendly. Helpful and knowledgeable. Would definitely use again. Really really pleased.
I was very happy with all the…Excellent Customer Service
I was very happy with all the assistance provided to me during my visit to the shop in Tunbridge Wells to buy a bed. Very polite staff and extremely helpful!
Thank you!
Good knowledge and service when placing…
Good knowledge and service when placing order.
Friendly delivery drivers, on time, respectful.
Very pleased with comfort of mattress.
Exceptional service by Mike W in the…
Exceptional service by Mike W in the Tunbridge Wells store yesterday. Patient, considerate and excellent product knowledge. A real asset to the Dreams company. That is what you call five star customer service.
Dreams of dreams are made of .
Once I had decided to purchase a new bed, I’ve viewed various locations and decided to go to Dreams. The be the right type of mattress. I ordered a new divan and mattress and choose a delivery date. To efficient delivery personnel took away, my old divan mattress. I install the new one, They said it made it might take a couple of days to get used to it, but no I slept soundly from the first night. I am a very satisfied customer.
Very good professional service in store
Tunbridge Wells store is worth a visit
Tunbridge Wells store is worth a visit. Helpful and knowledgable staff. Great service
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