Smooth experience from start to finish, bed was delivered when they said it would be, and all staff in store and on delivery were extremely proficient.
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Scopri cosa dicono le persone
From the time of putting the order in to getting the bed delivered and put together, I could not fault Dreams for their customer service. The service instore was incredibly helpful with lots of diffe... Leggi di più
Mattress is higher than i expected but getting used to it.Main problem is the topper appears to make the bed width narrower so doesn`t feel like a kingsize bed . Sleeping partner is too close and make... Leggi di più
Could not ask for a better service from going into the Dreams store in Stirling, trying the "special beds" to see which would match us, to the delivery of our mattress. Very professional. We will def... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Unit 3C 19 Kerse Road, FK77SY, Stirling, Regno Unito
- 01786439206
4,8
Eccellente
114 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Smooth experience from start to finish
Smooth experience from start to finish, bed was delivered when they said it would be, and all staff in store and on delivery were extremely proficient.
2 maggio 2026
Friendly, professional and efficient
The service at the store was friendly and professional, the bed was delivered on the promised date and its assembly was extremely efficient. I'd recommend this company to anyone who asks.
10 aprile 2026
love our new bed.
Very knowledgeable and polite deliver team. Everything went as planned.
22 marzo 2026
Salesman was very nice and helpful
Salesman was very nice and helpful. We were shown various options and the sales guy was very knowledgeable. We are very happy with the new mattress we purchased.
27 gennaio 2026
A research visit turned into a purchase…
A research visit turned into a purchase of a new bed frame and mattress that’s to the help of the sales staff. Outstanding knowledge of the products and no pressure was applied to get the sale. It was a very pleasant shopping experience.
17 febbraio 2026
Non scritta su invito
Mikey P
Michael Powrie helped me with my new bed. I got the Lucia in navy brown, stunning velvet with foldable metal frame base and pull drawers each side. Very happy with it 👍🏽 x
7 febbraio 2026
Could not ask for a better service from…
Could not ask for a better service from going into the Dreams store in Stirling, trying the "special beds" to see which would match us, to the delivery of our mattress.
Very professional. We will definitely be back.
24 gennaio 2026
Excellent service from the minute we…
Excellent service from the minute we walked in the door. Louise was lovely and very polite and helpful. Deliver team great also. The new bed is amazing best sleep ever. Would highly recommend
17 gennaio 2026
Knowledgeable and friendly staff
Knowledgeable and friendly staff. Mattress delivered with care and on time. Price matched with sale price.
19 settembre 2025
They were very pleasant and have loads…
They were very pleasant and have loads of discounts in store.
3 agosto 2025
Helpful and friendly staff
The staff member we spoke with was very friendly and helpful
18 agosto 2025
Easily ordered
Easily ordered, great choice, very helpful staff. Delivered on day chosen
25 luglio 2025
Dreams mattress
Staff were great couldn’t be more helpful bed is great and delivery were smooth
20 luglio 2025
Excellent customer service bed…
Excellent customer service bed delivered on time and great assembly very helpful and kind fitter’s. Bed is so comfy and great value
18 maggio 2025
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