A Member of Dreams contacted us today to discuss our experience with dealing with Dreams Customer Service yesterday. To apologize which is much appreciated Hence I have updated my re... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
A Member of Dreams contacted us today to discuss our experience with dealing with Dreams Customer Service yesterday. To apologize which is much appreciated Hence I have updated my re... Leggi di più
L'azienda ha risposto
Needed new Mattress for Bed Base bought from Dreams last year. Checked online and then went in store to look at and try. Bought mattress and given delivery day. Received email day before with time... Leggi di più
Called into St Helens branch to browse for a new bed. No pressure sales techniques, just really excellent customer service. The Sleep Match technology was really helpful and we made a choice with de... Leggi di più
Absolutely fantastic service from Ashley in St Helens, very friendly and informative, great to get on with and he has made our day with the purchase of a recliner bed , my wife has serious back issues... Leggi di più
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda

Unit K2 St Helens Retail Park, WA9 1JJ, St Helens, Regno Unito
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Very helpful salesman in store.Delivery men polite and within alloted time scale.Mattress comfortable. Just what I needed.All good Thank you
SO helpful and patient as I tried out various mattresses, and listened to my needs regarding price. I didn't make a decision my first visit but when I returned about a month later was served by the same person who amazingly remembered a lot of the information from when I had visited and we were able to pick up from where we had left off. And all of this service was done with a smile throughout.
Second visit in just a couple of weeks due to doing our bedrooms up. Everything from the visit to receiving the delivery was perfect. Quality of the beds is excellent too. You certainly do dream on the beds. Fabulous beds. Do like the way you can test out which mattress is right for you on the dream tester machine
Brilliant service in the St Helens store, friendly store manager that couldn’t help us enough. Really recommend the store and company ☺️
Honest straightforward no bull shit . Shop staff that speak our language.
We were made very welcome. The gentleman that served us was lovely, he offered us refreshments and he wasn't pushy. We would definitely go back.
The delivery driver Colin was so helpful, polite and very accommodating with my order.
Ashley was a friendly and approachable salesman who made the whole experience easy and comfortable. He gave us the time we needed to make our decision without any pressure, and ensured we were completely happy with both the mattress and bed frame. His thoughtful gesture of offering complimentary pillows was a pleasant surprise and added to the positive experience. My partner and I left the store very satisfied with our purchase, and thanks to Ashley’s excellent customer service, we felt even more confident in our choice.
The delivery was seamless and the delivery guys were courteous and helpful. Thank you
Absolutely fantastic service from Ashley in St Helens, very friendly and informative, great to get on with and he has made our day with the purchase of a recliner bed , my wife has serious back issues and it will make our lives so much better, deal done in half hour and we left the branch delighted... You can't believe how much a difference it will make in my wife's quality of life and wellbeing...thank you 👍
very professional good service and product will recommend thank you
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Informative and nice people to deal with from sales to delivery and assembly.
Quality product that appears to be built to last . Cheers
I didn’t have any issues with the installation. They arrived 30mins early and took about 30 minutes to install and took away all the packaging

Risposta di Dreams - St Helens
Very helpful staff, no hard sell. Good range of quality mattresses. The sleep scan is really helpful.
Very good information given in-store and delivery staff were very efficient.
The bed is very comfortable and we are sleeping well
Customer service was amazing
The 2 gentleman were very polite and extremely helpful
Thank you
I just want to thank Dreams for my new mattress that was delivered yesterday. I've had the best night sleep I've had in ages. I called in the showroom a week ago and spoke to Ashley. I told him all about my woes about a recent experience with another bed shop in Ashton. He then took me around and showed me all the 'medium' ones and told me about each one. After my recent disaster he was so kind as to point out the ones he knew I deff wouldn't want. I eventually settled on a Burford which was within my price range. It is lovely and comfortable. Thankyou so much Ashley. Dreams really are the best!!!
From point of sale to having the bed installed everything went smoothly. The salesman in the store was a lovely down to earth man who wasn’t too pushy but provided us with all the information we needed. The men who delivered the bed were friendly, polite and efficient. Dreams kept us regularly informed of delivery times. We were made to feel like valued customers. All in all a great experience. Oh and we love the bed.
Excellent quality product and a great price. Delivery team were excellent too !
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