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Dreams - Portslade Recensioni 

226
•
TrustScore 5 su 5

4,9

Negozio di letti
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Sede

Cambia sede

91 Fishergate Terrace, BN41 1PH Brighton, GB

•
01273023328

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We popped into the Portslade branch of Dreams to look for a new mattress and found the whole experience to surprisingly relaxed and enjoyable. (How often does shopping mean lying down and relaxing... Leggi di più

Valutata 5 stelle su 5

Great choice, helpful staff and no rush to make a decision. The showroom is well laid out making browsing easy. Harrison was super helpful and set us up on the sleep mapping machine to help us in our... Leggi di più

Valutata 5 stelle su 5

The store is well laid out, clean and smart, and has a very good range on display. On both of the occasions we visited the showroom the staff were particularly impressive…being friendly, polite, k... Leggi di più

Valutata 5 stelle su 5

Attentive and helpful colleague who gave us space to make our own decision, but there to answer the questions we had. By visiting the store personally able to try the products before making a choice.... Leggi di più

Dettagli dell'azienda

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  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
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Scritti dall'azienda

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Scritti dall'azienda

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informazioni di contatto

  • 91 Fishergate Terrace, BN41 1PH, Brighton, Regno Unito

  • 01273023328

4,9

Eccellente

TrustScore 5 su 5

226 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(226)

14.190 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più
Valutata 5 stelle su 5

Excellent

Extremely good service from the moment we stepped into the shop in Portslade to when we received our bed. So so comfortable.

5 ottobre 2024
Valutata 4 stelle su 5

Good customer service

We initially had some issues with the order but these were resolved very quickly by Kishan once I got a chance to speak to him. Very impressive customer service, thank you.

27 settembre 2024
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Risposta di Dreams - Portslade

Good afternoon Stephen,

Thank you for taking the time to leave us your review and for speaking with me today.

I am very sorry to hear of the issues you have encountered. However, I am delighted that during our call, we were able to come to an agreement to bring this matter to resolution.

I have sent you an email as agreed and will be happy to help if you require any further assistance.

Many thanks,

Kishan

Valutata 5 stelle su 5

Awesome

Awesome people work here!
Had to rush and buy mum a bed she’s been very unwell and they were very attentive and got the bed delivered asap

28 giugno 2024
Valutata 5 stelle su 5

All very smooth from purchasing to delivering

Quite happy with our purchase! The advisor at the shop was very helpful and patient. We were introduced to an air bed to give us some suggestions on what mattress could be the best for us. It was a bit fun too!
Everything went well later on with the delivery. The two lovely delivery men were so lovely, they helped me pack the old mattress as I was alone with my baby since the morning. Now, we are enjoying good night's sleep! Thank you guys!

14 settembre 2024
Valutata 4 stelle su 5

We had excellent customer service

We had excellent customer service in the shop and the mattress so far is comfortable and of a good standard. My only minor criticism is that I didn’t get a reminder when the final balance payment was due a week before delivery. Fortunately I did remember to pay it. The delivery driver was very polite, helpful and efficient.

17 agosto 2024
Valutata 5 stelle su 5

Fabulous mattress …

I have already done 2 surveys for you so I won’t repeat myself. All I can say is that the mattress is fabulous, wish I’d bought one a few years ago.

Brilliant!!

1 agosto 2024
Valutata 5 stelle su 5

5☀️☀️☀️☀️☀️ From ordering my bed I store at…

5☀️☀️☀️☀️☀️ From ordering my bed I store at Portslade with Martin the service was fantastic, no pushy sales talk, helpful and there if I needed him, explained everything when ordering and a really lovely guy, delivery was on time only had to wait 2wks and the guys were polite and professional, I then when back to the store the nxt day and saw Chris this time who again was helpful, and the service was fantastic and ordered the same bed in a kingsize Cannot recommend Dreams enough especially the Portslade store! Thank you Martin and Chris 😊..Amanda

22 luglio 2024

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