Excellent service received when Dreams delivered our sofabed. Delivered on agreed date as arranged. Delivery men assembled the sofabed and took away the packaging. Very pleased with the service rec... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
A really positive experience for us choosing a new mattress. We went in completely unsure what kind of mattress we required other than we didn’t want memory foam again, and Hannah ran us through the S... Leggi di più
A large showroom with lots of beds and mattresses to suit all needs. Plenty of staff to help along with a fancy machine that suggests which mattress might suit you personally. Good service from orderi... Leggi di più
The whole experience from shop to delivery was excellent. Sadly I don’t remember the name of the lady who served me in the Poole branch but her knowledge was brilliant and her patience while I made m... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Wessex Gate East Retail Park, BH15 3TF, Poole, Regno Unito
- 01202122284
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Could not fault the entire experience
My recently widowed mother-in-law went to the Dreams store in Poole with me. I told one of the sales staff, Andrew, about her bereavement to avoid any awkwardness. He was considerate of her feelings and v helpful and knowledgeable regarding the bed purchase.
Delivery and collection of old bed was just a week later - up, and down, several flights of stairs to a flat. The delivery men were polite, unfazed by the stairs and again knowledgeable about the product. They both wore protective overshoes!
I asked about the recycling of the old bed and one of the chaps told me what each part is used for. He was enthusiastic about Dreams as an employer and its eco credentials.
Well done Dreams.
Recommend
Very accommodating in store, wealth of knowledge and not pushy. Helped us buy our dream mattress
Good communication and delivery.
Good communication and delivery.
Looking forward to a great nights sleep in our super king bed.
Everything aligned with our specific…
Everything aligned with our specific special requirements
Great service from Dreams in Poole
Great service from Dreams in Poole. The representative understood my needs and matched me with a great bed base and mattress. Even pillows were tested out. Bed is not due for delivery for a month or so, so will send another review then.
Potrebbe usare l'IA per rispondereMostra di più
Cut off all the extra material of in…
Cut off all the extra material of in the drawers. Where clips join the bed together leave the covering looser so that you can push the clips on properly. Also didn’t show on diagram where the feet and castors should go.

Risposta di Dreams - Poole
Great mattress expensive but it really…
Great mattress expensive but it really does the job so sleeping better
From start to finish we’ve been very…
From start to finish we’ve been very pleased with our experience with Dreams. Would be more than happy to recommend.
Excellent service and very helpful
Great service
Great product. On time as promised, courteous delivery team who assembled quickly and efficiently - all packing& old bed taken away - couldn’t have been easier
Amazing service
My partner and I used the machine that pick the best mattress for how you sleep and the sales assistant was amazing and took us around to test several , we picked one he recommended and got a bed frame, pillows, mattress protection and all the other insurance too, he was extremely helpful and even so lovely towards our daughter
Thanks so much .merry to all .kiss and…
Thanks so much .merry to all .kiss and hug s Suzanne and Richard xx
Poole store review
We went to dreams in Poole and the lady who served us was very helpful. We were shown how to us the mattress machine which tells you which mattress suits your needs. She then walked around the store with us talking us through all the mattresses which would be the best for us. We’re very happy with our purchase and probably would have purchased the wrong type of mattress if we didn’t have the help from the lady who served us.
Very good service.a1 from start to finish
Very helpful staff .we found out which bed was ideal for us.it was a dreams 1600 gel bed.it was delivered on time .by very helpful guys.this is the best bed and service we have ever had.a pleasure to do business with.without any pressure.thankyou.
Great service
Great customer service, very good explanation for every questions we've asked, all the information about promotions at the time!
Adapted to my budget
Adapted to my budget. Patient store advisor. Generous offers/extras on purchase. Respectful & helpful delivery guys.
Excellent Service
A large showroom with lots of beds and mattresses to suit all needs. Plenty of staff to help along with a fancy machine that suggests which mattress might suit you personally. Good service from ordering right through to very helpful and polite young delivery drivers, nothing too much bother. Well done dreams, an excellent all round service.
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