Excellent service received when Dreams delivered our sofabed. Delivered on agreed date as arranged. Delivery men assembled the sofabed and took away the packaging. Very pleased with the service rec... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
A really positive experience for us choosing a new mattress. We went in completely unsure what kind of mattress we required other than we didn’t want memory foam again, and Hannah ran us through the S... Leggi di più
A large showroom with lots of beds and mattresses to suit all needs. Plenty of staff to help along with a fancy machine that suggests which mattress might suit you personally. Good service from orderi... Leggi di più
The whole experience from shop to delivery was excellent. Sadly I don’t remember the name of the lady who served me in the Poole branch but her knowledge was brilliant and her patience while I made m... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Wessex Gate East Retail Park, BH15 3TF, Poole, Regno Unito
- 01202122284
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Shaun at Poole made spending an awful…
Shaun at Poole made spending an awful lot of money a fun and friendly experience.
Great service
Great service . Sales made everything clear. Delivery fantastic. At last I get a better night's sleep, and afternoon nap as well
Very Good communication!
Very Good communication!
Reliable
Good staff -helpful-polite-knowledgeable
Positive experience
I had a really good experience with dreams , love my new bed, it's taking me a little while to get use to as it's really high. The only problem I have is that every time I sit on the bed the mattress moves.
Good sales person in shop,good delivery…
Good sales person in shop,good delivery team excellent bed.
Bed delivered and setup as promised
Hannah in your Poole store is very…
Hannah in your Poole store is very knowledgeable. Showed us everything that your sleepmaster recommended and told us the differences between them. Explained all the finance details when we came to make our payment. Excellent member of the team.
I needed a bed fast …
I needed a bed fast due to pending hospital visit. They sorted everything and all was well until the bed was delivered and wouldn’t go up the stairs.
I now needed another bed faster!! The guys at dreams were brilliant, sorted everything out with as little fuss as was possible and the new bed is super comfy.
Would not hesitate to go back to them again. Brilliant
superb company, the best
Dreams for Beds and Mattresses, you can't go wrong, great value, exceptional quality in what ever you buy.
Dreamy
Wide selection of bed options avalible with very helpful & knowledgeable staff.
brilliant experience
brilliant experience, knowledgable salesmen.
we even got to sleep test on a machine
and the mattress is amazing!
Gentleman in store was very helpful…
Gentleman in store was very helpful amnd there was no pressure.
Excellent pressure free sales
Friendly sales. Prompt delivery. Helpful and friendly delivery team.
Great selection of good quality beds…
Great selection of good quality beds and mattresses.
Good sales team; very friendly and knowledgeable.
Good experience
Helpful and friendly staff were willing to listen to our wants and needs.
The delivery men were very efficient
The delivery men were very efficient, they wore shoe covers to ensure they didn't leave any dirt. took everything into the correct room. I didn't opt for installation which was not a problem easy to put together.
Extremely comfortable bed very happy with my purchase and the service received from Dreams
Coolteck Sensation elite memory foam Mattress
We went and bought a coolteck sensational mattress at first I went back to the shop as not sure if this was the right mattress for me as felt harder than the showroom one. After trying different mattresses I decided to stay with the one I had purchased as they gave an exchange guarantee after trying it for 30 days. We have had this mattress a few months now and I am really pleased with it as if I have a bad back after sleeping on this mattress I wake up feeling much better. It is now getting to feel so comfortable and has softened off a bit more. The staff were very helpful all the time and let me decide which mattress I wanted but also helped when I was asking questions. I would recommend this mattress if you want a comfy good night sleep my husband loves it and says he sleeps better.
Potrebbe usare l'IA per rispondereMostra di più
Shockingly poor quality of mattress
Worst mattress I’ve ever had and the most expensive, £1500 and within five months it is collapsing on three sides it is in worse condition then the last one we had for 8 years. Call dreams they come round say we misused it by sitting on it occasionally! Didn’t know you can’t sit on a mattress! Wish they told us when we’d bought it!never had a problem with any other mattress we have owned before and used exactly the same! so stuck with a mattress that is super uncomfortable and giving me back pain until I we afford to get a new one, will not be buying it from Dreams

Risposta di Dreams - Poole
Excellent Service
Excellent Service. Delivery was made easy and it was no problem to change delivery date. Delivery chaps were really helpful.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







