First time using this company. Ordered bed online, website very easy to use. Order status & delivery email communications were timely & accurate. Allocated early delivery slot (7am-9am) on de... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
From walking into Dreams (Oldbury branch) we were greeted by Nicky who was very helpful also helped by Andy ordered mattress of our choice delivered by two weeks later by two lovely lads.whole experie... Leggi di più
Very helpful bought new pillows 1 is more firmer than the other even tho thay same pillows
Fantastic customer service, Andy and Nicky both made us feel very comfortable, they used their knowledge to suggest a wide variety of products that they believed would suit us. They were very transpar... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Unit 1D Granada Trading Estate, B69 4LH, Oldbury, Regno Unito
- 01218158529
4,7
Eccellente
323 recensioni
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Great service
Great service, quick & reliable to arrive at time stated!
Polite and friendly team that arrived :-)
24 luglio 2024
I must say the best sleeps we’ve had in…
I must say the best sleeps we’ve had in a long time so far, we hope it continues because we had cheaper mattresses in the past that start off comfortable then after a couple months it doesn’t stay the same as it started, it is early days so let’s see.
5 luglio 2024
Information and advice on the product.
22 giugno 2024
Sleeping like a dream!
Wow. Excellent service from going to look at beds to purchase and delivery. I had to change delivery 3 times but had no hassle and also due to work commitments needed an early delivery ( between 7am & 9am) text and email confirmation the day before and a knock at the door at 6.45am to deliver my new bed! The two guys were efficient and quick taking my old bed away and by 7 am my bed was built and installed ready to use. The text at 7.30am telling me my driver would deliver between 7 & 9 was a bit late but marked ke chuckle. 🤭
I would definitely recommend Dreams. There is no ‘ hard sell’ and the staff are polite and knowledgeable.
22 giugno 2024
Good staff and good products
Our experience with Dreams was good from start to finish. The sales staff in the shop listened to what we wanted and the buying process was very clear and well explained. We wanted the mattress delivered to another part of the UK and the delivery went very smoothly. The delivery staff were excellent and completed the whole positive process.
10 maggio 2024
Very competitive price and fast and…
Very competitive price and fast and efficient delivery! Thank you!
12 maggio 2024
Mary - Fantastic customer service
Mary, the sales advisor was helpful and supportive with my needs . Fantastic service .
4 maggio 2024
Non scritta su invito
I had a great experience with Dreams
I had a great experience with Dreams. Chris was extremely helpful and informative, so I now know I have got the best bed for me. I was not rushed in my decision as i took time on each bed to see what would suit my arthritis. I would totally recommend them as I was very impressed with the service.
16 marzo 2024
Very helpful in store
Very helpful in store, great price with a fantastic delivery with build service.
6 aprile 2024
Great price for my mattress
Great price for my mattress, lovely helpful staff.Arrived on day requested, also great helpful delivery drivers. I will be shopping at dreams oldbury again.
28 marzo 2024
Usha greeted us as soon as we entered…
Usha greeted us as soon as we entered the store and explained the mattress tester. We got the correct mattress. She served us from entering to exiting the store. Great service.
22 febbraio 2024
Pleased with service
Pleased with service, took old mattress away no problem, mattress is very comfortable
22 marzo 2024
please with choice of mattress
Pleased with choice of mattress’s.Usha the sales assistant was helpful knowledgeable and efficient.I was fortunate to see a mattress that was on offer .Would highly recommend Dreams.The delivery guys were on time, polite and respectful .What a great team.
13 febbraio 2024
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