I had been to several other shops and found Debbie at Dreams was most helpful without pressure. She ensured that I knew the correct type of mattress that I required, she showed me several and by elimi... Leggi di più
Sede
Cambia sedeUnit B3 Fosse Park South, Fosse Park Avenue, LE19 1HY Leicester, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Unfortunately I didn't ask for the girls name who served me and my wife, who was amazing from the minute we walked in to the showroom. She was very kind very helpful and knew what she was talking abou... Leggi di più
The gentleman serving was very knowledgeable and helpful. No pressure selling just gave me time to decide What would have given it a better rating would be to have been acknowledged as I walked into... Leggi di più
Chris was very helpful. he found the perfect mattress for us using the sleep match machine, he went above and beyond to find a bed frame that we liked in a reasonable time frame for delivery. 5 star s... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- anche in
- Negozio di biancheria da letto
- Negozio di materassi
- Negozio di mobili per camere da letto
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Unit B3 Fosse Park South, Fosse Park Avenue, LE19 1HY, Leicester, England, Regno Unito
- 01162164470
4,7
Eccellente
305 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
TIME WAS TAKEN TO ENSURE WE CHOSE THE…
TIME WAS TAKEN TO ENSURE WE CHOSE THE CORRECT MATTRESS. WE WERE NOT RUSHED AND STAFF WERE VERY FRIENDLY, KNOWLEDGABLE AND POLITE
18 aprile 2025
Mattress purchase
Friendly knowledgable staff and a relaxing experiance.
17 aprile 2025
Non scritta su invito
New king size bed
Very helpful and knowledgeable staff in the Dreams store
Regarding the delivery, which was only one week wait, we were kept informed on timings and on delivery day the two guys were exactly on time. They were very helpful and efficient. Even helped removing old mattress out of bedroom and into garage for us.
Bed is just what we needed and is very comfortable.
Would definitely use this company again and recommend to others.
28 marzo 2025
Well received in the store
Well received in the store, assistant was extremely helpful and knowledgeable.
30 marzo 2025
Very comfortable and great storage space.
Great customer service, comfortable bed and great space
30 marzo 2025
Excellent customer service
The staff in the shop and the delivery men couldn't be faulted. Excellent customer service. There is just one slight hitch. The mattress is very comfortable, but sooo heavy I struggle to get the fitted sheet on! Not something I could have checked in store. I think the issue is that the mattress drops down in the frame, making it harder to lift up.
29 marzo 2025
We love our new bed
We love our new bed. The staff in Dreams were all extremely helpful and helped us with selecting the best mattress for us both. A great shopping experience and great product.
28 marzo 2025
Dreams fosse park
The team at Dreams Fosse park are incredible. They catered to my needs perfectly and made sure I bought the right bed. Absolutely fantastic.
22 marzo 2025
Sweet Dreams!
From start to finish, choosing buying and sleeping in our new bed was a dream.
Lauren looked after us as soon as we set foot in the shop.
We had a lovely cuppa, had a sleep assessment and were shown which mattresses suited our sleep style.
We tried loads in the shop. No pressure to buy just great advice.
We love our new bed. X
22 marzo 2025
Informative and very helpful assistant…
Informative and very helpful assistant Christopher who spent a lot of time in giving me the chance to try several beds and answer questions. I was looked after and offered a drink and didn’t feel rushed.
15 marzo 2025
I’m very satisfied with my experience
I’m very satisfied with my experience at the store. As soon as my brother and I walked in to the store, one of the colleagues named Debbie welcomed us and asked if we are looking for anything that she can help us with. Debbie recommended us to lay down on the test mattress which helped us pick what type of mattress we need best for comfortable sleep.
After that experience my brother decided to go with the purchase few days after and later on I bought one myself and I was treated really friendly from the start when Debbie came up to me with a smile and offered a drink while my order was being processed. The whole experience was very pleasant and smooth. I really like the store because the whole team is very friendly and helps you in the best possible way suited to your needs and budget as well. Thank you so much for your great customer service!
9 febbraio 2025
A quick and easy deivery with concise…
A quick and easy deivery with concise instructions and advice for the delivery team.
15 marzo 2025
Very professional service frome all…
Very professional service frome all concerned
I'm a very happy customer
7 marzo 2025
An overall really good experience
We had a really good experience with Dreams. The staff in the store were so professional, knowledgeable and helpful, the communication following order was really good as was the delivery information and the delivery was on time.
2 marzo 2025
First Class Experience !
The Staff were on hand to answer all our questions throughout our visit. Knowledgeable and polite they took us trough all the options available in a friendly manner.
The Bed was delivered on time by the excellent delivery guys, who quickly removed our old bed before installing the new one in a very professional manner.
Quality of the New CAMBOURNE Bed is first class and Very Comfortable.
Well done The DREAM TEAM !!!
2 marzo 2025
A dream of a sleep 😴
Fabulous sales team. So far our Tempur mattress has been a dream. It’s so comfortable and supportive and no back ache.
One issue I have is that if you want to exchange to something cheaper, the refund is ONLY in vouchers and not back to your account. This is not good practice, hence 4 stars only.
2 marzo 2025
Dreams so professional.
The welcome as we entered the store, was not pushy but enquired what we were looking for! We were very pleased with the whole process and purchased our choice of a mattress. very pleased. Thankyou Suhaymah.
24 febbraio 2025
Non scritta su invito
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