I had been to several other shops and found Debbie at Dreams was most helpful without pressure. She ensured that I knew the correct type of mattress that I required, she showed me several and by elimi... Leggi di più
Sede
Cambia sedeUnit B3 Fosse Park South, Fosse Park Avenue, LE19 1HY Leicester, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Unfortunately I didn't ask for the girls name who served me and my wife, who was amazing from the minute we walked in to the showroom. She was very kind very helpful and knew what she was talking abou... Leggi di più
The gentleman serving was very knowledgeable and helpful. No pressure selling just gave me time to decide What would have given it a better rating would be to have been acknowledged as I walked into... Leggi di più
Chris was very helpful. he found the perfect mattress for us using the sleep match machine, he went above and beyond to find a bed frame that we liked in a reasonable time frame for delivery. 5 star s... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- anche in
- Negozio di biancheria da letto
- Negozio di materassi
- Negozio di mobili per camere da letto
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Unit B3 Fosse Park South, Fosse Park Avenue, LE19 1HY, Leicester, England, Regno Unito
- 01162164470
4,7
Eccellente
302 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
They were on time
They were on time. Worked very quickly and efficiently. I was very pleased with the result.
12 agosto 2025
Brilliant service at Dreams at Fosse…
Brilliant service at Dreams at Fosse Park.
Lisa was outstanding
thank you..
2 agosto 2025
Non scritta su invito
Great service from start to finish…
Great service from start to finish found the right mattress and I’ve slept all the way through the night best nights sleep I’ve had in years well done
1 agosto 2025
Delivered on time the delivery people…
Delivered on time the delivery people were very helpful and informative the mattress is very comfortable the staff in the store were very helpful and friendly
1 agosto 2025
Dreams Beds
Very pleased with the showroom staff, and the delivery people, very polite and accommodating
26 luglio 2025
You get what you pay for.
You get what you pay for.
The sales guy was very professional, polite and courteous. We spent more that budgeted, so put the balance on finance. We paid for delivery of the mattress to our room of choice and paid to get them to take the old one away. We received the time slot for delivery in advance and they arrived within the slot, delivery guys were great as well. Mattress is very comfortable and supportive, slept like a dream since we had it.
20 giugno 2025
Great choices for quality mattresses
Great choices for quality mattresses. Gurs helped me with my purchase and was friendly and let me try out mattresses in peace.
6 giugno 2025
Loved how they was with me in the store…
Loved how they was with me in the store , very helpful and answered all my questions, 10/10 stars
10 giugno 2025
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di Dreams - Leicester Fosse Park
Good afternoon Ros,
Thank you for taking the time to leave us your review.
I am sorry to hear that you are finding your new mattress to be too firm.
In order to assist, I did try to call you but as I could not reach you, I have sent you an email and I do hope to hear from you soon.
Many thanks,
Kishan
Gurs was helpful and approachable.
21 aprile 2025
Non scritta su invito
Dream experience at Dreams
Very relaxed unpressurised experience. Seamless professional experience from start to finish.
5 maggio 2025
Non scritta su invito
Dreams was a great choice as receives…
Dreams was a great choice as receives great customer service from Lauren and Gurs
5 maggio 2025
Non scritta su invito
Very helpful staff. Lots of choice, reasonably priced
Very helpful and knowledgeable staff. bought bed and mattress. Delivered as promised. After delivery we realized the mattress was not ideal for us and were able to swap for another model under their guarantee scheme. Was no issue, received vouchers for the difference as second mattress was cheaper: staff equally helpful when I spent the vouchers. Would recommend
4 marzo 2025
First Class Experience Throughout
From entering the store to assembling and then sleeping on the bed and five star mattress, the experience has been seamless with no problems and a reassuring presence on hand for advice and help if I needed it.
27 aprile 2025
Amazing service from start to finish
From the moment we went to dreams, excuse the pun but it's been a dream!
The lady in Fosse Park, Debbie was incredible and we got what we needed for our guest room, it was a really easy transaction and she gave us lots of options - the service we got made us buy the bed from here.
The delivery chaps were equally as good and made it so quick and easy and so lovely to deal with.
The bed is fabulous everything we wanted, hence we would highly recommend going to Dreams for a bed, the service and product is impeccable.
20 aprile 2025
Lovely sales girl
Lovely sales girl , friendly and helpful and also very nice delivery man . Efficient and reliable and a great choice for me .
19 aprile 2025
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