Customer Service Assistant Caz (aka elf on the shelf) attend to us straight away and made it an enjoyable experience from the get go. Very professional, extremely patient, kind and knowledgeable. If... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We were greeted at the door by Imran who was extremely helpful & knowledgeable about the products in store. We tried out the sleep match which recommends 5 different mattresses to suit your needs but... Leggi di più
Always able to answer questions when i called the store, able to amend the dwlivery daye easily as we were moving so needed to change things a few times, friendly helpful staff, and the delicery team... Leggi di più
Bought two mattresses: super king, double. To replace existing 10+ year old mattresses: nothing really wrong with SK, but D had springs protruding. Large selection on show, some very expensive! Chos... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Imperial Retail Park, DA11 0DQ, Gravesend, Regno Unito
- 01474 327451
4,7
Eccellente
212 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Helpful sales assistant …
Didn’t try and push a certain product onto me showed me all the products that may suit me
Left me to make my own mind up and offered help if I needed it
9 dicembre 2023
Staff is so nice and thay dealing with…
Staff is so nice and thay dealing with us so goof.
2 dicembre 2023
Very helpful after sales service
1 dicembre 2023
Dan helped us find what we were after
Dan helped us find what we were after. He took time to go through what would fit our budget yet address our needs. I cannot fault him
21 novembre 2023
Non scritta su invito
Perfectly and lovely
18 novembre 2023
Professional and courteous service by…
Professional and courteous service by shop and delivery men, terrific bservice all the way
2 novembre 2023
Excellent service.
Delivery was on time.
Delivery men were polite, they took their shoes off, they carried my mattress upstairs and placed it on the bed for me.
Excellent service.
Excellent value and the best mattress I’ve ever had!
23 ottobre 2023
staff were very pleasant
staff were very pleasant, knowledgeable and very helpful.
The mattress provides the best sleep I've had in ages.
Full house !!
Thankyou Dreams
24 ottobre 2023
Got what we ordered and the delivery…
Got what we ordered and the delivery was on time so very happy,The staff was very helpful and polite.
14 ottobre 2023
Good service
Shop staff were helpful the item came on time and good communication from the delivery staff.
3 ottobre 2023
Great customer service and care a lot…
Great customer service and care a lot of help with the purchase i wanted as well as other offers better than what i was looking at a good explanation in what I was looking for.
12 ottobre 2023
Good quality purchase with years of
Good quality purchase with years of
enjoyable sleep with great mattress and base frame, at affordable price
Super happy
6 ottobre 2023
Very pleased with mattress and staff…
Very pleased with mattress and staff were very helpful and profession many thanks
6 ottobre 2023
Great help from the staff.good product…
Great help from the staff.good product knowledge. Ģood delivery and happy delivery crew
Thank you for the great experience.
5 ottobre 2023
Comfortable mattress
When choosing my comfortable mattress the staff at the shop were very attentive and helpful. I got my new mattress delivered to me in time and the delivery drivers were very polite and placed my mattress in the room I wanted it and even placed it on my bed. I was very pleased with the staff and their drivers very helpful.
4 agosto 2023
I’m so happy with my purchase
I’m so happy with my purchase! The team at Gravesend were so helpful when choosing my new mattress. The bed is so comfortable and I’ve slept so well! I would definitely recommend to others and return for
future purchases.
14 agosto 2023
Although we ordered the bed at…
Although we ordered the bed at Gravesend Kent we had it delivered to our new address in Wiltshire. Seamless process and arrived as scheduled the day after we moved into our new home.
The Swaffham mattress is the most comfortable one we’ve ever had and get a lovely nights sleep. The Ottoman base is great for so much storage. Highly recommend both and Dreams Beds.
10 agosto 2023
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