Elliot was very helpful and not at all pushy. He showed us potential mattresses based on the dreams analysis machine and located them for us in the showroom so we did not have to wander around the who... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Elliott was very good with us and answered all our questions. So we decided to go back the next day to place the order. He went the extra mile and explained all the order process and the delivery time... Leggi di più
Harry was absolutely brilliant! Me and my partner walked into dreams not knowing we was going to buy a bed and he helped us so much through the whole process, very professional! Helped us pick the rig... Leggi di più
My husband and I had decided we needed a new mattress, and Matt from the Eastbourne branch, was happy to guide us. He suggested we use the sleep match machine, which selected 6 mattresses to choose... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di materassi
Scritti dall'azienda
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Scritti dall'azienda

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informazioni di contatto
Hampden Retail Park, BN23 6QU, Eastbourne, Regno Unito
- 01323 520813
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Customer service
Customer service was really good. They explained everything about how to look after the mattress.
It took a while for the mattress to be delivered. However, it was well worth the wait.
I'm so pleased with my new bed and the…
I'm so pleased with my new bed and the help I received in the store.
Buying new mattress
Lady who served me was extremely helpful & had a good sense of humour which enabled me to relax. The “machine” you lie on tells her what mattresses would suit me & she made sure I tried them all & even went back to two I’d tried first but finally chose last one on the list. Very happy with new mattress.
Amazing service
Walking though Dreams doors, so welcoming staff so helpful amazing helped us chose the right mattress, then it was delivered the delivery guys amazing too, The mattress so comfortable love it.
Would recommend the whole experience was brilliant, thank you.
Excellent service throughout
Excellent service throughout, from the store to the delivery. I would highly recommend to anyone.
Great customer service
Great customer service and mattress chosen is so comfortable. Delivery straightforward and quick.
Had previous mattress from Dreams and was just as satisfied
I'm really impressed
I'm really impressed. After shopping around for a new bed within our price range we'd started to give up, but a chance visit to the Dreams store in Eastbourne changed that. Really helpful, non-pushy, lady helped us make the right choice, and our new bed was delivered as promised just over a week later. Great communication throughout from both store and delivery team, good prices and excellent service.
The guy selling the bed to us was very…
The guy selling the bed to us was very very good! Very thorough and knew everything about the bed we bought! Even sold us a pillow!!! Thankyou
Great service and product knowledge…
Great service and product knowledge from John in the Eastbourne branch
Happy Customer
The whole process of ordering our mattress to the delivery was seamless. The mattress is fantastic, super comfy & exactly what we wanted. THANK YOU.
Great service. Cannot say more
Great service, friendly staff. Delivery service spot on. Delivered on time and with a smile.
Potrebbe usare l'IA per rispondereMostra di più
Would have given a 5 star review but part missy
The delivery drivers were very efficient and friendly. Unfortunately the strap to lift the ottoman part of the bed is missing and the driver said he would report it and one would be sent in the post. Haven't received it.

Risposta di Dreams - Eastbourne
Big choice of bed frames & mattresses of good quality.
The big choice of bed frames and mattresses. Colleagues have a wealth of knowledge regarding their products with a very patient and helpful approach. Nothing was too much trouble and we were not harassed or rushed into buying anything. We were very pleased to find the perfect bed and mattress for us, however, at a competitive price in today's market. Happy customers and would highly recommend.
Great experience
All good. Great salesman. Tried plenty of mattresses. Used the automated mattress chooser. Great price and some free pillows thrown in. All good.
Dreams Eastbourne Very positive experience in the…
Very positive experience in the Eastbourne Dreams Store, I was assisted by John who was very friendly , welcoming and very knowledgeable on all the products. A very positive shopping experience
Excellent experience all round
Excellent experience from ordering in the Eastbourne store, via email updates, and a prompt delivery on the day. Highly recommended!
Excellent value, highly recommended
Excellent value, well made.
Many beds and mattresses on display which made it easy to decide.
Staff in store helpful and polite.
Delivery staff kept us in the loop on day and time they would deliver, this was reliable. They took their shoes of before entering which was much appreciated as another delivery from a different company trod mud everywhere.
Well done dreams, you are our go to store and this our second purchase.
We went in thinking we knew what we…
We went in thinking we knew what we wanted, and the bed survey confirmed we was right. Anne Marie explained all about the matteresses and then left us to check them all out. Looking forward to having our new mattress delivered in a couple of weeks. Thank you
Dreams, my experience.
In store, friendly staff efficient knowledgeable know the product. I was treated respectfully made me feel comfortable, listen to my needs, I achieved what I came for and completely satisfied the product I purchased.
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