Dreams - Cardiff Newport Road Recensioni 

I have complex needs and was treated by the assistant with such professinalism, sociability and kindness that I was able to purchase my requirement immediately.

Bought a TV bed and paid for assembly.
Ended with the wall chipped and destroyed because the people hired were unprofessional.
Update.
Issue has been solved promptly, pleased with the service.

Seller let us make our own choices on the product we wanted. Friendly, informative, efficient. Good delivery experience. Great to get old mattress recycled, not landfilled.

Went in today to have a browse. There was a lady with a dog. The dog tried to jump on the beds. Absolutely disgusting.
Male member of staff was extremely unhelpful.

Great help choosing the product and a smooth transition into installing it..
Would highly recommend.

Brilliant service in the shop (Rhys) and then excellent service delivery. The guys who delivered were super helpful and friendly.

Very friendly & helpfull sales staff & great knowledge about the beds on offer. Very good delivery service.

Friendly knowledgeable, courteous staff. Would certainly recommend and shop at Dream again if needed.

The sales assistant suggested we use the Dreams sleep match mattress to identify the best options for us. This reduced browsing time and we found the perfect mattress for us. Arrival was exactly as booked and the mattress has been a wonderful purchase

Dreams were so easy to deal with and everything went smoothly. Everyone was professional and helpful and had a good sense of humour. Very considerate and had goid communication. I would definately recommend Dreams tp people i know.

Staff very knowledgeable, good range of products
Delivery prompt, on time and great communication throughout whole process of buying our new mattress
Old mattress taken away with no problem

Looking for a mattress has never been such an enjoyable experience! Dan was attentive without being pushy and him and his colleague helped us find the perfect mattress for us. There was absolutely nothing else they could've done differently.

Their service met our needs completely and made us feel that they truly wanted the best for us. We found the perfect mattress and nothing was ever too much trouble for them!

Pam in the store was lovely. Didn't pressure us to buy a certain product. Gave us options to choose from. The delivery guys were lovely phoned us before hand. I didn't answer so they left a message. They were promt, professional and helpful.

From ordering to delivery of our beds everyone was very helpful and everything went very smoothly

Rhys in Cardiff was amazing . He knew all about the type of bed I wanted , the type of mattress etc . I purchased the bed in anticipation of moving into my new flat within 3-4 months . Unfortunately this didn’t happen ! Rhys worked with me and helped me to arrange my delivery at a later date ! So very grateful to hun & Andrea for their care & understanding at a difficult & stressful time for me ! My daughter accepted delivery of the bed & was there for it to be sssembled . She said the delivery men were prompt , polite & friendly ! Well done Dreams Cardiff ! Very happy customer

Lovely customer service, helpful and efficient.

So easy to purchase online. Small items arrived first, within the week. Delivered the bed and mattress on time, WOW!!!! Organised for delivery people to take old bed and build the new bed, they were very quick, put the bed where I asked. Extremely helpful and friendly. Very tidy, with one taking off their shoes and the other putting covers over their shoes. When they left there was no mess left behind. What a wonderful service. Keep the excellent work up. I will DEFINITELY be using this service again.

Visited the newport road store today needing a new matterus. We were greeted by ANDREA , who was lovely , she was very friendly talked us through the process of using the machine to find out what firmness we needed. She showed us a good selection of matterus which we tried and eventually found our new one. Andrea was never pushy or over bearing , was an all round pleasant and un complicated process .