Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Unethical business practices. I paid $580 for a cruise, got a confirmation, and then a representative named Denis called me to demand $200 more because of a 'system error.' They take your money instan... Leggi di più

Valutata 1 stelle su 5

Wir hatten das Dreamlines Package 3.4.26 3 Tage Rom und Kreuzfahrt Mittelmeer Princess Saphite gebucht. Wir können von ähnlichen Angeboten nur abraten. Nachdem unser Flug bis zum Abreisetag etwa 5 ma... Leggi di più

Valutata 1 stelle su 5

Nicko Cruises Flusskreuzfahrtschiff Celina. Reise auf der Donau. Dreckige Fenster. Abgelassenes Wasser stinkt. Aussicht durch angedockte Schiffe meistens nicht möglich. Leiter ist sehr arrogant. T... Leggi di più

Valutata 1 stelle su 5

Wir haben eine 14 tägige Kreuzfahrt auf der Aida mit Dreamline gemacht.Unser Gepäck war die ganze Kreuzfahrt nicht da und niemand hat sich gekümmert oder sich bei uns gemeldet. Trotz vieler E-Mail gab... Leggi di più

Dettagli dell'azienda

  1. Agenzia di escursioni in crociera
  2. Agenzia viaggi

Informazioni fornite da varie fonti esterne

Take advantage of a great selection of ocean and river cruises from the world’s most trusted cruise lines with Dreamlines. Our experienced cruise specialists will provide you with personalized advice, creating a tailored cruise vacation to suit your needs and budget. In addition, our website provides detailed, up-to-date information about all major cruise lines and their ships, extensive destinations overviews, pictures, itineraries and more. Dreamlines offers great service all at competitive prices!


Informazioni di contatto

1,2

Pessimo

TrustScore 1 su 5

229 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Gueslyne Menard was a pleasure to work…

Gueslyne Menard was a pleasure to work with. We were not sure if we were going to take the cruise we eventually booked. We were back and forth for awhile. She was very patient with us and answered every one of our questions no matter how many times we asked. We had questions about booking the flight to Copenhagen and she helped us and continues to help whenever I call. I would recommend Dreamlines and Gueslyne to anyone looking to book a cruise!

4 ottobre 2018
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Thank you Kim for your kind words and we are very pleased with your satisfaction of your cruise specialist and Dreamlines.

Know that we will continue to serve you from now until departure, when you return and for each of your future Dreamlines cruise vacations. Welcome to our family!

Regards,

The Dreamlines Team

Valutata 4 stelle su 5

Excellent service and very under…

Excellent service and very under standing

28 settembre 2018
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Thanks for your kind comments Ms. Rosas. On behalf of your cruise consultant, we look forward to further serving you with 5-star service.

Regards,

The Dreamlines Team

Valutata 5 stelle su 5

I didn't buy tickets yet

I didn't buy tickets yet, but Sandy, she is good she respond I'm happy so far.

25 settembre 2018
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Thanks Mr. Maskvin and we look forward to further assisting you in planning your cruise vacation.

Warm regards,

The Dreamlines Team

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Explained added perks and took the time to provide us with the best stateroom.

21 settembre 2018
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Dennis,

Thank you for taking the time to provide us with your positive feedback and we are honored to be able to assist you with planning your cruise vacation.

Warm regards,

The Dreamlines Team

Valutata 5 stelle su 5

They are prompt with response to your…

They are prompt with response to your inquiries. They keep your interest priority when selections for you.

19 settembre 2018
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Jami,

Thank you for your kind review and know that we are here to continue to serve you.

Warm regards,

The Dreamlines Team

Valutata 5 stelle su 5

Sunny was Awesome!

Sunny was awesome to work with. Pleasant, informative, kind, not pushy. Answered all questions thoroughly. Top notch customer service! She clearly loves her work!

18 settembre 2018
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Dear Mr. Marlow,

Thank you for taking time and for your kind comments about your cruise consultant. Our consultants do love what they do and we are thrilled to know that you had a great experience!

We look forward to wishing you a wonderful cruise vacation.

Warm regards,

The Dreamlines Team

Valutata 5 stelle su 5

JoAnn was amazing

JoAnn was amazing! She listened to my wants and needs and found the perfect cruise for me.

15 settembre 2018
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Thank you for your kind comments about your cruise consultant. We are thrilled that the perfect cruise was found and look forward to serving you from booking to departure and return.

Regards,

The Dreamlines Team

Valutata 5 stelle su 5

Good customer consultant service

Good customer consultant service. Dan made a good impression on me about their customer service.

12 settembre 2018
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Thank you for your kind comments and we look forward to serving you for all of your cruise and travel needs.

Warm regards,

The Dreamlines Team

Valutata 5 stelle su 5

Dan is AMAZING!!!!!

Dan is AMAZING!!!!!! Found us a balcony room on the almost sold-out Norwegian Bliss at a fantastic rate!! Offered to help us with bookings when the time gets closer, and to help with all the other little things that surround a vacation!!! Would HIGHLY recommend to everyone - personal service like this is missing from most other companies!! The fact that he took the time to contact me on my schedule and work with me to make this vacation the best is TOPS in my book!

11 settembre 2018
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Thanks for your kind comments and we are thrilled that you received the 5-start service you deserve and that we pride ourselves in providing.

Warm regards,

The Dreamlines Team

Valutata 5 stelle su 5

They isn’t a really good company…

They isn’t a really good company patient and found me something in my price range I will be doing business with them my next trip to

11 settembre 2018
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Ms. Hunter,

Thank you for your comments and 5-star review. We appreciate you describing us as a "really good company" and look forward to serving you for all of your current and future cruise needs.

Warm regards,

The Dreamlines Team

Valutata 5 stelle su 5

Alex was fun and helpful

Alex was fun and helpful. It was my first time booking a Disney Cruise and he made it easy.

7 settembre 2018
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Ms. Bernert,

Thanks for your kind comments and we are thrilled that you found your Dreamlines Cruise Specialist to be fun and helpful.

So pleased that you entrusted us with your vacation planning and wishing you a wonderful Disney Cruise.

Warm regards,

The Dreamlines Team

Valutata 5 stelle su 5

We are usually Carm riders

We are usually Carm riders. We visit the area multiple times a year. When I went to book ground transportation and saw Carm was 60 dollars higher I started looking for alternatives. Highly recommend this service. Driver was very courteous. We found our new transport company.

6 settembre 2018
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Dear Ms. Allison,

Thanks for taking the time to complete your review. It appears that you reviewed another company - Charm instead of Dreamlines. Hopefully the team at Dreamlines provided you with 5-star service and hope you can update your review to reflect your experience in regard to your cruise booking with us.

Wishing you a wonderful day and warm regards,

The Dreamlines Team

Valutata 5 stelle su 5

Great customer service

Great customer service. Alex took time and found us different options to make sure we got what we wanted for our vacation.

4 settembre 2018
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Appreciate you taking time to inform us of your satisfaction with your Dreamlines Cruise Consultant.

Enjoy your cruise vacation and thanks for entrusting us.

Warm regards,

The Dreamlines Team

Valutata 5 stelle su 5

Sunny Levy,was very helpful to me

Sunny Levy,was very helpful to me, she know's her job thank you,very knowledgeable,

THANK YOU.

4 settembre 2018
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Thank you so much for your kind words and for taking the time to provide us with valuable feedback on our staff and service. We will certainly let your agent know that her knowledge and abilities served you well.

Wishing you a wonderful cruise vacation and we look forward to serving you again!

Warm regards,

The Dreamlines Team

Valutata 5 stelle su 5

My travel consultant Sandy is Great

My travel consultant Sandy is Great. She listens to all your desires and offers even better advise. Would highly recommend her to everyone.

1 settembre 2018
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Dr Ms. Lupinski,

Thanks for taking the time to submit your comments about your satisfaction with the Dreamlines service. We appreciate your time and will advise your consultant of your kind words.

Your endorsement is very important to us as we strive to provide 5-star service each and every day.

Warm regards,

The Dreamlines Team

Valutata 5 stelle su 5

Our cruise not until 4/19...but so far…

Our cruise not until 4/19...but so far our Agent is doing a great job coordinating the various segments of our trip.

31 agosto 2018
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Mr. Fogg,

Thanks for the positive rating...we are and will continue to be here to serve you as at Dreamlines, we believe in personalized service from the first phone call until you return from your cruise and beyond. We appreciate you entrusting us with you vacation plans.

Warm regards,

The Dreamlines Team

Valutata 5 stelle su 5

Very pleased.

I spoke to Dan several occasions before making final decision and Dan gave me everything he promised, and more. I’m very pleased and will use Dan again to book vacations in the future.

30 agosto 2018
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Dear Ms. Cooper,

Thank you for your kind comments and for taking the time to let us know how pleased you were with the service you received from your Dreamlines cruise consultant.

Wishing you a wonderful vacation and we look forward to serving you.

Warm regards,

The Dreamlines Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più