Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Unethical business practices. I paid $580 for a cruise, got a confirmation, and then a representative named Denis called me to demand $200 more because of a 'system error.' They take your money instan... Leggi di più

Valutata 1 stelle su 5

Wir hatten das Dreamlines Package 3.4.26 3 Tage Rom und Kreuzfahrt Mittelmeer Princess Saphite gebucht. Wir können von ähnlichen Angeboten nur abraten. Nachdem unser Flug bis zum Abreisetag etwa 5 ma... Leggi di più

Valutata 1 stelle su 5

Nicko Cruises Flusskreuzfahrtschiff Celina. Reise auf der Donau. Dreckige Fenster. Abgelassenes Wasser stinkt. Aussicht durch angedockte Schiffe meistens nicht möglich. Leiter ist sehr arrogant. T... Leggi di più

Valutata 1 stelle su 5

Wir haben eine 14 tägige Kreuzfahrt auf der Aida mit Dreamline gemacht.Unser Gepäck war die ganze Kreuzfahrt nicht da und niemand hat sich gekümmert oder sich bei uns gemeldet. Trotz vieler E-Mail gab... Leggi di più

Dettagli dell'azienda

  1. Agenzia di escursioni in crociera
  2. Agenzia viaggi

Informazioni fornite da varie fonti esterne

Take advantage of a great selection of ocean and river cruises from the world’s most trusted cruise lines with Dreamlines. Our experienced cruise specialists will provide you with personalized advice, creating a tailored cruise vacation to suit your needs and budget. In addition, our website provides detailed, up-to-date information about all major cruise lines and their ships, extensive destinations overviews, pictures, itineraries and more. Dreamlines offers great service all at competitive prices!


Informazioni di contatto

1,2

Pessimo

TrustScore 1 su 5

229 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Michelle Lavy was gr8!

Michelle Lavy was gr8!! We have never bn on a cruise before,she did so well working with me&all my questions..I asked her to call me back&she did..I finally made a choice&she did so well working&explaining things for me..truly helped me alot!!

6 novembre 2018
Non scritta su invito
Valutata 5 stelle su 5

Very good

Very good. The lady that worked with me did everything in her power to get the best deal out there at the time. Many thanks to Gueslyne ask for her she was awesome.

6 novembre 2018
Non scritta su invito
Valutata 5 stelle su 5

our agent Lori was awesome in making…

our agent Lori was awesome in making all of our reservations. there are over 20 of us going. I was having alot of trouble getting everybody together but -Lori took control making it easy to do business and getting us such a great rate. even managed to get us a drink package ard spending credit and everybody was super excited about this! I will always book with her in the future!

2 novembre 2018
Non scritta su invito
Valutata 5 stelle su 5

Amazing First Experience!

Darlene S. has been such a blessing to work with. She has been nothing but attentive, responsive and really strived to provide a lot of info, so as a consumer, you feel you are making sound educated decisions for travel with confidence. I mentioned it was important make this a great experience my husband, since it was his first cruise (so we can cruise more in the future!!), while for me it was about value. Darlene was sensitive to both our needs. I can confidently say I will be using Dreamlines and Darlene in the future!!! Thank you for an exceptional experience.

1 novembre 2018
Non scritta su invito
Valutata 5 stelle su 5

The best services!

The best services!
The customer service helped me in a few minutes to book a cruise on the same ship level to stay close with my friends during vacation.

1 novembre 2018
Non scritta su invito
Valutata 4 stelle su 5

Almost 5

I would have given Lori a 5 star except she did not go over flight plan with me and the one she booked was not acceptable to me.

1 novembre 2018
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Joann,

Thank you for taking the time to provide your honest feedback. We have used your comments to better train our agents to ensure that all information is reviewed with our valued customers. It is always our intention to provide our legendary Dreamlines 5-Star service and in this case we came up short. Know that we are here to continue to serve you ensuring that you have an outstanding cruise vacation.

Appreciate your time and warm regards,

The Dreamlines Team

Valutata 5 stelle su 5

Great service!

From the day that I first contacted our travel consultant it's been an awesome experience. She constantly keeps in contact and keeps me updated. She is fantastic with bookkeeping, etc, making our vacation planning a breeze!

1 novembre 2018
Non scritta su invito
Valutata 4 stelle su 5

Great service and help

Great service and help. There was a slight issue with the price shown online and what was actually being charged but it was taken care of in timely manner and i was compensated for the inconvenience. Any and all questions i have given there was a knowledgeable answer for. Very happy thus far with my experience over the phone. Am awaiting the cruise now. Cant wait for that experience

31 ottobre 2018
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Dear Xavian,

Thank you for your note and for expressing your concerns regarding price. Our pricing is provided by our cruise line partners. While our website is updated regularly, in this case, the cruise line increased the fare and the increase was yet to be reflected. Prices are subject to change until deposited. We also offer a best price guarantee to ensure that each customer receives great value each and every time.

We are happy that this issue was immediately resolved to your complete satisfaction as customer experience is VERY important to us. Each of our cruise consultants are focused on a GREAT customer experience. It is always our intent to provide a 5-Star experience and hope that you are now satisfied.

Thank you,

The Dreamlines Team

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