Unethical business practices. I paid $580 for a cruise, got a confirmation, and then a representative named Denis called me to demand $200 more because of a 'system error.' They take your money instan... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Wir hatten das Dreamlines Package 3.4.26 3 Tage Rom und Kreuzfahrt Mittelmeer Princess Saphite gebucht. Wir können von ähnlichen Angeboten nur abraten. Nachdem unser Flug bis zum Abreisetag etwa 5 ma... Leggi di più
Nicko Cruises Flusskreuzfahrtschiff Celina. Reise auf der Donau. Dreckige Fenster. Abgelassenes Wasser stinkt. Aussicht durch angedockte Schiffe meistens nicht möglich. Leiter ist sehr arrogant. T... Leggi di più
Wir haben eine 14 tägige Kreuzfahrt auf der Aida mit Dreamline gemacht.Unser Gepäck war die ganze Kreuzfahrt nicht da und niemand hat sich gekümmert oder sich bei uns gemeldet. Trotz vieler E-Mail gab... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Take advantage of a great selection of ocean and river cruises from the world’s most trusted cruise lines with Dreamlines. Our experienced cruise specialists will provide you with personalized advice, creating a tailored cruise vacation to suit your needs and budget. In addition, our website provides detailed, up-to-date information about all major cruise lines and their ships, extensive destinations overviews, pictures, itineraries and more. Dreamlines offers great service all at competitive prices!
Informazioni di contatto
600 Corporate Drive - Suite 240, 33334, Fort Lauderdale, Stati Uniti
- +1-888-403-1425
- www.dreamlines.com
1,2
Pessimo
229 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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DARLENE WAS MOST HELPFUL IN PLANNING…
DARLENE WAS MOST HELPFUL IN PLANNING OUR UPCOMING CRUSIE FOR ME AND MY WIFES 20TH ANNIVERSARY..
HIGHLY RECOMEND DREAMLINE
23 gennaio 2019
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Very helpful!
Angela did a great job booking my first cruise with me, but I was thinking I would have gotten a better rate with a travel agent, like Dreamlines, verses booking it myself. Angela gave me the exact same price as if I were to book the cruise by myself.
23 gennaio 2019
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Risposta di Dreamlines
Thank you for taking the time to review Dreamlines. While our prices are typically lower than the cruise line direct and other travel agencies we always offer our "best price guarantee" to ensure that special customers like you always pay the lowest rate available.
In addition to our best prices, it's our legendary Dreamlines service that is sure to make you feel special! Our goal is to earn your business today and continue to be your agency of choice each and every day into the future.
Warm regards,
The Dreamlines Team
The agent was very Knowledgeable…
The agent was very Knowledgeable respectful great communication, And very in tune with topic that hand. I would highly recommend him
21 gennaio 2019
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Awesome assistance by Maggie!
21 gennaio 2019
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Risposta di Dreamlines
Dear Ms. Collins,
Thank you for taking time to give us feedback on your "awesome" experience with Dreamlines. While we always strive to provide 5-star service it seems that we came up just a bit short. Please advise your cruise expert or a member of our management team if there is anything else we can do to better assist you in making your cruise buying experience great!
Warm regards,
The Dreamlines Team
Silvia was awesome
19 gennaio 2019
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Gueslyn was the representative that II…
Gueslyn was the representative that II have been working with. She is truly wonderful. She is very knowledgable and friendly and definetly an asset to your company.
15 gennaio 2019
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Risposta di Dreamlines
Thanks for your kind note and comments regarding your cruise consultant. We are thrilled to hear that you received wonderful service and happy to have you as an important part of the Dreamlines family.
Bon voyage,
The Dreamlines Team
Representative was informative and…
Representative was informative and professional.
10 gennaio 2019
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Agent was very helpful and quick to…
Agent was very helpful and quick to return information.
9 gennaio 2019
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I had Angela as my cruise consultant…
I had Angela as my cruise consultant and she made the whole process easy.
8 gennaio 2019
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Risposta di Dreamlines
Thank you for your positive comments regarding your cruise consultant.
Bon Voyage,
The Dreamlines Team
Diana was great
Diana was great, covered everthing I needed to know.
8 gennaio 2019
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Risposta di Dreamlines
Ms. Rodriguez,
Thank you for entrusting Dreamlines and thrilled that you had a great experience with your cruise consultant. Our team of dedicated cruise experts pride themselves in providing great service.
Happy cruising,
The Dreamlines Team
Ruben was wonderful
Ruben was wonderful! Everything’s was addressed in a timely matter. Would recommend using him.
31 dicembre 2018
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Risposta di Dreamlines
Ashley,
Thank you for your kind comments on the service you received from your Dreamlines cruise consultant. Your recommendation is so important to us and an incredible complement.
Wishing you a very happy new year filled with good health, happiness and lots of cruises!
Warm regards,
The Dreamlines Team
I have been looking for a trip for a…
I have been looking for a trip for a minute at last minute....Thanks Silvia for all your help...When I called and left messages, you called back within reason....Thanks.
28 dicembre 2018
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Risposta di Dreamlines
Dear Ms. Williams,
Thank you for you kind comments as we strive to serve important travelers like you in a fast and efficient manner. Wishing you a wonderful cruise vacation.
Warm regards,
The Dreamlines Team
Michelle made this process effortless…
Michelle made this process effortless for me!
28 dicembre 2018
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Didn’t get my call Back that was promised.
She got us a good room and told me she would call me on the following Monday. It’s been a week from that and still nothing!!!!! My friend who cruises frequently told me she should have helped me get my luggage tags and all that. Now I’m in a panic. We leave out of town tomorrow. Now I’ll have to drive 30 miles in to town to get all this done unless the help line helps me. Funny how when you call to book they pick right up. When you call to resolve something you are on hold forever, which gives me plenty of time to write this.
24 dicembre 2018
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Risposta di Dreamlines
Dear Ms. Hancock,
Thank you for advising us of your concerns. A member of the management team did reach out to you as well as your cruise consultant and we understand that all of your concerns were addressed and your were provided with everything you needed for your cruise. You are VERY important to us and part of the Dreamlines VIP family!!!
We strive to provide 5-Star service each and every day as we are open 7 days a week with the exception of a limited number of major holidays. When you called on December 24th, our offices were closed (at 3pm ET) due to the holiday.
We hope you had an incredible cruise vacation and look forward to serving you again with our Dreamlines 5-Star service, expert advise, and exceptional value, making cruise booking experiences smooth, fun and easy!
Happy New Year,
The Dreamlines Team
Cruise
Sunny have been very helpful and has met every request needed while providing good customer service!
22 dicembre 2018
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Risposta di Dreamlines
Ms. Syndor,
Thank you for taking the time to rate the service received from your Dreamlines cruise consultant. We always strive to provide 5-Star service and it appears we came up just a little bit short.
If there is anything we can do to improve, please do not hesitate to contact a member of our management team.
Warm regards,
The Dreamlines Team
The attention is awesome
The attention is awesome.
Darlene gave me the best attention that I have on my life.
Tks
17 dicembre 2018
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Risposta di Dreamlines
So happy to hear that you received great attention. We pride ourselves in providing great service and always treat each important customer with the attention they deserve.
Thank you,
The Dreamlines Team
We couldn’t have asked for a better or…
We couldn’t have asked for a better or easier booking experience!
16 dicembre 2018
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Risposta di Dreamlines
Calab and Kristi,
We really appreciate your kind comments and we strive to make booking cruises easy, fun and always offer an exceptional value.
Look forward to serving you again and know that we are here to serve you long into the future for all of your cruise travel needs.
Warm regards,
The Dreamlines Team
Patience
Sylvia was very patient with me,that made it easier to finish the process!!!
14 dicembre 2018
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