Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Unethical business practices. I paid $580 for a cruise, got a confirmation, and then a representative named Denis called me to demand $200 more because of a 'system error.' They take your money instan... Leggi di più

Valutata 1 stelle su 5

Wir hatten das Dreamlines Package 3.4.26 3 Tage Rom und Kreuzfahrt Mittelmeer Princess Saphite gebucht. Wir können von ähnlichen Angeboten nur abraten. Nachdem unser Flug bis zum Abreisetag etwa 5 ma... Leggi di più

Valutata 1 stelle su 5

Nicko Cruises Flusskreuzfahrtschiff Celina. Reise auf der Donau. Dreckige Fenster. Abgelassenes Wasser stinkt. Aussicht durch angedockte Schiffe meistens nicht möglich. Leiter ist sehr arrogant. T... Leggi di più

Valutata 1 stelle su 5

Wir haben eine 14 tägige Kreuzfahrt auf der Aida mit Dreamline gemacht.Unser Gepäck war die ganze Kreuzfahrt nicht da und niemand hat sich gekümmert oder sich bei uns gemeldet. Trotz vieler E-Mail gab... Leggi di più

Dettagli dell'azienda

  1. Agenzia di escursioni in crociera
  2. Agenzia viaggi

Informazioni fornite da varie fonti esterne

Take advantage of a great selection of ocean and river cruises from the world’s most trusted cruise lines with Dreamlines. Our experienced cruise specialists will provide you with personalized advice, creating a tailored cruise vacation to suit your needs and budget. In addition, our website provides detailed, up-to-date information about all major cruise lines and their ships, extensive destinations overviews, pictures, itineraries and more. Dreamlines offers great service all at competitive prices!


Informazioni di contatto

1,2

Pessimo

TrustScore 1 su 5

229 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Most Knowledgeable Staff that Goes the Extra Mile

I would like to think that all the representatives they have are as great as the one I got. Michelle was absolutely awesome and with her insight and "bargain-hunting" skills, she worked with the limited information I gave her and has found for us a cruise that seems it will be the BEST EVER!! We are so looking forward to it and I will have to review the great time that I know we will have!!

19 febbraio 2019
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Ms. Noulis,

Thank you so much for your kind words. We pride ourselves in offering 5-star service and are so glad that your cruise expert provided went as you state "the extra mile".

Wishing you a wonderful cruise that we know will be your best ever.

Warm regards,

The Dreamlines Team

Valutata 4 stelle su 5

Airfare plus Cruise Pricing

The only issue I was disappointed with was an online advertisement through Dreamlines that stated free airfare included with cruise price if booked before April 1st. When I asked for airfare to be included, I was told the price would increase by $1000+ if I added airfare. I believe that is false advertisement by Oceania Cruises. I was not happy with that result. Paul Stroncek, the rep I worked with, was very good and I believe that issue was beyond his ability to control or help with. I was happy with Paul Stroncek's assistance with the cruise.

19 febbraio 2019
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Dear Mr. Day,

Thank you very much for your review and outlining a pricing concern. After further investigation, we determined that Oceania Cruises offers a lower price if you opt out of the cruise line offered "free" air and it seems that you were originally originally quoted the fare without air instead of the air inclusive pricing. We understand how the pricing offered from Oceania can seem a bit confusing and we are working with the cruise line and internally to better present their "air inclusive" vs non-air priced options.

Rest assured that we are here to serve you and your cruise consultant will continue to serve you and we thank you for entrusting us with your upcoming cruise vacation.

Warm regards,

The Dreamlines Team

Valutata 5 stelle su 5

MSC Cruise

The representative we spoke with, “Angela Wong,”was very knowledgeable and attentive to our needs. We look forward to our upcoming cruise and we thank you very much for your wonderful customer service!

18 febbraio 2019
Non scritta su invito
Valutata 5 stelle su 5

very easy

paul called quickly and answered all my questions I had no problems booking the correct trip for my family can't wait to go

15 febbraio 2019
Non scritta su invito
Valutata 4 stelle su 5

Andrew was helpful and attendant

Andrew was helpful and attendant. He always returned our calls in a timely manner and send emails immediately. Very good at his job!

11 febbraio 2019
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Dear Mr. Singer,

Thank you for your kind comments about your cruise experts positive follow-up. While we strive to provide 5-star service, we seem to have come up a bit short. If there is anything we can do to further assist you, please ask and a member of our management team will be sure to reach out to you.

Wishing you a wonderful cruise vacation,

The Dreamlines Team

Valutata 4 stelle su 5

A Bit Uncomfortable

I was a bit uncomfortable with the pricing. The representative asked me to give her a price to match instead of quoting Dreamlines price.

8 febbraio 2019
Non scritta su invito
Logo di Dreamlines

Risposta di Dreamlines

Dear Ms. Board,

Thank you very much for taking the time to review our service.

We are focused on serving each of our customers with 5-star service and we seem to have come up a bit short. Dreamlines is all about offering great value which includes our personalized service. We are concerned to learn that you felt a "bit uncomfortable" with our pricing including our best price guarantee. This guarantee was created to ensure our customers receive competitive prices every day.

If we can assist you further, please feel free to reach out to a member of our management team

Warm regards,

The Dreamlines Team

Valutata 5 stelle su 5

New Adventure for Grandchildren

Just started in this adventure, so far it has been very stressed free. Ask again after all the arrangements,and we are back home for my three Grandchildren are the real judges, this is for them.

1 febbraio 2019
Non scritta su invito
Valutata 5 stelle su 5

Excellent costumer service

Excellent costumer service, very professional, knowledgeable and trying to give me the best deal always. Silvia assisted me on this reservation and I’m impressive with everything she did for me to give me the best vacation package and savings. Thank you Dreamlines for having employees like silvia.

30 gennaio 2019
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service. I will recommended to all my family and friends. Kevin the sales guy that help me was very attentive and professional.

28 gennaio 2019
Non scritta su invito

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