One of the best companies I have ever dealt with. Placed order a Saturday, cancelled Sunday. Monday email received to say money refunded to my PayPal. Reordered filament lamps which were £7 cheaper ea... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Bought some downlights - which failed to turn up. Complained. Apparently courier tried to deliver - no they didnt - we have cameras. So weeks later still no show - numerous emails - oh sorry - we will... Leggi di più
Ordered 19x LED GU10 3000k Warm Bulbs after calling for a bit of advice. Bulbs arrived promptly. Unfortunately 10x of the Bulbs were the wrong colour temperature (wrong box picked off shelf), I instal... Leggi di più
L'azienda ha risposto
This company made a mistake with my order however it’s the professional way they quickly dealt with it & sorted it out that’s the reason I’ve given a full 5 star review for them Great strip light... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Downlights.co.uk is a bite sized lighting website devoted to the sale of premium downlights. As an experienced seller of downlights, we’re fully aware that choosing the best downlights for the job can be an overwhelming task as there are so many options to choose from. Options ranging from cheap imported downlights to high-quality, branded ones. This website has been designed with the customer in mind. We’ve purposely narrowed down the downlights and lamps we feature so you can be sure on the quality, no matter which option you choose.
Informazioni di contatto
Unit 3c Buckley Road Ind Est, Buckley Road, OL12 9EF, Rochdale
- 01706 521188
- sales@downlights.co.uk
- www.downlights.co.uk
3,7
Nella media
2K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
cant understand all these good reviews
ordered downlighters from this company on august bank holiday monday. wanted next day delivery so payed extra but being a bank holiday expected it to arrive wednesday, no such luck, i had to email them on the thursday to remind them of the order.with one or two excuses it was sent to me on friday, useless as i my electrician needed them on thursday ,i have to get him back now to finish job costing me extra time and money.and for this trouble i have not received an apology or a refund on the extra i paid for next day delivery.will never use again
1 settembre 2017
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Risposta di Downlights.co.uk
After investigating this review, the item that was ordered wasn't in stock at the time of ordering. We have live stock on the website which would have displayed a message saying 'Available to Back Order, Delivery Usually 2-3 Days'. We tried to call the customer and left a message but didn't get a response.
Steps have now been made to also email customers to inform them of any issues with deliveries.
The correct products were supplied and …
The correct products were supplied and delivered on time.
2 agosto 2017
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Be aware if you need Express Delivery.
I ordered some Philips Pentura lights from Downlights.co.uk which cost about £67 and then paid an extra £21 for Priority Saturday delivery. Downlights.co.uk didn't think they were a priority even though I'd paid extra, they sent them on standard delivery. Which was pretty useless to me as my builders were scheduled to fit these the next day and finish the kitchen off.
When I phoned, they were great on the phone and they did refund me the full amount and pull the parcel back before it was delivered. However it didn't resolve the fact that after all the research I had done to find the right product, I had to spend most of a Saturday rushing around trying to find an alternative that my builder could fit.
If you're ordering an express delivery from these guys, make sure you phone them up to double check that they will actually send it out as an express delivery. I'm guessing its not hard to understand a simple packing and dispatch instruction, but you never know with some people....
28 luglio 2017
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Risposta di Downlights.co.uk
We've now made further measures to correct this process to ensure that future express shipments are delivered on time. We would like to apologise again for this and I can appreciate this would have been annoying for you.
Excellent supplier
Excellent supplier - prompt service and good quality products
28 luglio 2017
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First class service and advice
First class service and advice. Purchased several down lighters for use with the GU10 Hue bulbs. Great product and service and super fast customer support and order tracking.
Recommended company and product lines.
Many thanks.
26 luglio 2017
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Up with Downlights UK
Great product coupled with a great service. It's exactly what you need if running a business.
26 luglio 2017
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Good service, good product
Quick, reliable service and good, well priced products
26 luglio 2017
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Really helpful team
Really helpful team! Great prices and my order arrived the next day!
26 luglio 2017
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Good price + excellent service
25 luglio 2017
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Very good service and fast delivery
Very good service and fast delivery
Thank you
24 luglio 2017
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Good quick delivery well pack
24 luglio 2017
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Downlight converters have done a …
Downlight converters have done a brilliant job without replastering.They look good,postage was super fast.I only got the converter ring not the lights,as I already had them.Colour was slightly different white but I could have painted them,looks fine.
24 luglio 2017
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DOWNLIGHTS FROM DOWNLIGHTS
EXCELLENT PRODUCT EXCELLENT SERVICE SUPER FAST DELIVERY
24 luglio 2017
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Very quick delivery
Very quick delivery. All packed well would use them again. All so look great now they are installed
24 luglio 2017
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Very pleased with the lights.
Very pleased with the lights.
Customer service to the highest standard.
Highly recommended
23 luglio 2017
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Reliable company
Always a very helpful company who carry a large stock and gets it out to you fast.
21 luglio 2017
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Great service quick delivery
20 luglio 2017
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Parcel arrived next day
Parcel arrived next day, all lights well packaged. Can't fault the service whatsoever and will definitely use again
20 luglio 2017
Non scritta su invito
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