Visited the Swindon branch. Had lunch in the cafe which was very good value - large portions and very tasty toasted sandwiches which came with a nice side salad. Staff were very efficient and friendl... Leggi di più
Sede
Cambia sedeHyde Road, SN2 7SE Stratton St Margaret, Wiltshire, GB
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Took my granddaughter to see Santa with the elves yesterday What a fantastic experience, the elves were lovely and Santa was so friendly , they chatted and laughed , nothing was rushed We took a... Leggi di più
I appreciate it was busy but disgusting service at the Dobbies at Stratton Swindon. We were left 15 minutes waiting to be served people who came in after me got served before we did a female e... Leggi di più
L'azienda ha risposto
Service pretty slow, cannot understand why dogs are allowed in the restaurant. On Saturday a dog did a large poo right in the middle of the Swindon branch cafe. Disgusting for people eating and drin... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Informazioni di contatto
Hyde Road, SN2 7SE, Stratton St Margaret, Wiltshire, Regno Unito
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Le persone hanno visualizzato anche
We only popped in for some training…
We only popped in for some training lobelia, but stopped to look at the new layout, very nicely set out ( couldn't resist a few things). Unfortunately no lobelia but lots of lovely beding. Had a very nice cup of tea before we left.
Excellent service by all the staff…dobbies
Excellent service by all the staff especially the restaurant staff so friendly and very efficient with one’s orders
Excellent today
Excellent today. Just what I wanted. Thanks to your assistant Lorraine who sorted out a cardboard box for me to carry my plants home
As ever Dobbies staff are very helpful…
As ever Dobbies staff are very helpful and the horticultural team are very knowledgeable and take the time to talk about plants and soil conditions etc. The Cafe team are also very friendly and it is a good place for a coffee or meal. Many thanks to the Dobbie Team
Everything we wanted available at…
Everything we wanted available at reasonable prices.
My hot chocolate was cold
My hot chocolate was cold, however is was replaced very willingly.
The "manager" Steve, or I assume he was, needed to leave his staff alone to deal with things. His interference and general chat to everyone was annoying to say the least. I noticed this last time we came and it has not improved.
Poor checkout service
Great quality plants. Service at the tills is painfully slow. There's always a queue, the cashier is slow and help arrives much later than it ought to take. This is doubly frustrating when there seem to be plenty of workers around doing display changes.
Always good service and pleasant staff
I gave 4 as food was hot and plenty…
I gave 4 as food was hot and plenty although salad could have been fresher ,the girl that served us was quick and efficient and seemed to be doing most of the work .Other staff were not very organised and kept people waiting quite a while as they all seemed to be serving one table so need some direction in dealing with customers.Everything else was fine on visiting the garden and purchasing plants
long queues at checkout
Great choice of plants
Great choice of plants . Staff very helpful and knowledgeable. The prices are good. Plenty of room to move about inside and out
Lovely food good service
A lovely birthday present from Dobbies…
A lovely birthday present from Dobbies allowed me and a friend to have coffee and cake! Thankyou….
We then wandered through the shop and we both bought bedding plants; my friend also joined the club, so a very enjoyable visit.
40 minute wait in restaurant, no explanation, so left without being served
We enjoyed our shopping experience, found what we needed easily with good service.
We then decided to eat in the restaurant. We waited 5 minutes to be seated, once we were at our table, we waied for nearly half an hour without anyone talking our order or even coming to our table to explain what was happening, so we decided to eat elsewhere and left. Other customers, including a family with young children, also left.
We were very disappointed as the food we saw being served looked excellent. We understand that the restaurant may have been short staffed but to leave people waiting without an explanation or apology is inexcusable.

Risposta di Dobbies Garden Centres - Swindon
The purchase was fantastic
The purchase was fantastic, the young lad gave us fantastic help.

Risposta di Dobbies Garden Centres - Swindon
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