Hyde Road, SN2 7SE Stratton St Margaret, Wiltshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Visited the Swindon branch. Had lunch in the cafe which was very good value - large portions and very tasty toasted sandwiches which came with a nice side salad. Staff were very efficient and friendl... Leggi di più

Valutata 5 stelle su 5

Took my granddaughter to see Santa with the elves yesterday What a fantastic experience, the elves were lovely and Santa was so friendly , they chatted and laughed , nothing was rushed We took a... Leggi di più

Valutata 1 stelle su 5

I appreciate it was busy but disgusting service at the Dobbies at Stratton Swindon. We were left 15 minutes waiting to be served people who came in after me got served before we did a female e... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Service pretty slow, cannot understand why dogs are allowed in the restaurant. On Saturday a dog did a large poo right in the middle of the Swindon branch cafe. Disgusting for people eating and drin... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Vivaio e articoli per il giardino

Scritti dall'azienda

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Informazioni di contatto

  • Hyde Road, SN2 7SE, Stratton St Margaret, Wiltshire, Regno Unito

3,4

Nella media

TrustScore 3.5 su 5

210 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

We only popped in for some training…

We only popped in for some training lobelia, but stopped to look at the new layout, very nicely set out ( couldn't resist a few things). Unfortunately no lobelia but lots of lovely beding. Had a very nice cup of tea before we left.

1 giugno 2022
Valutata 5 stelle su 5

Excellent today

Excellent today. Just what I wanted. Thanks to your assistant Lorraine who sorted out a cardboard box for me to carry my plants home

26 maggio 2022
Valutata 5 stelle su 5

As ever Dobbies staff are very helpful…

As ever Dobbies staff are very helpful and the horticultural team are very knowledgeable and take the time to talk about plants and soil conditions etc. The Cafe team are also very friendly and it is a good place for a coffee or meal. Many thanks to the Dobbie Team

25 maggio 2022
Valutata 3 stelle su 5

My hot chocolate was cold

My hot chocolate was cold, however is was replaced very willingly.
The "manager" Steve, or I assume he was, needed to leave his staff alone to deal with things. His interference and general chat to everyone was annoying to say the least. I noticed this last time we came and it has not improved.

23 maggio 2022
Valutata 4 stelle su 5

Poor checkout service

Great quality plants. Service at the tills is painfully slow. There's always a queue, the cashier is slow and help arrives much later than it ought to take. This is doubly frustrating when there seem to be plenty of workers around doing display changes.

15 maggio 2022
Valutata 4 stelle su 5

I gave 4 as food was hot and plenty…

I gave 4 as food was hot and plenty although salad could have been fresher ,the girl that served us was quick and efficient and seemed to be doing most of the work .Other staff were not very organised and kept people waiting quite a while as they all seemed to be serving one table so need some direction in dealing with customers.Everything else was fine on visiting the garden and purchasing plants

9 maggio 2022
Valutata 2 stelle su 5

40 minute wait in restaurant, no explanation, so left without being served

We enjoyed our shopping experience, found what we needed easily with good service.
We then decided to eat in the restaurant. We waited 5 minutes to be seated, once we were at our table, we waied for nearly half an hour without anyone talking our order or even coming to our table to explain what was happening, so we decided to eat elsewhere and left. Other customers, including a family with young children, also left.
We were very disappointed as the food we saw being served looked excellent. We understand that the restaurant may have been short staffed but to leave people waiting without an explanation or apology is inexcusable.

16 aprile 2022
Logo di Dobbies Garden Centres - Swindon

Risposta di Dobbies Garden Centres - Swindon

Hi,

Thanks for your rating, I am sorry to hear this.

Please email our customer service team and our team and will be happy to help resolve this.

Best wishes

Valutata 5 stelle su 5

The purchase was fantastic

The purchase was fantastic, the young lad gave us fantastic help.

14 aprile 2022
Logo di Dobbies Garden Centres - Swindon

Risposta di Dobbies Garden Centres - Swindon

Hi

Thank you for the excellent review and for 5 stars!

I'm delighted you enjoyed your visit and hope to see you again soon.

Best wishes

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